This facility takes pride in all their animals. They care about every single one, from oh so tiny ones to wow that dog is a size of a horse. Highly recommend. read more

Just get a free kitten off the Nextdoor app or Craigslist. At least there it will be healthy. Most of the animals here have some sort of disease, thats why they keep dying on people right after adopting from Wags. They will lie to you and say the health issues are "normal" and "It will go away on its own." It's BS. You'll be drowning in vet bills before you know it. Why hasn't this place gotten shut down yet? read more

My uncle met a sweet corgi mix named Sadie yesterday during one of the organization's volunteer walks. We immediately let WAGS know we were seriously interested and planned to come the following day around 4 PM specifically to meet and adopt her. We rearranged our schedules and drove out there excited and hopeful. Then, while we were literally 10 minutes away, we called and were abruptly told by Cortney Dorney that Sadie had already been adopted an hour earlier. No courtesy call. No email. No attempt to notify us despite them knowing we had committed to coming. What makes the situation even more questionable is that the volunteer with Sadie had told my uncle the dog still needed a vet check before she could officially be adopted. Apparently that requirement disappeared the moment another family showed up with money. The whole process felt careless and transactional. Instead of thoughtfully matching dogs with good homes, it felt like a first-come, first-served scramble where communication and fairness don't matter. We were also concerned that there seemed to be no proper home verification done before handing Sadie over, which makes you wonder how seriously they actually screen adopters. The worst part was the complete lack of empathy. Cortney was dismissive and rude on the phone, acting like our frustration was an inconvenience rather than a completely understandable reaction after being led on and ignored. After reading other reviews describing similar experiences, it's clear this isn't a one-time mistake. WAGS seriously needs to improve its communication, professionalism, and adoption procedures if it actually cares about both the animals and the people trying to give them homes. read more

i have a young feral cat living on the side of our house that i want to get fixed . i'll pay for everything ! i just need her fixed so i dont have a million cats living in the neighborhood. But , because i didnt live in Westminster they can't help . i'm not asking for them to rescue her or adopt.. i just want to help stop the cat population. They would do it if i lived 3 blocks closer . i will Never ever donate to them ever again . They couldn't even offer someone or some place who could fix feral cats . read more

Please do your research on this place. I was looking for a dog to fit my lifestyle and found a french bulldog. Right off the bat something was wrong. The worker that was there to answer some questions for me didn't know what dog I had with me or the age ( I was told first 6 months then 6 years while online it said 4 years old). I was also first quoted $200 for the dog. When I didn't make a decision right away I was told to leave the room since "another family was going to see" the dog. Even though it was only 15 minutes before closing. Then when I wanted to go and adopted the dog I came back 4 days later and was quoted $600. Since a french bulldog is "expensive and we want to be sure that the dog is going to a family that is financially able to afford her". After I left I was texted and quoted $205 for the French bulldog. It was a whirlwind. I felt like no one knew what they were saying as I kept getting incorrect information right after another. read more

WAGS Pet Adoption - Animal Shelters Near Me - Westminster, California

We had a great experience here with the adoption process. I was a little hesitant since there were so many negative reviews. I can only write on our experience only. We visited 3 times before adopting teenage cat. They were very helpful and they were quite busy as well so it took a bit to get through the process. We did the online application and met our lil man and took him to his forever home. I can understand when people have set their eyes on a specific adoptee online as we saw some that were adopted right away. But we are happy that they find homes too. So if you're interested, best go there and spend some time. There's an adult male cat named Hefty for anyone who's looking for the most affectionate cat. We would have adopted him but we have a 1year old and wanted one that was similar to her age. read more

