I see how many 1 star reviews are on the Deerfield Beach Walgreens on Powerline. The store could definitely benefit by hiring additional employees, as well as have their staff go through Customer Service training. That would be a big plus. I have had multiple problems getting my prescriptions filled and I have a chronic pain condition that requires me to take controlled substances. Many times when my RX was due, they would claim to have not gotten the medication in. When asked when they might get it, they say they have no idea....I could try calling in a week, knowing that when you're on a pain med that you will go through withdrawal without the meds. No one, including the pharmacy manager seemed to care. I will say that Miriam, one of the pharmacists there, has helped me tremendously. She went above and beyond to ensure I would have my meds When I had to leave town. I would give Miriam 5 stars for her help. This has been my pharmacy for over 25 years and only since Covid would I rate the pharmacy as a whole, a 2. And that is being generous! read more

This is the worst Walgreens pharmacy I've ever visited. They are incredibly disrespectful, vulgar, and unprofessional, starting with the manager. I've personally seen this woman yell at customers when they ask questions or complain about something. What a lowlife! She has no respect for the elderly. It's unbelievable how no one does anything about it. If you call to request prescriptions, this woman speaks to you rudely, hangs up on you, or throws the phone at you. Someone really needs to look into what's going on there. The customer service is awful; they simply have a rotten system. read more

Honestly, might be the worst drugstore I've ever been to. My wife has a very specific medication she needs for just day-to-day functioning. It is a very expensive medication. And they never seem to get billing the insurance company and the factory manufacturer coupon correctly. It's a fight every time we go in. And we always get the big fat nasty lady who wants to fight with you every time Then because we have an address in New York and we live in Florida, they don't want to refill it because of the address in New York And refused to do so Miriam was absolutely obnoxious and rude to us. I should've filed a complaint with the Florida board of pharmacists for the way we were treated. . Finally getting a manager to address it after they still want to argue with you about it she agreed to to fill the prescription. I was going through this battle. My wife had reached out to her doctor, who then called the prescription into CVS. We got a call in 10 minutes They said it'll be ready in a half an hour And all of the billing to the insurance company and manufacturer a coupon were done correctly As we sat in there and watched other people go through the same fight They don't return phone calls to people they don't follow up We sat there waiting for the pharmacy to open at 9 AM all of them sit around chitchatting to each other for 15 minutes before they unlock the gate at 9:15 So there's seriously something wrong with corporate Walgreens because we've gone to other ones understaffed the staff doesn't have any knowledge The wait times excessive the line is long I'm glad to go back to CVS read more

All the Walgreens I've ever been to are bad, but by far this location is the worst customer! The grey haired lady that handles the drive through sometimes should be fired. Like the entire staff there she is the rudest, the most disrespectful, and the most obnoxious of them all. I only wish I could give them a negative 10 stars, but what I wish more, is that they fire that old grey-haired lady and replace her and most of the staff with professional, emphatic, and caring people. read more

The service and also the time taken to explain in detail the contraindications of some of the Medicines. The Tech and the Front counter personnel were professional and kind. read more

The worst Walgreens in South Florida. The customer service leaves a lot to be desired. I wonder if corporate knows how poorly run this store is. The staff certainly needs to know customers have choices when it comes to there pharmaceutical needs. They are not the only game in town. read more

The worst. Always understaffed. Always slow. They don't care about their customers. I would avoid this place if at all possible.

Only reason it's a three star is because the people in the pharmacy as pretty good. But, you have to go through the unfriendly staff in the store. To try and get someone to help you is a crapshoot. And, they always react as if you're bothering them. I understand it's a low paying job but interaction with customers is an important part of the experience. read more

The Walgreens employee I spoke with was unwillingness to listen & possibly help. I'm high risk due to multiple health problems & age. My doctor wants a Telehealth appt & a A1C Home check test would be helpful for her to treat uncontrolled glucose. I asked to pay for the test kit thru the drive thru & was told absolutely no. I understand they are busy but for me to go into the store would be risky...the drive thru seemed to be a reasonable request. read more

I've met stupid people in my day, but this place is chock full of morons. My current pharmacy is out of the medication that my doctor prescribed, so I went to this Walgreens asking if they had the medication in stock. If so, my doctor would then call in the prescription. This moron behind the counter said that I'd have to have the prescription called in, then he could tell me if they had it in stock. I asked again, "all I want to know is if you have it, then my doctor would call it in." He said he couldn't tell me, only after the prescription was called in would he tell me whether or not they had it. I complained to the manager and this guy is as equally useless. What's happened to businesses today, do they have no idea how to deal with people? No soup for you. Next! read more

The store and location are fine.The pharmacy in Deerfield occasionally seems to run out of our prescription meds...Could not tell us when my wife's BP meds would be available....she was down to 2 pills...they advised that her Doc put her on another medication for Blood pressure.....Rather than change the medication , we changed the pharmacy...Publix pharmacy had the the blood pressure med....Will no longer use Walgreens pharmacy....Once burnt... twice learnt. read more

This is the worst pharmacy I have ever been to. I have called MD Now twice and they sent over my prescriptions, twice. The pharmacists have not looked once for my prescription, but instead continue to ignore me and tell me they can't do anything. I'm sitting here with strep throat having the time of my fucking life. read more

I was giving this Walgreens drive-tru a seconds chance after I waited over 1h in line to pick-up my prescription after work. Well again, this pharmacy just doesn't know how to manage influx of clients. Moving along to another drug store. Thanks but no thanks! read more

the. worst. store. ever. the place could be described, with apologies to obi-wan, as a wretched hive of scum and villainy. the staff are rude. they are incompetent. dishonesty seems practically to be a corporate policy. they appear to delight in the avoidance of anything resembling customer service. and the managers are worse than the clerks. my advice: for prescriptions, march directly across the street to the publix pharmacy. for anything else, try cvs or amazon. you've been warned. read more

The absolute worst! Had a 12:15 appointment for my 91 year old mothet for her vaccine booster. We waited over an hour. There were people waiting over an hour and a half. Totally disorganized. Make an appoint anywhere but here. read more

This places is complete garbage honestly if I could give them negative stars I would. The pharmacy is basically like herding 3 legged cats. They have no idea what they're doing and you'll die trying to get your medication. If you can avoid this place run.... and run fast they suck! It's like they're not even legally cleared to dispense medicine. They're idiots and the store manager is useless as well. They do nothing to rectify problems. I recommend dying then attempting to get medication from here. read more