If I could give no stars I would, but I did think it was important to share my horrible experience with the pharmacy. First, I am disabled. I stood so very uncomfortably with no one ahead of me while I watched 4 employees either walking around aimlessly with no urgency or doing other things while a line grew like a weed behind me. Then I had other prescriptions to also be filled and was told I couldn't wait for them and I had to come back. I took a bus there. I am livid with how customer service wasn't even present. The employees chatted with each other instead of taking care of customers and their needs. This location unfortunately gives the others a bad rap. I'm changing pharmacies. So incredibly mad. read more

Once again, I'm somewhere and I need a something. I had run out of contact lens fluid (I went though half a bottle trying to save my lenses from accidental exposure to a hot pepper) and they usually sell it in the "trial and travel" aisle. I found that section in the back of the store but it was very out of stock. Thankfully, the regular "eye" section of this Walgreens had a variety of contact lens solutions to choose from. All of them rather expensive even with the Walgreens "membership" discount. I bought the smallest bottle they had and paid for it quickly. The store is in clean and tidy, laid out the same as other Walgreens I've been to across the USA. Once you're inside, this could be Fort Worth TXX or Berkeley Springs WV or Shelby NC. Very formulaic. That said, quite a few out of stock items that were not on the shelves. [Review 16723 overall - 1450 in Florida - 235 of 2022.] read more

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Quite honestly most the employees there are not at all helpful or friendly. In the store there are exceptions. As a rule the pharmacy is horrible read more

I have always had a good experience with the employees throughout this store. Last night I went through the drive through to pick up a script. Laura Vazquez helped me. She told me the price, I said I didn't recall it costing that much previously. She said insurance didn't cover it. It was about $39. She spent several minutes looking into this. I'm not sure if she figured out that the insurance wasn't submitted or she found a coupon. I had a hard time hearing her. But I ended up only paying around $14. My wait was very worth it. She is young. It is sometimes rare to encounter a young employee who puts forth this much effort. Great job, Laura! I appreciate you! read more

Never again will we use this pharmacy. I had 2 options this morning. Walgreens or CVS. Against my better judgment I chose Walgreens because it is so close to my house. My script was sent in before 11am- they are just now (4pm) getting around to filling it after 1 phone call and my husband going there in person. read more

Thought they made positive changes. ...no still have the same problems long telephone waits then hang up on you long lines in drive thru HIRE MORE HELP I tell them every month that I request delivery to put it on my chart they say they did yet like clock work I have to call and hold on for 30 mins. To tell them I want it delivered. read more

I don't remember the lady that helped us name but I remember her name tag said she had been working there since 1997. She was super cool and very friendly! After checking out I went over to my boyfriend to see if he was being helped. Once I walked over she was showing him different Cologne and she wanted my help on figuring out which one was best for him. Once I found one that we all liked I told him to buy it. Me, her and him chatted about everything cologne. You would have thought we all knew each other. She was so helpful and friendly! I glad that she was there to help him because he wasn't sure which one he wanted and not only did she work there but she knew about cologne so she was able to tell him stuff about the cologne that he nor I knew about. I'm happy that I came in and met her! She was such a big ball of fun! read more

Walgreens - a variety of sodas in a store - Drugstores Near Me - Cape Coral, Florida

Not my usual Walgreens, but was convenient for me to pick up at today. Cashier greeted me as I walked in, even though she had two guests in line. I asked her how she was and she responded back..that was nice. Austin, at the Pharmacy...about that. He wasn't rude, but wasn't friendly either. He really looked "out of it". I asked him how he was...and he mumbled back something...not even sure what. He never asked for my Rewards Card and never asked if I had any questions regarding my prescription. I thought that was a little odd...I didn't have any questions...but thought they are supposed to ask. No personality or Customer Service skills..that's sad. read more

Don't get your Covid tests here. I needed a test for travel and was promised results within 24-72 hours. I received the results 5 days later. I called the pharmacy to ask about the results and was told they had no way to get the results. They also told me they didn't know the phone number for the lab. Then they hung up on me. Needless to say I had to get another test in another city. read more

Way too busy. Drive thru pharmacy always has 4 cars plus. I would drive the extra miles to go to a different Walgreens...

Incompetence that extended over 5 weeks on 4 or 5 levels in Pharmacy. Involved a critically needed blood thinner medication. Discussion with the Pharmacist/Manager, Bradley, showed apathy toward my situation as a customer. Lack of customer care pervades this store and Walgreens in general, including the "Call Center." I will avoid them like the plague. read more

I stopped using this Walgreens when the pharmacist gave me a hard time about one of my prescriptions. The instructions from my doctor were to take one per day at bedtime and per day as needed. So, using the "one per day" dictum, the pharmacist declared that the other pill per day was superfluous. Thus, he would only fill the one pill per day. My doctor asked, why do you deal with a place that treats you like this and she suggested I change to Publix. I finally moved my prescriptions and Publix is a much kinder place. Not to say they give me pills unprescribed, but they acknowledge the doctor's orders. They don't argue with me. read more

They are very rude at this Walgreens but the only 24/7 one usually go to cape & Chiquita much friendlier and I know my way around. Staff looks miserable like they wished they did not work their no customer service support at all ! But what can u do when their the only 24/7 here on the pkwy read more

Why is it they have a CVS and Walgreens on every other corner yet not one in the city of Cape Coral is a 24/7. Their online advertising for a 24/7 is not correct. NONE OF THEM ARE 24/7 that is not fair to the public. Very poor service and management by these two drug stores. read more

Gotta love Walgreens, but the employees at this location are in need of training. Every single time I've been in there, there are 2, 3, 4 employees stocking shelves, or talking to each other and one cashier is checking out a line of people. If a customer asks, they call for backup. If a customer doesn't ask, they don't. It's like they like to save all the people for themselves. Seriously.....PLEASE call another cashier. That register across from you is NOT JUST FOR LOOKS. read more

I don't know what all the negative reviews are about. Tony W. says this pharmarcy is rude, and he usually goes to the one at cape & Chiquita and it is much friendlier. This IS the one at cape and Chiquita and I have never encountered an unfriendly employee here. The pharmacy can be super busy and they remain friendly and helpful, calling on extra help if necessary, and always have my prescriptions ready within less than a day and will even prepare it if I want to wait 15-20 minutes. read more

Very very rude. Always kept waiting at photo or whenever I need assistance. Multiple employees saw me waiting around and I always have to go up to them to let them know I've been waiting for assistance in photo. Very rude demeanor when being spoken to. Have been going to this Walgreens for 6 years but will no longer go anymore. read more

Completely irresponsible pharmacy. I called on a Saturday to find out if they could order a type of insulin for my diabetic cat. The pharmacy looked it up and said yes. My vet would need to call in the script and they could have it in 1-2 days. On Monday the vet called in the script. When I had not heard from them by Thursday, I called and was told that I could pick it up anytime after 2pm. I went to pick around 3:30 and was told it wasn't ready and to come back in 15 minutes. I came back around 5:30 and was told, "no, we can't fill that prescription"!!! They could not give me a reason and when I asked to speak to the pharmacy manager I was told he wasn't there but they could have someone would call me. Bottom line is I had to order the insulin somewhere else and my cat went without for several days. The pharmacy manager did call several days later and basically said I don't know what to tell you, someone dropped the ball. I was really shocked. Maybe because this was for a cat and not a person, no one seemed to care. This is the third time we have had a problem with this pharmacy this year and after 17 years of using them, I will never go back. read more