This is the worst pharmacy I have ever been to. The store is nice and the staff is friendly, but the pharmacy is a whole different story. I went with a prescription for my infant daughter, and the pharmacist told me it was over the counter and I needed to look for it in the store. I asked the ladies inside for help and they told me they had never heard of it, so I called my doctor. Turns out the pharmacist was wrong, it WAS a prescription medication and I was never going to find it over the counter. I explained this to the pharmacist and she still insisted it was over the counter and refused to wait on me. So I went to CVS and they filled my prescription within an hour. The people who work the pharmacy at Walgreens have NO CLUE what they're doing and are completely unprofessional. I was courteous and all I wanted was a prescription to help my daughter feel better, and they didn't help at all. And this isn't the only incident I have had with them. I have unfortunately had SEVERAL problems with them. They've promised me medications and when I've shown up, told me it's not ready, even after it's been several hours since the time they told me it would be ready. I then have to wait or even come back for a medication I was promised at an earlier hour. Do yourself a favor, and DON'T COME TO THIS PHARMACY! read more

This Walgreens is so slow!!!! DONT use this pharmacy. I received multiple text messages saying my prescription was ready only to wait a 30 minute line and for them to tell me that it wasn't ready and to come back in an hour ??? Even the drive thru takes forever. No employee has urgency, not even when the line inside is huge. There was one employee for a line of about 7 people. The other employees were just walking around. read more

I tried calling this location for a few hours before giving up and going in person to have a prescription transferred. The line was 15 people deep, with cars backed up in the drive through. Needless to say, this location is a shit show. I've never spent so many hours in a day dealing with, and then sitting among the germ filled at this actual location. I left the gross building to get in my car and sit in the drive through. Been at a standstill for 25 minutes now. That means 25 minutes ON ONE CUSTOMER. This is ridiculous. read more

Yea, that's right. One star. But it's 24 hours! Anything good this place has to offer comes crashing down when you go to the register. There is a woman named Sonia that is without exception rude to everyone I know. It really dampers everyone's experience and even caused one of my friends to get into a fight with her. You say hi, thank you -- doesn't matter. She won't look at you and she will make you feel stupid for everything. I will change my review when she gets nicer. read more

Stay away from this place. I just had surgery this past Monday and submitted my prescription. Picked up prescription on Tuesday. Today (Saturday), I had a feeling there's one prescription missing. When I come to find out, the antibiotic, which prevents an infection, was never given to me. I go to the pharmacy and explain this. They simply said "oops". Now I have a freaking infection. The pharmacist and pharmacy is not qualified. They are a mess! read more

Do not use this pharmacy. However, I want to thank Flavio for going out of his way to help. Don't know if he's an assistant mgr or mgr, but he's the only person actually helping. Thank you read more

Long lines at register, wonderful staff at pharmacy. This is Walgreens, so I think we all know what to expect in a general sense. Anyone who's read my reviews know I despise the Walgreens off of Brickell, largely because of the ineptitude of the pharmacy staff. The pharmacy at this Walgreens is the diametric opposite. The pharmacy staff is friendly, knowledgeable and, most importantly, consults with you about issues you have. Have the flu and looking for something over-the-counter? They'll walk around the counter and show you different medications and talk about the pluses and minuses. Prescription not called in by doctor? They'll look up the doctor's office and call the doctor for you. Out of a nebulizer? They'll call other pharmacies to find one that has the item. The register at the front always seems to be a hassle though. Long lines, the Colombian lady is nice, but the rest are surly types. I try and pick up what I need at Walgreens when I fill a prescription, so I don't have to deal with the front register staff. read more

Worst Walgreens experience ever!!! The pharmacist take for ever to assist. Drive thru or walk in. read more

Horrible customer service. My disabled husband went into this store and asked for assistance retrieving an item. He was told " We don't have personal shoppers go get it yourself" by the female older cashier. Fortunately one of the young men working did help him. He only needed 2 items.. we are visiting from California and are stunned that this women is in the customer service industry. read more

Barely anyone speaks Good English in the store! And one lady who was very short and very nice was able to help me!! She look like she was stocking and not a cashier '!! Wish I had gotten her name !!! !! Please hire more people that speak GOOD English and understand it as well !!!! read more

Called to see if they carried a certain medicine there or even a generic of it and they were unable to tell you over the phone. I advised them that I had already been to 3 different spots, another Walgreens, CVS and Publix, with no avail and wanted to save the trip as I was from out of town, with no car. NOPE! I had to catch an uber all the way there for them to tell me that they didn't carry it...Great Customer Service, not... read more

My favorite Walgreens ever, the staff is super friendly, is always clean, the selection of products is very extensive, the pharmacy staff is very competent and fast when it comes to dropping off or picking up prescriptions. And the bonus is that has a Walgreens liquor store next door. simply awesome!! read more

If I could give this 0 stars I would. Their service is TERRIBLE. There is always a line when picking up a prescription and for the drive through too. Don't bother using their text messaging service to have a prescription refilled beforehand because apparently they don't "see anything in their system" after waiting an hour in a line of 5 people because there's ALWAYS an issue. And, the other day I overheard an employee talking to a customer saying they spoke to management and asked if they were building a second Walgreens and unfortunately they're not. It's probably a good thing because I'm sure their service at a second location wouldn't be any better. A huge disappointment every time I have* to go in there. This place is a joke. read more

The store is clean and the staff is friendly, but DO NOT USE THIS PHARMACY. You're going to wait forever every time you're here. I don't know if they're severely understaffed or just incompetent, but every time I'm here it seems like I wait in line for half an hour or more just to drop off or pick up any prescriptions. Use the CVS nearby or the public across the street instead. read more

