Your standard CVS, not sure why the low reviews. We were in town and CVS had sent me a $4 off…read morecoupon ($4 off $4+ purchase), but expiring the next day, when I was going on a work trip, so we stopped by here. Ended up purchasing some Reese's and Cadbury Easter eggs - I think it was basically buy 5, get 5 free, which was a good deal - and we also browsed the 50% off Valentine's Day section. The checkout lady was friendly, as well, and checking out was fast. They also have a bathroom at this location, FYI, which was good since I needed to use it.

I have not been pleased with trying to get in touch with front staff or pharmacy. I call and get…read morethe automated system that doesn't recognize what you are saying and only directs you to a que for both front and pharmacy without anyone actually answering the phone. I have been trying to get ahold of someone for over an hour. If this was an emergency this is terrible service. Please look into doing some sort of change with this. Drs offices do not want to deal with faxes to contact if they can't even call to speak back to someone. Thanks.

The pharmacist refused to use the valid GoodRX coupon I wanted to use for the two vaccines I was…read moregetting that was specifically approved for this store, so I had to pay full price, which I hadn't budgeted for but felt awkward disputing him in the moment. Afterwards, I called GoodRX to verify that the coupon was valid, and they are contractually obligated to accept the coupon. That agent then called the pharmacy to confirm that they had against contract denied my request to use the coupon. Absolute bullshit.

The pharmacy at this location provides exceptional service. Their staff provides thoughtful…read moreconsultations and top-rated costumer. In particular Elaine gives excellent vaccine dosages.

I've been coming to Saugatuck for almost 20 years now and I'm so happy the drug store has endured…read moreall these years. It's nothing fancy but if you need anything by manner of toiletries, medications (they also have a pharmacy), first aid items, etc they've got it. I've definitely bought my share of aloe more than once here after a wicked sunburn from the beach. They also have a small toy selection, a few self-care/beauty things, etc. Pretty much anything you forgot to throw in your suitcase you can get replaced here. I also absolutely love that they still have the old soda fountain counter in the back. We love going and splitting a soda or a float like we're kids in the 1950s. The one thing I do miss is the large selection they used to have of beach toys and whatnot. Every visit we'd buy a kite to fly at the beach, or something goofy to take to oval like a big beach umbrella, chairs, or blow up floaties. It was always the highlight of our trip and I miss it!

An old-fashioned small town drugstore with a million items! The young man working the cash register…read morewas super friendly and helpful. They have a ton of gifty and lake-themed items. They have an old fashioned soda fountain too.

Delma in the pharmacy was very patient with me and checking OTC compliance. She was very…read morepersonable. I appreciate that. I had to get a tall guy to grab the Kraft dressing off the very top shelf for me though. Otherwise it was a good necessary shopping experience. The store is clean, comfortable and accommodating. Thank You

For the most part I like your Meijer on 16th but I do have two complaints. 1) Not all their…read moregreeters seem to l enjoy they're jobs or their selective in who they welcome. Some seem to actively try to look occupied as soon as you walk through the second set of sliding doors. They'll look at you then look down as you walk in...and it tends to be the same greeters every time. 2) Twice now I've asked people at the doughnut section if these particular doughnuts are Boston cream filled and both tubes they swore that these are. Never again will I trust the bakery people who either lie or don't know their own products.

I understand having to wait due to the fact that they are understaffed. What I can't understand is…read morethe way that they call you to tell you that your prescription is ready, you show up within 24 hours to pick it up, wait 30 minutes in line, just to have them tell you that they restocked it and you'll have to wait 3 hours or come back the next day. (This has happened 3 times) That, or to call to say that you need a prescription refilled, show up the next day, wait in line for 30 minutes for them to tell you that it's scheduled to be filled in 3 days. They are extremely inept at this location. Find another pharmacy.

In 2 separate incidents, Kimberlyn has dealt and fixed my problems with friendly and knowledgeable…read moreefficiency. She is a great asset to your store. I will continue to shop this store for my health and beauty supplies, also the great deals you offer. Corner of Butternut and James in Holland, MI Do not live in SF, CA

They are always very friendly and accommodating. When I use the app to irder a refill, they have…read moreit completed very quickly.

