This is a nice clean roomy visitor center. Sometimes there's one lady, sometimes there's two…read moreladies helping tourists and visitors. Their bathroom is also very clean. You can take a survey about your experience as a tourist on their common use computer. There's plenty of information about the area....restaurants, shops, lodging, etc.

Good info, pamphlets, and coupons. The staff was also super nice and helpful! Convenient restroom…read morelocation.

**Pre Hurricane 2024 season visit review…read more It was a nice spot to use the restroom and grab drinks once we left the mainland. Nothing wonderful to say about it, but also nothing negative to say about it. 02.03.2025

Absolute must if your first time visitor. Crissy was amazing.She helped book our entire itinerary…read morefor a spontaneous trip into the keys.She had a lot of insights and got us some good deals.

If you are wanting a taste of the Everglades without spending a ton of money or a lot of time, this…read moreis the BEST place to go from Miami to do that. It's an easy drive (beware speed traps on the way though), parking is easy, there were not a lot of people the day we went, and the trails are well maintained and easy for everyone, from kids to older adults. You will almost definitely see alligators, fish, birds, turtles, and other creatures on your walks. There's some nice shaded seating areas and good signage. Both trials are fairly short (less than a mile each). Bathrooms are fairly clean and there's a small gift shop. There's a larger visitors center and museum on your way in. All in all, a great taste of the Everglades that can be done in a half-day from Miami!

Small visitor center, two trails starting here, gumbo limbo trail about 0.5 mile, shaded by trees,…read morenot many viewpoints. Anhinga trail 0.8 mile broadwalk, nice viewpoints with many wildlife but it's not shaded and kind of hot even in winter.

After not being able to book an excursion through Miami Seaquarium we booked for a Dolphin Odyssey…read morethrough the website and it was so easy. Turns out Dolphin World actually goes TO the Miami Seaquarium and that's where you have your excursion! Ordered round trip to and from the hotel car service and our driver, John, was so kind and attentive. He had a cute little stool to help us in and out of the car and even walked us to check-in and showed us where to go and explained everything in detail to us. Very pleased with the whole service and experience Dolphin World provided to us!

Saw reviews for Susie and needed a last minute booking in Key West. Figured I'm on vacation so why…read morenot let someone else help me. Susie acted as though she got me a great deal on a hotel room and time was of the essence. According to her, it was half the price as normal. I agreed to the price and gave her my card info. Turns out, all she did was just take my card and book the room online (I could have easily done this). She never emailed me any confirmation info and just said "all set." Then texts me a screenshot where she used HER contact information for MY booking. When I asked if she could coordinate an early arrival she declined saying she doesn't contact the hotel for her guests? What a strange way to respond as a TRAVEL AGENT. I, myself, took the whopping 10 minutes to call and confirm the booking, and arrange an early arrival, with zero help from Susie. When I got to the hotel, it turns out it was actually $100 more than what Susie had quoted me!!! but by then obviously it's too late. Post vacation, I asked Susie yet again to email me confirmation of my stay so that I can use it for my records and now she has just stopped responding. Congrats, Susie, on taking a "well deserved commission" on my behalf. Steer clear of her services, save the headache and just book your own room online, that's all she does anyway.

First time to Key West and we really needed an insider to help us with rooms, food and activities…read more Key West Key and Susie were tremendous. Our guesthouse was EXACTLY what we like, the restaurants were first rate and I think we saw everything we wanted to see - all in 3 days. What a great vacation!

