I was considering 3 stars only because the steak in the Maui bowl tasted good. However, I ended up with 2 stars, thinking I should do just 1 because everything else I got was such a disaster.
I spent $29.94 and TOTALLY regret it!
I'm just going to write out a play-by-play of my experience and let you, yes you, the reader, decide for yourself.
For my To-Go order, I got the Maui Bowl with brown rice ( $0.25 upcharge) with spicy white beans. The rice was under the beef in the main section of the To-Go container and also in a side portion of the To-Go container, so it was almost like I ordered "Extra Rice," which I did not.
There were only beans in one of the small side sections of the To-Go container, which if I had a choice, I would have got both small sections of the To-Go container with beans instead because the portion of beans I did get was about a half scoop of the available space in one of the smaller sections of the container.
I ordered Spicy Salmon and Shrimp al a carte on the side, which came in a styrofoam side container for each. The plastic lid on the salmon was broken and the spicy sauce went everywhere, literally everywhere. There was also a hole in the bag, so I am sure you can guess it was a sloppy mess.
I also ordered salsa and chips. Ate the chips, did not even open or touch the salsa given for that.
I got every sauce at the salsa bar. The roasted tomatillo is my usual fave.
When I opened the side container that had my salmon it was drenched in what could only be described as spicy oil because of however they cooked it.
There were 4 shrimps that were not deveined out of about 11, obviously, I did not eat those.
The veggies I ordered al a carte on the side were the last thing I opened, and...oh my lordy, they were NOT a sight for sore eyes.
The veggies looked like they went through a cash wash of teriyaki sauce after being minced to a pulp and drenched in water. I literally did not even eat half of them. They were inedible.
The food altogether was less than fresh, in the picture of the beef, salmon, and shrimp, it was barely halfway through. After I took this picture I threw the rest away because I'm not even feeling good, even right now as I write this review.
I used to come to this location at least 4 times a month religiously, and I no longer live in the area as of late, so I literally sought this location out. I really regret spending $30 on food that my 16-year-old niece could have made better.
This place has gone downhill exponentially and I am sorry to say that after being a die-hard Wahoo's fan, I'm tapping out.
I don't want to risk ordering from another location and have the same experience.
The other thing that was really weird is the side door to the patio was locked during business hours and guests were instructed to shut the door behind them, which literally no one did. Therefore the picture of the patio door is open; slightly ajar. It clearly is a state law that "This door to remain unlocked during business hours." Since the door kept remaining ajar after many people were on the patio coming in and out, the older employee lady kept coming over to shut it.
I tipped after I placed my order at the register and waited for about 15 minutes for my food. When they called my name I asked for lemon or lime wedges on the side, that same employee screeched, "I put everything in the bag!" I said, "Awesome, thank you, that is not what I asked though." Then she proceeded to squeal again aggressively, "I put everything in the bag."
I said, "Thank you but I was asking if I could get lime or lemon wedges please." Even then she proceeded to act as though she didn't understand me and the cashier boy had to ask her to get lime or lemon wedges for me.
She finally did while displaying an immense attitude, which is whatever, but since I tipped y'all I would think she would at least be semi-kind about it. But no, she did not hide the fact that she was bothered, flustered, and frustrated with my "extra" request. Not like the lime and lemon wedges helped the flavor or the food, but I usually love citrus with salmon and shrimp (not this time, disgusting regardless).
At least I know not to go to Wahoo's anytime soon.
In-n-out here I come! read more