I have no idea if the pharmacy is good but the store itself is great with a staff that will help you find what you are looking for. I go at off hours since work at night and beat the huge amount of people Doral has , lol. Staff at this store is great and large selection of stuff . read more

Worst customer service ever I have to wait 1 hour to get my prescription because the personal in charge was super slow

This is the absolute worst pharmacy I've ever had to work with. They NEVER answer the phone so you go to the pharmacy and they are incredibly rude to you. Medicine is filled incorrectly 85% of the time. No matter how many times it's explained and it's on my profile, they always say I'm wrong. I've dealt with other Walgreens and have never had these issues. I'm stuck with them at the moment but we are working to find a way to never use them again. I've listened to others in line complaining about their lack of incompetence. I HIGHLY suggest you do not use them. read more

i was driving to school and needed to pull out cash. i saw my bank but, unfortunately it was on the other side of the road therefore, i was going to have to bust a move and pull a u turn and then i see a huge sign that says no u turns and a cop 2 cars behind me so, i was screwed. i kept on driving and saw a Walgreen's with a Washington mutual ATM sign i pulled in and saved myself a 2 or 3 dollar fee that i would have gotten if i would have gone to another ATM to pull out cash. i love Walgreen's! read more

This place is a joke. Dropped my prescription off around noon, they tell me give it an hour. At 12:30 I get an automated call saying there's an issue and they're trying to resolve it, they'll call if they need my assistance. Ok, I go back in and wait in line for 20 minutes. Then at 1:15 I tell him okay don't run it through my insurance if they won't approve it but I still want me meds. He says give me 10-15 minutes and it'll be filled. No call, no announcement. At 1:40 got pissed off after 25 minutes of waiting and stood in line again to not get my meds until 2. Waste of 2 hours of my life, I'd rather drive 30 minutes out of the way than to go here ever again. They're ridiculously slow and clueless. read more

I am giving this pharmacy one star because zero stars are not an option. I went to the drive thru and waited over an hour with only five cars in line. I would have gone inside but was stuck between two cars. Last time I will ever use this pharmacy. Going to the emergency room being admitted and discharged would be faster. Absolutely awful! read more

The pharmacy service is deplorable. How corporate Walgreen's doesn't do anything about this? Don't they read the reviews? To get a simple prescription through a transfer too 2 visits and a total of 3 hours. Don't you care about customers? Aren't you professional enough to follow through? read more

Duuuuuude!!!!!! Pharmacy takes soooooooooo long!!! Just put the pills in the little thingy and let me go on my way. If the demand is that great for drugs, hire more people, like real drug dealers do.......I hope they do not start dispensing marijuana, the lines will be so long we will never get drugs we really need read more

is the worst service in pharmacy , employees never want to help with problems in the prescriptions and the wait is always very long and to end up worsening the situation take a long time to deliver the medicines. read more

Very slow! You may take more than 30 mins on the drive-through Lane. I saw three guys inside, no one come to windows.

I wish I can have the options for minus starts this place is horrible, the purple doctor is very rude and the service is trendous bad, they do not reapect your time or your doctors recipe, and they will sell you medicine without any prescription, if you need to cheat the medical system this is the right place for a good scam. read more

Best, most professional and cooperative staff in all Walgreens I've visited. Excellent service.

Terrible customer service, I had to call 3 times to have my prescription ready any ir wasn't when I came to pick it up, even though I got a text message with confirmation!!! Then they said it is because a call center does not have idea what happens at the pharmacy and where any information is missing from the patient . 8 hours to get amoxicillin .. read more

Come here often considering I work close by . My only issue with today's visit was 2 things which I believe constitute as not so adequate customer service. The line to pay at front was extremely long and moving slow, beauty section was dealing with a return so I go to photo and he was messing with the self printing pics stations.. Mind u this there were to other stations available and no one waiting to print pictures. I asked him if he can ring me up please bc line is very long he replied with No bc I'm working on this machine. Ok, customers should be priority, it would have taken him 3 minutes tops to assist me. read more

The worst pharmacy in Doral, the worst service, a misfortune to have to deal with such unprofessional people, I will never return to this place, I only came here because my insurance no longer works with CVS but I never had a bad experience with CVS, on the contrary the experience with CVS was always very good and now having to deal with Walgreens for the first time has been a super bad experience, a real misfortune read more

If you can choose a different pharmacy, do so. There's only one or two people on staff there that are worth a salary. The rest of them lack creativity or initiative to do their jobs. The system is down more than acceptable to process insurance policies. Just an utter mess. Got so fed up with my last experience that I asked for my original script on my visit from this morning and took it over to CVS. I was in and out of CVS in 20 minutes. Amazing what differences initiative and knowing how to do your job make. read more

This is the worst Walgreens I have ever been to..the worst pharmacy period. Last month they lost my husband's prescription and said I didn't take it in and after 2 days they found it. When you call them you're put on hold forever and most times eventually disconnected. My husband's doctor has called 2 days in a row trying to call in a prescription and can not get through. Finally said forget it and used CVS. read more

Horrible service! I spent 1 and half hours trying to pick up my medicine on a the drive through.

After being turned away at three other Walgreens when trying to get the flu vaccine in the middle of the night, pharmacist Tommie Moore was very polite and set me up with my shot and documentation. Thank you! read more

Less than one star if I could they lost my 3 PICTURE order made me wait more than 30 min afterwards to see if they could re print. unsuccessful due to untrained staff who does not know how to handle equipment ! So glad a cvs is opening less than a mile away read more

The Pharmacy has a bunch of incompetents...all they do is lose prescriptions and make mistakes

Rush hour and the pharmacy has one attendant. No sense of urgency. Be prepared to wait online for a long time!!!!!