the computer where we can print our pictures had a cord that did not work and when I asked Patti…read morefor help she was extremely passive aggressive and treated me like it was all my fault

The Sherman/Roberts location in Muskegon is awful. I scheduled an appointment for a covid booster…read moreonline and filled out all of the forms. When I arrived, I gave the pharmacy tech my ID and vaccine card. She left with them for about 45 seconds & told me it would be about 15 minutes. (No problem). I asked if I needed to sign anything additional. She said they would do that when the vaccine is given. As I was waiting, it got quite busy. After 45 minutes, I went up and asked how much longer I should expect. The SAME pharmacy tech, again asked for my ID and my vaccine. I handed them to her again, reminding her that she had already taken them. She asked me standard questions (the same questions I had filled out online) & handed me a clipboard, that also had those same questions again. After filling out the same form that I had already filled out online, I waited another 10 minutes. I was called up to the window, only to be told that since I had had immunizations recently, I was unable to get the covid vaccine today. NOTHING on the website mentions anything about that, besides the line that says that they can also give other immunizations, along with the covid vaccine. No apology from the pharmacy tech acknowledging that she just made me wait an hour because she didn't communicate that I was there for my 3pm appointment. If I had been given the form the first time I went to the window (obviously they don't look at or use the online forms), I hopefully would have found out way sooner that I would not be getting the vaccine and not wasted even more of my time. Overall, a disappointing and frustrating experience. This location is within a 60 second drive from my work. I will NEVER visit this location for any products or services. Totally disappointed.

sun is very opening , and some people would mostly say shes "rude" or what not but growing up i…read morethought the same, but you just gotta realize she just be joking lol she's very playful and i absolutely love her !

I walked in and walked out soon after. The woman behind the counter was too busy with her phone to…read moreeven say hello. And she certainly wasn't going to come to the back to assist me with wigs. There were a couple wigs I wanted to try on but I'll go somewhere else.

Very professional , relax and clean environment. Sam is wonderful, beautiful, patient, just All…read morearound sweetheart. I love her show just as much as I love her. I know several ladies that were rescued by her work. Masnled

I had permanent lip color done by Sam a few days ago. I already LOVE the job she did. I was very…read morenervous about getting it done. Sam put me at ease right away by her clean salon, confidence, sweetness, professional appearance and mannerism. She also made it clear that she guaranteed her work and to call her without hesitation, if I needed a touch up! I would highly recommend her.

Excellent selection and reasonable prices. A pleasant surprise to find this store when I visited…read moreMuskegon.

Everything I need and they're very helpful finding things and explaining the benefits of everything…read moreI looked at. After my surgery they got everything I needed for me and had it all at the front desk. I really appreciate the workers there.