WAGS Pet Adoption - Animal Shelters Near Me - Westminster, California

My husband and I rescued a small kitten on the 22 freeway. Since it was in Westminster they allowed us to drop the kitten off here. ( we have three animals and unfortunately don't have space for another) We were greeted with the most cold hearted woman I have met in my life. She proceeded to guilt trip my husband and I stating all the intake cages are infected with rabies, mange, scabies, etc. she said the kitten looks sick ( it had an eye infection and fleas only) and doesn't think it would make it. She then said we will do our best to keep it alive but no promises. Who in their right mind would make someone that rescued an animal feel guilty like that? We were trying to do the right thing and get this poor baby some help. The woman couldn't even look us in the eyes. What was the point of making us feel like that? Be careful getting an animal here since they don't clean up the intake cages and the place is riddled with mange and rabies. read more

I've came here once with my partner to look around.. they have dogs, cats, rabbits and other small pets. The dogs seem like they weren't really taken care of... basic needs like grooming (fur was over grown, matted and it was HOT. Note these dogs stayed outside with no a/c, they can at least groom them to keep them cool) that's just my experience. So I call back a few months later to donate items like dog bowls, food, toys etc They didn't pick up the phone by the way. I did reach them through text. They said they weren't accepting donations at the time. Like really...?? Someone really needs to look into this place and get these people fired with a whole new line of employees that actually care about these animals instead of just showing up to work, picking up a paycheck and not even answer the phone! I remember this one time I went to buy something at Daiso (Japanese mini store across the parking lot) around 6/7pm and heard a loud dog bark/crying for a long time... now I've come to realize it came from this establishment. SMH.. wish I could help these animals.. if anyone knows how please message me! read more

We were excited about the possibility of adopting a pet, but unfortunately, our experience was completely ruined by the behavior of one of the employees. A woman with glasses and short hair was extremely rude, yelling and even using inappropriate language. It was shocking and disappointing, especially in a place dedicated to finding homes for animals. We came in ready to give a dog a loving home, but because of this employee's unprofessionalism, that didn't happen. I hope management takes this seriously because no one should be treated this way--especially in a setting where compassion should be a priority. read more

We adopted Bruiser formerly known as Truffle about 2 and a half weeks ago already and our hearts are so full of love for him. Bruiser gets along with our 3 crazy dysfunctional cats and has taken the role of man of the house. Bruiser enjoys walks and basking in the sun. Although he came home with a pretty bad upper respiratory infection it's nothing his momma can't deal with. Bruiser is definitely a spicy chihuahua but he's loving the life we were allowed to give him. Thank you to the multiple employees that helped make this possible! read more

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If you are looking for your next pet this is a great place to go. The staff really cares about the animals. The establishment is clean and the staff is friendly. I fostered through WAGS and it was such a wonderful experience to see my foster pup get adopted into her forever home. If you are serious about being a pet owner or foster please stop by WAGS. Remember, adopt don't shop! Also, if you are friendly and love animals please consider volunteering. read more

WAGS Pet Adoption - My foster pup Cozy - Animal Shelters Near Me - Westminster, California

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We adopted our cat Remi about 10 months ago when she was a 2 month old kitten. She has grown to be a wonderful and healthy companion. This shelter is always clean and the staff are always so welcoming and accommodating. I love how you can enter the kitten/cat rooms and play with all of them. It makes the process of selecting a kitten so much easier because we can really get a feel for their personality. They often have an adopt one get one free promotion which is nice if you're looking for two animals. This is also nice for bonded pairs of kittens. Thank you WAGS for your hard work and dedication to caring for our city's animals. read more

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My wife and I wanted to adopt a kitten named 'Oliver' that had been shown in a photo listing of available kittens that were to be brought over from another facility. They had us fill out a whole bunch of papers. Then we were informed that something caused all their animals to be held because of some malady, resulting in quarantines for numerous pets, for somewheres around a week. So we waited patiently. Since we had not heard from them regarding the availability I decided to go to the WAGS facility. I did not go yesterday because of the July 4th fireworks affects on animals. Today, I drove to the facility to check on the status and hopefully claim the kitten (Oliver) only to first be brusquely told by a large woman at a desk they had no such named kitten. Made no sense. Then shortly later, as I was making my way to leave leaving the facility, the same woman tells me, again brusquely, that her prior info was incorrect, they did have the kitten Oliver, but, (in spite of all the paperwork we had done) they had allowed him to be adopted out. Never made any effort to contact us. Why have us fill out all that paperwork only to be blithely ignored while giving the kitten Oliver to someone else?? Up till that point I thought all their glowing praises for the facility were spot on, but this seems to be gross indifference to not even check in with us. read more

