I called to check to see if they had the new Moderna vaccine for covid for seniors. The pharmacy staff was very helpful, not only did they have it but she told me that they were not very busy and that now would be a good time to come. The staff member was very knowledgeable and friendly. Didn't wait very long. It was a great experience. read more

For a pharmacy that's responsible for dispensing narcotics and life saving drugs this place is without a doubt dangerously unorganized and seemingly incompetent. They're also grossly understaffed. They should be audited as I have little doubt dangerous mistakes are made here read more

they do not answered phone calls. u r put on hold for 4 hrs. meds take 4 days to filled after doctor call it in.

Awesome staff. They really k ow how to make you feel like family. The lines are sometimes long but when you get to the counter it was worth the wait. From the cashier at the front door to the pharmacist in the back. Out of the two years of being a patient there was only one young lady that worked the cash register in the pharmacy that acted & sound like she was angry. I tried to make her feel better but she wasn't having any good conversation. I won't let one person ruin it for the other pleasant & compassionate staff. Even at the windows they are pleasant & compassionate attitude. Walgreens is my pharmacy. read more

I came through the drive thru yesterday with a huge migraine after getting an IV drip for dehydration. My husband was driving. Tell me why the pharmacist thought that YELLING at a customer for accidentally giving her the wrong card was a smart idea? What the heck is that about?? So rude, & I'm someone who works in customer service. I get how stressful it can be with short staffs, long lines... but you NEVER take that out on the customers, especially knowing that they probably aren't feeling well! She was rude from the beginning to the end of the transaction. Long black hair in a ponytail working drive thru pharmacy on Thursday, March 2nd at around 4:50pm. read more

Ok this is a wicked wicked pharmacy open 24 hours a day 365 days a year !! And pharmacy open as well who knew very well stocked up on everything staff is wonderful thus I'm giving them the five star rating.. oh yes if's not in stock they will order whatever you need and it will be delivered to the store for you to pick up !! read more

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absolutely the worst call system i've ever encountered. endless transfers to the wrong department, waiting on hold only for the technician to hang up, absolute waste of time. read more

I had the best Guest service from Monja tonight . She was kind , helpful and very professional. She has a bright future in whatever she chooses. Thank you again for all of your help . read more

My favorite local drugstore. Love the 24 hour convenience. The pharmacy staff is usually the best. Always helping you find a cheaper way to purchase meds. That was important bc I was self pay. They have a lot of other stuff. Basic things foe household and foods as well as bacon and eggs and milk. Bath salts. Lots of choice. The nighttime pharmacist was kind a pia to me but I don't usually deal w him. He was paranoid by a purchase of Sudafed which is by drivers license. I came w my 19 year old son who had a cold and has no money and I was paying for him to take a box home for himself. And I needed a box to take home w me. The pharmacist was giving me a lecture about how I couldn't punch the keypad buttons for the checkout for son bc it would look like meth ingredient purchasing. Which is ridiculous if you saw us visually. What can we do w only 2 boxes anyways ? And we showed 2 drivers licenses. He just took it too far and wouldn't proceed until I was lectured. And I'm a criminal defense lawyer. Ugh. I just avoid dealing w him. The other staff are hands down the greatest. ESP the pharmacist technicians one has a Mohawk and the other is Asian. I got my flu shot bc they talked to me about it. They exercise great care to all the customers. I have seen it and heard it for all the years I have gone there. I hope those guys are still working there. read more

First time getting a prescription filled at this location, and it will definitely be the last time for me. Sent 3 prescriptions to this location to be filled, phoned in ahead of time to schedule a pick up time due to the holiday. Arrived at the drive thru for pickup, and was told that only two prescriptions were ready for pickup, the lady said the insurance wouldn't cover the most important medication that I use daily(BP) which I was completely out of, so I offered to pay and was told that it ain't ready and I would have to come back later. 1)I never received a phone call from the pharmacy advising me of this information prior to my arrival, so that I could offer to pay cash. 2)This is a daily medication that is absolutely covered by my insurance, so I knew that was untrue 3)The lady was a bit rude and unprofessional. I opted to take the high road and take the medications that they did fill and leave. The next day I phoned a completely different location, the staff was very professional and on top of that, I offered to pay cash and they told me that my insurance covers the cost, which was of no surprise to me. The Cornwallis location is one that I do not recommend because I had to go days without my BP medication due to misinformation from a rude and unprofessional pharmacy employee. read more

This is the worst Walgreens I've ever been too. The only reason I gave them a star was because there's an amazing woman who works in the beauty and cosmetics section. She's the store's saving grace. The pharmacy and its staff should all be replaced. They are rude and every time I fill prescriptions there's an issue...that they create. read more

Their technician staff need to be trained more professional and improve their sense of responsibility. I had prescription with Walgreens on N. Elm st, one day their system was down for the entire day and they had to close down the next day. I wanted to get my prescription transferred to this Walgreens on Cornwallis with the thought of 24 hour pharmacy should be more professional. A lady technician picked up my phone insisted she could not do anything about it and told me to contact my prescriber for new script (what would I have to do that for? It's my maintenance heart medication, I got 3 refills, it's active, and not a narcotic! And I've been out for 3 days already). I asked to speak to the pharmacist yet she would not transfer me to the pharmacist either! I called Walgreens on Lawndale after that, 30 minutes later I got my medication filled, ready, and zero charge on insurance! What's the difference between these two pharmacies? That lady technician at Cornwallis is a total waste! read more

Awful customer service... told 3 different times for when med be ready no apology no explanation as to why so long good thing I wasn't dying read more

Wow, can not say enough great things about this Walgreen's! I am here on vacation for Thanksgiving and drove up from Jacksonville, FL. I take Adderall and since it is a controlled substance, Walgreen's will not fill it any earlier than one day before you run out...and its always impossible to come by in FL, not to mention the people are always. I called the Walgreen's up here before i left and told them that my script would run out when i was on vacation and Ben the pharmacist took such great care of me. He filled it within ten minutes and was very responsive to my calls. He had such a great personality and said he would absolutely not let me go without my medication. Unlike the Walgreen's in Jacksonville who has made me go a week without my medication. These people here are very nice and such a pleasure to work with!! Excellent customer service. read more