1. Walden Animal Deli

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Walden, NY

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Walden Animal Deli

4.6 (5 reviews)
Open • 9:00 am - 6:00 pm

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8 years ago

Helpful 1
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4 years ago

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7 years ago

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10 years ago

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14 years ago

Friendly, knowledgeable staff. They carry better brands for cat food. Very happy to shop there.

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Petco

Petco

(29 reviews)

I have no real complaints about this store. Stopped in to buy 100 minnows for a small homemade pond…read moreproject we are working on for our small farm. We are trying to get a nice ecosystem of sustainability going so that our food bill is reduced and we will be able to survive the zombie apocalypse. Staff that helped us was superb.

9/20/2026. Today was my very FIRST visit to the Petco: Middletown NY - Galleria location. Really,…read morepoor experience. Attempt #1: Went in to make grooming appointment in-person. I was told to go towards the back & someone would be there to help. There were 2 groomers present but no one assisting waiting customers. I waited 15 - 20 minutes, no acknowledgement, no 'I'll be right with you', nothing, nada, totally ignored. Extremely poor customer service protocols, retraining of some sort very necessary. Left without being serviced. Attempt #2 - Logged in to make grooming appointment online; It says call grooming salon directly to make appt. I call, no pickup/ no answer. Attempt #3 - Grooming appt via Petco app; It says call grooming salon directly to make appt. I call, no pickup/ no answer. Attempt #4 - Reached out to 'Customer Care'; spoke to rep & was told they don't have access to book grooming appointments. Attempt #5 - Reached out to 'General Inquiries'; spoke with another Petco rep who escalated matter & attempted to reach Petco Middletown/ Galleria store manager(s). As both had already left for the day, I was transferred to speak with store cashier instead (Attempt #6 ). Again, no ability/ access to book grooming appointments. The suggested resolution, leave contact info and groomers will call back the following day. **petCO , more like petNO !!!

Walden Animal Deli - petservices - Updated October 2026

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