Still waiting for a prescription ordered over three weeks ago. I checked the status and was initially told it was out of stock but would be available that week. After not receiving it that week, I called again and was told that the prescription was no longer being produced and that the pharmacy would contact the doctor. I inquired a third time and was told that they had contacted the doctor but had not heard back. They told me to contact the doctor. I did. The doctor had not been contacted, so the office contacted Walgreens and was told that the Rx was simply out of stock but they would try to get it elsewhere. I then called Walgreens and was told the same, that it was out of stock. I asked the technician to determine if it was out of stock or simply no longer being produced. After double checking, the technician determined that it was no longer being produced. I asked her to contact the doctor to determine next steps. I also called the doctor again. Over three weeks. Still waiting... ZERO STARS for Ft Jesse Walgreens. I changed insurance at the beginning of the year, and Walgreens had to request transfer of existing prescriptions from my prior pharmacy. It literally took them weeks to get it straight. I found out that they only requested some, not all, prescriptions to be transferred. At that point, they ended up sending all transferred prescriptions BACK to the original pharmacy then had to start all over again. I'm changing insurance policies to go to a different pharmacy and will pay a higher premium just so I no longer have to deal with Walgreen's ineptitude. read more

friendly staff. easy to pick up prescriptions. as stated, friendly staff. Large variety of most everything.

This pharmacy has the worst service on Bloomington/Normal. Script sent in at 9 am. Still wasn't filled at 4 pm. Just 10 pills. I called at four pm and pharmacy said come in an hour. Great. Got there at agreed time and still had to wait as it wasn't ready yet. Come on. They can do better. Buyer beware!!! read more

This pharmacy is by far the worst pharmacy I have ever been to. The time to get stuff done is absolutely atrocious. A script called in at 10 should not have to wait until 5 to be filled. But wait, when the pharmacist is always out and doesn't work, that tends to happen. Let alone the turnover rate. New face every time you go in. Absolutely ridiculous. Oh, my favorite is when they give you and adapter for a syringe, and it's to small to fill the mouth of the bottle. Stellar people. Very intelligent and very competent. Needless to say, there are way better, cleaner, nicer pharmacies nearby that I will be using from now on. Walgreens has gone downhill very fast and don't even care. Truly sad and pathetic. read more

Very slow and disorganized pharmacy and vaccination services. Expect more than 30 minute wait time to speak to pharmacy worker. Much worse than other local pharmacies I have experienced. Wish I would have been warned. read more

I recently tried to pick up my prescription on Raab and the pharmacy was closed both times I tried. I was completely out of blood pressure medication. I called this Walgreens on Fort Jesse and they were able to transfer them over and have them ready in a timely manner even though they were obviously under staffed. read more

Awful awful costumer service at Pharmacy. Both Tech and Pharmacist were EXTREMELY rude and annoyed that I had inquired about my prescription more than once. A little kindness goes a long way!! Will 100% avoid at all costs from now on and get my scripts elsewhere. read more

I'm going to rate this Walgreens location based purely on its relation to other Walgreens locations. The store has everything you'd find at any Walgreens location. On this particular night, I came in to get some gift cards for last minute Christmas gifts. That was easy. I always take a look at the toy's section because they various Star Wars and Marvel action figures. They priced higher than you'll find at Walmart or Target so I do not usually purchase any. As with any Walgreens, you're better off signing up for their rewards program so you can get any promotional deals. My reward card stop working years ago but they have easy option to enter your phone number in as an alternative. I was standing in line the cashier got snippy with the lady in front of me. Then the cashier yelled to someone that she need her break. The person responded they were told not give her a break until another employee returned from break. Given the store was busy it made sense. I could visually see the cashier's mood change from bad to worse. She checked out mentally. Her attention or better yet glare seemed to be fixated on the person who denied her a break. She did wish me a Merry Christmas at least. I am not going to fault the store for one employee. I was able to purchase what I wanted after all. However, I think bad experiences with employees should be at least be documented. read more

Today's visit to this walgreens pharmacy was good. But I will say that in the past I've had problems with their pharmacy. I don't know I think that some of the people who work at that pharmacy have no clue sometimes how to do their work. One time they've misplaced my medication when I went to pick it up. But today was ok. I don't think that I was in there more than 5 minutes read more

Walgreens - Walgreens. Review 1 - Drugstores Near Me - Normal, Illinois

I stopped by there yesterday asking for a pharmacist opinion on the best OTC cough medicine. I think her name is Kelli...she said they're all the same! Thanks for your help Kelli! NOT! read more

Clean. Courteous. Parking lot can be a little tough to get into and out of at times. No complaints that I can think of. read more

So upset but after I posted this realize it wasnt' this Walgreens - its the one on Veterans and GE Road but I can't figure out how to change the post to a different location. Sorry. Have been a Walgreens customer for probably as many years as they have been around but I am going to change pharmacies after yesterday. I called to see if they had a Shingles shot in as after being there 3 times they never had them -- said to call on Mondays. I did and she assured me they had them in. I put my husband who has Parkinsons (and is not easy to transport) in the car and took him inside this Walgreens -- oh sorry they say we thought we had them in but seems we don't!! I asked to speak to the Manager who could not be found so the asst Manager came out -- she said sorry sort of like 'what is the big deal'. Don't these people realize how their answers or lack of affects people lives!! read more

I have gone to this walgreens for several years. I usually don't have to wait long. The last time I went to pick up my medicine, I was told "We don't have it and our system shows no medicine was called in." I find that hard to believe because I had just came from the doctor and they called it in so it should be there. As I came back after calling my doctor to explain the problem. Of course they say the medicine needs pharmacy approval and of course there on break. At this point my medicine should of been free. Horrible customer service. read more

Every time I have gone into this Walgreen's, the employees and pharmacists have been very rude and disorganized. The last time I came to this Walgreen's, the pharmacy has misplaced my medication a couple times and the cashier was extremely impolite to me and the customers after me. read more

Mixed feeling with this place. I often go there. All depends who assist you. This time, I was looking for certain vitamin. Went to the Pharmacy and asked the girl. She said, " If we have it, it will be out there. We don't have any vitamins back here." Great service! read more