Place was very clean. Adopted a dog here. The process was very easy and the animals look like they were treated well

They should stick to their policies and procedures that they disclose when you fill out a adoption application. It is not first come first serve on approved applications. It took 40 minutes of me visiting with a puppy the only one there and they decided to do a lottery which went to a couple that showed up 10 minutes before They were to make a decision. I had been there waiting since 1 PM when they opened outside just to have my name put in a box. read more

I went in just to see what kind of cats they had. I found a sweet little girl. She meowed at me. I picked her up and she wouldn't let me go. read more

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You know... Ive been waiting a long time to leave my review for wags... I adopted my cat from here. & I have nothing but positive things to say. Highly suggest WAGS! Honestly I was very hesitant to even rescue/adopt from here given all the stuff I've read online. There have been some crazy stories I've read. I read a review, and when I went in I could remember a lady's name who was mentioned and I didn't think she was that bad... idk people have their opinions but I highly suggest WAGS Pet Adoption. They have private rooms for you to meet & greet any potential babe. I only have great things to say. If you're rescuing/ adopting you need to do the aftercare and realize you're most likely going to need to do some care for your new friend. Some fur babies need more care than others...they don't all come 100%!!! My babe is a cutie and is happy. She had a funky eye for a while but is fine now. Just get your pet a vet. WAGS offers vet services too. read more

Wouldn't recommend this place. Feel like I was given the runaround when trying to adopt. Wanted to see a certain kitten who I had met the previous day but was told he was sick WITH HIS SIBLING who I didn't know about and they were so willing to separate them. Wanted to visit with both and waited almost an hour because the rooms were full and then a couple who just walked in was given a room right away so we left. So then we went on petfinder to send inquiries and applications on multiple kittens and was told I need to make an appointment with the foster parents to adopt by text so I asked when they were available and received one response a day saying the same thing until every cat I wanted to meet was adopted IN PERSON or by the foster parent. Why did I have to make an appointment but someone was allowed to just walk in and adopt right away? I sent in so many applications and got no responses on any of them! We were able to adopt from another rescue who treated us with respect and we are happy we made that choice. There are many other options out there read more

DO NOT ADOPT FROM HERE!! I adopted my sweet baby kitty Finn (originally named Nero) from here and he had a medical history, which is fine, however they passed his cross eyes and major eye watering as "normal" and "nothing to worry about". 2 months later I learn he's had FIP (basically a mutated feline coronavirus) for A WHILE NOW and he unfortunately passed away. I'm extremely upset and heartbroken that my sweet boy has moved on and extremely angry at this place for giving me false information. I have a history with owning cats and made sure I asked the appropriate questions making sure he was okay and if I needed to get him checked out and they assured me my boy was 100% fine. Please choose somewhere else until these people become a bit more educated so they don't kill another animal. read more

WAGS Pet Adoption - My sweet Finn - Animal Shelters Near Me - Westminster, California

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This review is going to be for people hoping to volunteer here, not for adopters. Why are you making kids clean up literal dog and cat shit for volunteer hours? You're seriously telling me that you don't have the ability to let them hang out with cats/dogs for school hours, but you can let them clean poop instead? What's the logic here? read more

I adopted a cat from here 3 weeks ago and took her to the vet because she was having issues peeing outside of the litterbox. Good thing I did bc she has fleas AND tapeworms even though she's an indoor cat. When adopting her I was under the impression that she was fully vaccinated but she did not even have a rabies vaccine (which i would think is very important). She definitely got fleas while here. Be extremely cautious when adopting and take any pet from WAGs to the vet ASAP! You don't know what kind of conditions these animals are being stored in read more

