Waited 45 minutes for a RX that was called in 3 hours before & was supposed to be done at 3PM…read more(after verifying with the pharmacist himself who is still working,) & it's now after 6PM! I spoke with the pharmacist who said he couldn't expedite my prescription because "he had to get pain meds for a patient that may die!" Really?? Let's make some more drastic excuses shall we? Other pharmacist's have had this med prepared multiple times in 10 minutes or less!! The medication's are already prepackaged and you literally just have to put them in a labeled bottle. Then the cashier even offered the person next to me in line if she wanted to wait 10minutes, for her prescription, while I had to wait an hour?? Another customer was already waiting for 45 minutes & still was when I left!! They are short staffed, then the pharmacist, who was the only pharmacist there, takes off to show a woman where supplies are located down multiple aisles, wasting even more time. Very poor time management, a pharmacy technician could have easily done that task instead. Poor delegation, lack of organization, and pretty much lying straight to my face! I would not recommend this CVS Pharmacy to anyone! The only reason I come here is because it's near my house. After this I'd rather go the extra 10 minutes so I don't have to wait an hour for a prescription that can be filled in 5 minutes! The whole entire time the pharmacist just kept making excuses as to why it could not be filled any quicker (after he admitted, it only took five minutes to fill the prescription.) things would probably run smoother and go quicker if the pharmacist actually did his job and stopped making excuses. To top it off, when my Prescription was finally ready, he made me get in the back of the line where 5 people just came after I did and had been there for an hour! This was my worst experience ever! When you're waiting for a medication for over an hour, you're supposed to get called to the front of the line so you can cash out. Not waiting in line even longer! I think it's time for this pharmacist to retire, or higher some more staff or pharmacy technicians to actually do their job!

New corporate policy. No live cashiers. Self checkout only…read more My new policy. Shop somewhere else.

This pharmacy gets a bad rap. I've been going here for 3 years and have had terrific service.read more

Pharmacy sucks. Every other business staggers employee breaks so they can remain open but CVS…read morepharmacy on Boston Rd Wilbraham actually shuts down, turns away people waiting in line. Time to find another pharmacy especially since they don't even have good prices. Unbelievably bad service

Professional staff, very helpful and timely prescription refills. Always about to answer my…read morequestions.

This pharmacy is the worse! Prescriptions take FOREVER to get filled, when you are sick sitting…read morewaiting for 1/2 hour is NOT any fun. This has happened to me twice. Time for a new pharmacy thats for sure!

So the overall service that I get at the CVS on State Street it's always been consistently good…read more but I want to give a big shout out to Marilyn, she has been there for over 35 years and she has provided such a high level of service the entire time and she deserves to be recognized for all of the hard work that she has put in all of these years

The staff they have there goes above and beyond for their customers. They even helped me find deals…read moreI wasn't even aware of.

I have had numerous experiences with Spanish speaking employees who pretend they don't speak…read moreEnglish so they don't have to help me when I ask them for help. I was just shopping today for a new cell phone and other electronics two staff members ignored me when I asked to purchase the items. One actually rolled her eyes when I said, I do not speak Spanish, do you speak English! The other just ignored me and went back to chatting with her coworkers. I have had very pleasant and helpful employees too!

they took my money but never placed my order. when i called to get my money back i was told i had…read moreto wait 10 days in order to get my money back. Funny because they didnt want for my order to go through first. They just took my money.

This is a 24 hour CVS, very clean, and well organized. I came in to pick up a few things and was…read morepleased. Very pleasant employees and will assist you if needed. Quite a few people were picking up items as well. But at this time of night, you can select what you want and get the sale items better without others looking for the same items as you are. If I need to come to CVS again, I will come to this location and probably at this time of night while I'm here in Western Massachusetts.

Fine if your not calling on the phone to talk with someone. needed to speak with someone before…read moredriving over to ensure correct billing was being done it was done incorrectly by the store past orders. One two separate occasions on hold over 30 minutes this time I gave up after 35 minutes they win this has been brought to attention but it's no better. Check your phone system or maybe hire someone to answer the phone.....

So my mom was coming home from rehab and she needed quite a bit of items to bring her home. A…read morehospital bed, a wheelchair,a transfer board,and a trasfer lift . Elizabeth was AMAZING at getting everthing for a date and time that worked for us and took care of a small issue ASAP so we didn't have to make any calls. Danny the delivery driver was AWESOME too. He did a great job delivering the items and was very careful bringing everything in the house. I would 100 percent recommend Louis and Clark Springfield, MA to my family , friends and anyone who needs medical equipment or supplys. A+++++++ service. Great company Sincerely, Lisa Goudreau

I had to purchase an item for an elderly friend and had no idea what I was doing. Alessia Jimenez…read morewas WONDERFUL! She explained the process and helped me through it. She handled the insurance and made sure I understood everything so I could explain it to my friend. I was so grateful for her assistance!

One of the smaller Cumby's. Was easy in and easy out with ample parking. The people inside were…read morefriendly like almost every one that I've been to. The place was clean and the coffee was great and exactly like I was expecting.

From the owner: Cumberland Farms is the largest of EG America's convenience and retail brands with more than 575…read morestore locations across Connecticut, Florida, Massachusetts, Maine, New York, New Hampshire, Rhode Island, and Vermont.