1. Waken Soul

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Grand Rapids, MI

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Waken Soul

5.0 (4 reviews)
Open • 12:00 pm - 6:00 PM
Updated 2 weeks ago

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5

2 years ago

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1 year ago

I love everything about this place. Stop in and see for yourself. Owners of the business are knowledgeable and inventory is amazing. Diane

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3 years ago

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3 years ago

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A lot of fun for my kids birthday. Fun for 4, 7 and 44. We will see how amazing artists we areread more

I've been here multiple times and have usually had an enjoyable experience, though accessibility…read morehas always limited my options. (High tables, cramped seating, low movement space) My partner and I stopped in as walk-ins on Saturday around 2pm, fully understanding it would be busy and that there could be a wait. When we entered, there was no signage and no employees directing guests. Like others who walked in, we selected our pottery and sat at an open table. The table was completely clear -- no signage, no tiles, nothing indicating it was reserved. At no point were we informed that the table was reserved or that there was a waitlist. After choosing our colors, we asked an employee to quickly review the instructions. During that interaction, another employee approached and stated the table was reserved. I asked if we needed to move and was told, "No, it's fine, we'll figure it out," and the instructions continued. A few minutes later, after staff were visibly discussing the situation and staring at us, we were told we would need to move because the table was reserved and there was a waitlist. An alternative was offered, but it was not accessible for us, so we declined and left. We were later told that walk-ins are required to check in at the "front desk," which is actually located at the back of the store. This is not stated on the website, and there is no signage in the store explaining this process. We were also told reserved tables are typically marked with tiles -- however, the table we sat at was completely empty and unmarked. By their own stated policy, the process was not followed in this situation. The handling of the situation was disappointing, poorly communicated, and made for an unnecessarily uncomfortable experience

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The Mud Room - Handbuilding Workshop - Witch Hat Lantern with Wheel Studio

Date: September 30, 2026
Time: 6:30 PM
Duration: 1 hour 15 minut...

Handbuilding Workshop - Witch Hat Lantern with Wheel Studio Date: September 30, 2026 Time: 6:30 PM Duration: 1 hour 15 minut...

The Mud Room - Celebrate 30 years of The Mud Room in Grand Rapids! Enter to win a $30 gift card by commenting on our Facebook giveaway post....

Celebrate 30 years of The Mud Room in Grand Rapids! Enter to win a $30 gift card by commenting on our Facebook giveaway post....

The Mud Room - Looking for a new way to explore your creative side? Join us to create with colorful fused glass!...

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Looking for a new way to explore your creative side? Join us to create with colorful fused glass!...

Waken Soul - artsandcrafts - Updated October 2026

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