I have regularly used this store since I moved to the area about 6 months ago. I use it for both instore purchases and deliveries, and I have been very pleased on all accounts. The service is very good, the quality of the products is very good, and if there is ever a problem, one quick call and the issue is quickly and politely resolved. What more can you ask for?
I've never had a problem with parking at the store; however, they also offer a service where you can rent a trolley type thing that attaches to your bicycle if you want to peddle to the store like I have in the warmer months.
I was getting a deliver of veg from another company, but they would leave the boxes on the exposed front steps and I would end up with scorched or mouldy veg. It was horrible and the customer service was even worse. With Waitrose, they always deliver during my chosen time slot, they carry the bags into my kitchen and wait for me to hand them back the bags from previous deliveries--or you can return them to the store where they are recycled, and Waitrose has better delivery options--before and after working hours as well as weekends.
Overall, I'm very pleased with Waitrose and I would highly recommend the delivery service and this branch to others. read more