If you're looking for a beautiful place to relax in the Florida Keys, Tranquility Bay is definitely…read moreworth considering. The rooms and bathrooms are surprisingly spacious, with multiple room configurations available. Many of the suites could easily accommodate a family of four or five. We weren't traveling as a family, though we were there for a romantic getaway, and it was the perfect setting for that as well. The property has three pools, giving everyone options. There's a huge main pool, a nice-sized adults-only pool (which was a bit of a walk from our room, but we still spent most of our pool time there), and a smaller pool right outside our room that we absolutely loved. We visited during one of the hottest weeks of the year, so the smaller pool felt more like a warm bath than a refreshing swim...but that's Florida in July! One nice features was the protected swimming area in the ocean. It was such a fun place to cool off, float, and enjoy the beautiful water. The tiki bar overlooking the ocean is gorgeous and has the perfect island vibe. There's also a small restaurant on the property that opens for dinner after 5:00 p.m., but pretty $$$ One unexpected bonus was the amazing Cuban restaurant directly across the street. We ate there several times during our stay (I'll be writing a separate review because it deserves one!). Another great attraction is the Turtle Hospital, which is literally next door. It's an inspiring place to visit and made it easy to enjoy an educational outing before heading back to relax at the resort. A few things to know before you go: * Pool service is available, but if you're expecting quick cabana-style service, be prepared to wait. * There is one small fitness center, and it's also where the ice machine is located. We were lucky because our room was nearby. * If you use a lot of ice, consider bringing a cooler and extra ice with you. Most rooms have refrigerators, but not all include a freezer, as an example ours did not. But lucked out on location *room 107 What truly set Tranquility Bay apart, however, was the staff. During a small medical issue I experienced, their response went far beyond simply following protocol. They were there immediately, but what impressed us even more was the genuine concern they showed afterward. There's a difference between employees who are simply protecting the company and those who truly care about their guests as people. The team at Tranquility Bay showed us they genuinely care, and we'll never forget that kindness. We also had an issue with my husband's motorcycle, and Jose was there right away to help. His willingness to jump in without hesitation is another example of the outstanding customer service we experienced throughout our stay. Beautiful property, spacious accommodations, relaxing pools, stunning ocean views, and a staff that treats you like family, that combination is what makes Tranquility Bay a place we'd happily recommend. Whether you're planning a family vacation or a romantic escape, we wouldn't hesitate to stay here again.

Stayed Beachfront Villa in May. Approx. $980/Night Nice…read moreBalcony access to the beach directly. Hotel Structure was attached 2 story townhouse style. Pros: Close to Key West Very quiet & private beach. Relaxing. Clean room and well-maintained landscaping Cons: #1 No alcohol on the beach. Tiki bar was closed. #2 Man Made Tiny White Sand Beach #3 Balcony should have the divider to maintain the privacy. #4 Small windows next to the entrance door should be etched or blocked otherwise, people can see inside especially at night.

We are staying at the Sunset Key Cottages on Sunset Key, just off of Key West…read more Lil Princess offers water transport. It is timely and convenient, running every 30 minutes from 7 am. Betsy has been our captain the last two days, she's great. When we needed a quick ride over this morning for an appointment, she took us over on the smaller boat Sierra as to not be late. :)

Very helpful and responsive with my birthday vacation planning. Love the area but this time I feel…read morelike I can get more out of my trip by having the help of the agents. Before and during they have been great.

Nothing but the best. Comfort, punctuality, safe, enjoyable! Get from the airport to Paradise in…read morestyle.

If you need a taxi in Key Largo, call Reef Runaround. My husband and I decided the night before…read morethat we needed a taxi to go diving, but I was so worried we would never make it on time because of past experience and all the bad reviews on other taxi companies. We had to be at the dive shop at 8am to check in and prepare our gear. We ask that the cab arrive at 7:15 even though our destination was only 15 minutes away. We wanted to have some flexibility in case the diver came late. We were not disappointed. At 7am we got a call that the taxi was at the entrance of our resort, but were told not to worry since he was early. I was so relieved we wouldn't miss the dive boat. The diver was the owner of the company (forgot his name) and he was the nicest man ever. The car was very clean and looked quite new and the ride was comfortable without any unnecessary sudden stops. The 15 minute trip cost $19 and the timer didn't start until we got in the car which was exactly at 7:15am. They accept credit cards, but there is a $1 service charge. We mentioned that we would need a ride back to our resort after the dive and were told to not worry and just call at least 15 minutes early. We ended up getting a ride back to the resort with a fellow diver who was also staying there, but the taxi called us to see if we still needed a ride. I was so impressed they took the time to make sure we were ok. Seriously, I will never use any other taxi service in Key Largo, Tavernier or Islamorada area of Florida. Their number is 603.986.0734.

Boy Scouts headed to Seabase ---- use Linda with TOnFRO!!! Clean van with Captain Chairs! Came…read moreon time! made out plane and took in Everglades Boat Trip!! Don't use DAvis Travel! They made us late to Seabase lying -making a stop at a second airport --we lost 2 hours impacting our Coral Reef Trip! Use Linda!! Caring and personable!!! Davis travel did not refund our troop any money. Using TonFro Transportation was a good thing and they capped off their Seabase Adventure in a good way. Nice people working with Scouts who have worked hard to earn the money to do a high adventure trip.

After a lot online searching, and reviewing the businesses that have flyers with the Sea Base…read morepacket I ran across the one review here from another scout troop and decided to give Linda a call. She was super friendly and willing to work with our pick up locations and times. (We stayed in Ft Lauderdale the night before heading to Sea Base) Pickup and delivery went well. Our driver knew his way around the keys, and avoided a huge traffic jam on the way down to Sea Base. Both stops for food on the way down and back were at some great local places that we wouldn't have know about either.