I have been fostering kittens from WAGS for many years and I absolutely love this place! They provide everything I need food wise, I just provide the shelter and love :-) Also, do you have time to volunteer a couple of hours? How about would you be willing to do a little bit of laundry to help them? I highly encourage you to! Thank you for taking care of some of this city's most unfortunate animals! read more

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We went in to just look around at adopting one kitty, and not only ended up adopting same day, but we grabbed TWO! They have an amazing deal this September of adopt one for $25 and get a second one free! They also gave us a great carrier cage for only $14! Our love bugs are now home, happy and healthy. We absolutely loved the staff and volunteers that showed up yesterday and would recommend this business to anyone interested in taking in a new pet. read more

WAGS Pet Adoption - Silly Lux at home - Animal Shelters Near Me - Westminster, California

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This place is pathetic. Good luck getting anyone on the phone Ever regardless of what time you call.

I've been searching for a place to adopt a kitten and this place came on my feed and I'm very happy to say I love this place. The staff was very helpful and they were knowledgeable of their animals stories. The first room I came across was this beautiful kitten. Her name was Annie and I just knew she was perfect for my daughter. Thank you to WAGS Pet Adoption! We welcomed home Annie and she's loving her new home. read more

WAGS Pet Adoption - My daughter is happy to meet her new best friend Annie. - Animal Shelters Near Me - Westminster, California

Take better care of your animals, my cat that I got from there had some many heath issues but he's all better now that I got him out of there read more

I went in thinking I would just look around but ended up adopting that same day! The staff is super friendly and the cats are spayed and have a microchip. I love my new kitty. They definitely make it a lot easier to adopt than other places that put a million steps before they even let you look at the adoptable cats. read more

WAGS Pet Adoption - Animal Shelters Near Me - Westminster, California

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Saw a dog available on petfinder, so I went to their site and scheduled a meet and greet visit. You have to fill out the adoption application prior to the appointment. Appointment slots were 30 min and we got to meet 2 dogs during our meeting. They were pretty organized to have each family meet their potential pet, we had our own room to meet the dog and see if it was a good fit. Due to Covid, they limited people inside building to meet the animals. I appreciated their efforts to still home these pets and keep everyone safe. The gentleman who was with us when we met Buddy, was really nice. He told us a lot of each dogs temperament that we were going to meet. He taught us a bit on how to train and get the dog comfortable with you. When we met the other dog in the room, that staff member just left us in there with the dog. We weren't really sure what to do since that pup was more timid and just tried hiding when in the room with strangers. We ended up finishing up our appointment in there. When our appointment ended, we were asked if we wanted to make another appointment to meet the remaining dog we couldn't meet or if we were interested in any of the ones we had met. We fell in love with the first pup so they reviewed our application and they sent us a text link to pay adoption fees. We went to petco on the other side of the plaza to purchase a collar and leash to bring him home. We got his medical records provided via email and were on our way. It's been a month with our fur baby and we couldn't be happier. The process was smooth and easy so we were very happy with our experience at wags. read more

The people at WAGS go the extra mile for their furry guests. They care a great deal and are very honest about their adoptable animals. If you're looking for a dog or cat, I would highly recommend WAGS. We found the sweetest dog there and we are so in love with him! Our adoption process was a breeze and we are so happy with our boy Buster. They truly care. read more

WAGS Pet Adoption - Our Buster - Animal Shelters Near Me - Westminster, California

WAGS is amazing. I just fostered two kittens and ended up foster failing (aka adopting) one of them. WAGS has great staff and they all really care about the animals. I felt so much support throughout the entire experience and will be happy to foster again in the future! read more

Amazingly kind people and want the best for their animals. Amazing volunteers also. Vet checked animals and super reasonable prices. They take very good care of the animals and do all they can for them. read more