Pharmacists and pharmacy assistant here are personable and most helpful. They quickly recognized…read moremy husband and me and greeted us by name. Filling new scripts or refills is usually completed quickly; and the automated reminders when refills are due are very helpful. The staff are quite knowledgeable about medications and finding necessary forms/info to assure that our insurance would cover appropriate cost, e.g., they went out of their way several times to make sure info was entered as required by our insurance so that vaccinations were covered.). For those hoping to establish a relationship with a neighborhood pharmacy where they will be met by friendly and knowledgeable staff, that maintains a full inventory of prescription meds, and that provides efficient service, I highly recommend the D&W Pharmacy on Douglas Ave.

Horrible pharmacy to work with. Very unfriendly pharmacists and unimaginably unhelpful…read more On multiple accounts I have been told a prescription will be ready the day of ( at a certain time) I will head to the pharmacy hours after or the day after my prescription should be ready. I will be told that the prescription isn't ready or hasn't been fulfilled. One time I said that I had spoken with Amy on the phone and she said it would be ready by 2pm. The guy helping me went back to grab my prescription and guess what...they really did have it. Just so terrible.

This pharmacy team has the worst customer service I have ever experienced. On three separate…read moreoccasions I have had staff refuse to help, give incorrect information, and be extremely rude. The most recent interaction the team said the prescription would be ready in 2 hours. I drive back to the pharmacy and they said they wouldn't fill it. It's tough enough having a sick kid and then to have a pharmacy give incorrect information and have to do multiple trips to the store. Not a class act, Meijer Pharmacy.

The staff is so helpful and knowledgeable. They are not overwhelmed and under staffed like other…read morepharmacy's.

The service is quick and the staff is friendly. They are always looking to find what is convenient…read morefor the customer and I have always had a good experience. Nothing like other pharmacies where you might be waiting for a half hour for prescriptions to be filled.

I've been using this pharmacy for around a year now and my experiences here are all over them map…read more First I'll give the positive that brings it up from what otherwise would have been a 1 star review. The people here are always very friendly and pleasant to deal with. I hate it when I go into a business to spend my hard earned money and they treat me like I'm inconveniencing them by making them work. Thankfully I've never experienced that type of behavior here. Now onto the negative side of the house. If I were not taking into consideration the very friendly people here I would be giving this pharmacy a 1 star rating. The major problem I have is on a couple of occasions I've asked my prescriptions be filled for a 3 month supply since there are plenty of refills left on them. Now, keep in mind I'm talking harmless medications that Walgreens and other pharmacies will be happy to do this for a customer. If I were getting Vicodin, morphine or some other highly abused drug frequently abused out on the streets then of course they'd be absolutely correct to not allow me or anybody else get more than a 30 day supply. That's not the case though. I'm talking about pills to help keep my cholesterol in check and to keep my blood a little thinner so we're not exactly talking about drugs that are in high demand out on the streets or that I might be tempted to take extra doses of and then become addicted. They say that without it being written by the doctor as being allowed to be filled in 3 month increments that they can't do it. Well, I know for a fact that Walgreens does this for customers, and so does Meijers so obviously the pharmacists here need to reevaluate how they are not meeting their customers needs when dealing with non-addictive drugs and ones that aren't easily abused out on the streets. Yes, it's commendable that you don't want to possibly do anything wrong when dispensing medications, but your customers deserve to be able to get the same type of service here that they can get at other respected and local pharmacies. Well, after typing all of that I'm finally having an aha moment. My aha moment is that I need to stop complaining about this issue at this pharmacy and just switch back to Walgreens as my regular pharmacy. Sometimes the most obvious solutions are the ones that take me the longest to figure out.

I walked in and waited at the photo counter for about 5 minutes and rang the bell. Rachel walked up…read moreto me and said, what do you want. I let her know I ordered pictures. She was sighing and looked very stressed. She then started to question me about the size of my pictures I ordered. I kept telling her I didn't know, regular photo size? She proceeded again to ask me the size, I replied...I'm not sure, 4x8?? She said, no it's 4x6. She grabbed the pictures and proceeded to charge me. I told her I already paid from the app. She replied, no you didn't. I showed her my email from PayPal and she said the transaction isn't finished so I have to pay. I paid again. As I walked away she complained to another customer that she is having a "Monday". I've been ordering from Walgreens for the past 15 years. I felt like I was burdening her and heard her talk to another customer about her Monday (me) before I walked away. So here I sit, getting charged twice with craptastic pictures that are smeared. I'll just start ordering from Amazon so I don't ruin Rachels Mondays anymore

I have used this location for years. Very friendly and helpful staff, especially the pharmacy folks!read more