I adopted sick kittens from here after noticing that they had ringworm I attempted to bring them back so i called them and Courtney told me it would go away on its own. That was a lie. I called again to try to bring these cats back because the ringworm was getting worse and now my kids had it on their face neck and arms and she told me to add athletes foot creme on them and it would go away on its own. That was a lie. After paying for vet bills and buying so much medication to treat these cats i wasn't seeing the results i wanted so i dropped off the cats and now they are mad because i brought them in and the tried to press charges on me for abuse and neglect! The audacity!! Of course the law was on my side and animal control saw clearly through their BS so they started a go fund me for the ringworm infested cats by lying and saying that they were abused. Maybe i should start a go fund me for the emotional distress they caused me and my family by refusing to take the cats back when i kept calling. read more

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bad service i found a lost dog and they didnt care they gave me no phone number to call or help!!. and once i called animal control they didnt care either we called multiple times and texted multiple times still didnt care at all!!! ( both didn't care) we had to wait hours just to pick up the dog!!! bad service from wags and animal control westminster do better!!!! poor dog had fleas and was hungry this has happened multiple times where i have found a dog and no help!! read more

Thank you for giving us our baby Sparrow aka bow!! It was a very easy and exciting experience. Affordable and her fosters took great care of her and her litter We got her at 2 months This is her at almost 6 months! read more

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I found a kitten on line that I wanted to adopt. I made an appointment as the website says you must do, came in at my appointed time and asked to see the kitten. There were 3 staff members chatting at the front desk who ignored me when I walked in. I had to interrupt their private conversation to ask to see the kitten. One staff member pointed to another room and said, "She's in there". I entered the next room and was welcomed by a dozen CATS. I was looking for the kitten I chose on line. After 20 minutes I went back outside and asked again, to see the kitten. The same person laughed at me and said, " Yeah we need to change our website pictures. We only have adult cats". The staff is unprofessional, the website is archaic and I worry that none of the animals in residence are receiving the care they deserve due to the ignorance of the staff read more

Horrible service I tried to take in a hamster I found and it was hurt from its eyeball and they refused to take him in and they gave me false information where to take him to heal him and the place wasn't even there good job wags ! read more

Update on my last review. I received a email regarding my Lizzy teeth after I adopted her. Wags has agreed to cover the cost of getting my little girl Lizzys teeth fixed. I'm grateful for Wags to agree to help pay. I'm only required to pay a small fee. It took certified letters to everyone at wags, but they did agree. Thank you Wags for helping out. I now give you 4 Stars read more

WAGS Pet Adoption - My little girl Lizzy I adopted on April 15 - Animal Shelters Near Me - Westminster, California

After my experience at WAGS, I want to warn others about going here. First, came a reprimand for calling the PHONE # listed on Petfinder (text only but they answered the phone). Second, a worthless adoption application that is rubber stamped for anyone, so why have it? Third, ridiculous hours and rules. Fourth, taped signs with do's and don't all over entry doors (never good). Fifth, flea bites once inside (wear pants). Lastly, a lack of critical thinking skills places animals and adopters at risk of bad matches. Adopter of an animal is decided by drawing from a hat vs best match. Not good for animals! My last 3 animals were adoptions with a much better process. The two stars are for the animals because animals are always great and for a volunteer that showed me a dog. As a property owner in Westminster, I hope no city funds support this place. Do not want my tax dollars going to WAGS! read more

They never answer the phone and take forever to reply to text messages. They are charging 155 for adoption which is higher than Petco! This place isn't helping these poor kittens , I wonder how many cats and dogs get euthanized because of their greed. read more

not even deserve 1 star!!!! This place is shady, scandalous asf!!! My cat was totally heathy and perfectly fine!! They took my cat in and charged me almost $600 for spay only!!! They changed the day TWICE ( without telling me) AND I HAVE TO PAY THE FEE without any calls or text untill i called them back PLEASE DONT EVER THINK ABOUT GO HERE!! VERY BAD MANNERS, CUSTOMER SERVICE BRING YOUR CAT TO ANY OTHER CAT ADOPTION, they not lemme in to see my cats except bring them outside!! so lemme ask u guy, if my cat die not inside your store so u guy dont have any responsibilities with it??? YEAH, its not wag, yall just WACK !!! read more

WAGS Pet Adoption - Animal Shelters Near Me - Westminster, California

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