Got a new putter grip put on. Reasonable price for that, everything else seems expensive. Just the…read moreguy at the back let me know multiple times how much he hates putting on the thick putter grips.

I purchased a Callaway AI Smoke Max driver and I did not like it, so I returned it three times…read more They then refunded $481.49 to me, which was the trade-in price. The driver was in resalable condition and undamaged. Another cashier had told me that I could return it anytime within 60 days if I didn't like it. Unfortunately, the store did not have the right fitter, so I was unable to find the correct golf driver for me. I don't understand why I was only refunded the trade-in price. I purchased the driver from the Des Moines, Iowa Golf Galaxy store, and the manager, Collin, handled my return. No one explained the return policy to me in detail. If the cashier or a salesperson had provided me with more information, I could have made a more informed decision. I believe that I should be refunded the full amount of $631.50. I was very disappointed with my experience and ended up going to Dick's Sporting Goods to use the gift card I received. their manners to coustomer is not kind and they act like big king here.

Today we picked up some pickleball gear and stopped at Fuzziwigs Candy Factory within Scheels. It…read morehad a great assortment of goodies. My youngest daughter filled a bag at $12/pound...we only made it to about 1/4 of a pound. Great find in Scheels!

This place rocks! They have everything a consumer would need from a sporting goods or athletic…read moreapparel company under their roof. This was my initial visit, and now I know why Scheels has such an excellent reputation. Customer service was great, and the inventory had a range of pricing and options. I was extremely impressed and will return.

I'm in the process of cleaning out a storage locker because they keep raising my rent on it…read more.. A couple items I had in storage were sports related. A 10.5 ft Viper kayak (used a couple of times) and a kayak cart (still new in box). I decided to take both into Play It Again Sports. I didn't really want to deal with selling them privately on eBay (local pick up), Craigslist, or FB Marketplace. Play It Again Sports is the only place I know of to sell stuff like this other than a normal consignment shop (Stuff Etc. or a different place like that). If you are a seller they will give you cash or in store credit. The in store credit offer will be more than the cash offer. The kayak was purchased for $240ish new a few years ago. The gentlemen I was dealing with at Play It Again Sports said they'd sell it for around $100... Offered me $50 The kayak cart was purchased for $40. Was still new in box... They said they'd give me $7 If you don't mind the back and forth messages with possible buyers. People lowballing you. Having to arrange to meet someone...who may or may not show up, etc. Selling privately might be a better option for you... As far as putting the maximum amount of cash in your pocket...selling privately is definitely going to be the better way to go Like I said... I didn't want to deal with the hassle of selling these privately so I took their offer. At least it paid for dinner that night for my son and I... So you know what to expect... As a buyer you can probably plan on getting a used item for half off new retail. Maybe less if the item has been sitting for a LONG time. As a seller Play It Again Sports is probably going to sell your used item for half of new retail, and offer you half of that in cash (25%ish of new retail). It's a great resource to have to get rid of unneeded sports items. You at least get a little money back v. donating the items to Goodwill, etc. To wrap things up... I found the staff here to be polite and great to work with. I dropped in with no call ahead and the process was simple and easy. If you have sports equipment to get rid of maybe slide in and check them out... Doesn't cost you anything but time. Don't like the offer you can always say no and choose to go in another direction. If you are a parent looking to save a buck... Definitely stop in!

My kid finally decided to go for a high school career in softball. As a catcher, the starter kits…read morecan be exorbitant in cost, not to mention shoes, and the uniforms, etc. we got her a full set of used gear, including women's size 11 shoes, catchers mask, chest guard, shin guards, summer pants, batting gloves, and a sports bag all for under half the cost of what a new kit of Catcher gear would cost!! Can't say how happy I am with the shop. It was definitely full, but clean with great friendly service. We had a great experience!

Kinley's used to be my favorite place to buy golf equipment, I bought my last two sets of clubs…read morethere and the staff is usually very friendly, I was just in there to look for a set of golf clubs for my wife, four staff people were standing around , 2 of which were laughing at the computer and I ended up leaving because no one would even look at me or even talk to me until I was leaving.

Great golf shop. Every time I visit Des Moines I always make sure to head over and see the guys at…read moreKinley's. The selection is great , the customer service is excellent.

The team at EKGolf has transformed my ability to play and also how I feel after a round. I like to…read morecompare my results to using a table knife as a screwdriver. Yeah the knife can be used from time to time but if you've got a bunch of screws, you're better off with the right tool. Originally my capability was like the knife as screwdriver- specifically I had poor balance, reduced range of motion to be able to get into a good position, and lots of aches and pains after a round. Today I'm able to turn my body and make a reasonably good shot. There's little to zero pain and discomfort after a full day. The team has made the physical aspects of golf easier and I'm playing--and enjoying-- the game more. As an older golfer approaching 70 I'm a strong proponent of their program. It's been a real transformation!

I can't say enough good things about this place. If you are just wanting to hit balls, their…read moresimulator prices are the best around. If want to improve on your physical ability, Bo and Wyatt are extremely knowledgeable. The golf pro Jim is a veteran pro and doesn't feed you bs. I'm glad to have found this place. If you are passionate about improving your game, check it out.

The course had some unique holes which made it fun... The golfing experience was definitely fine…read more Unfortunately the experience in the clubhouse was not so great. Wings and a sandwich took over 1 hour and the lady behind the bar basically left us. It was not busy.... They must have just been having a bad day

A true gem of the area. Cozy fireplace area, awesome brick and wood finished bar. Did I mention the…read moretwo golf simulators on giant projectors!! The place is brand new and a great addition to the area. It is open to the public and the drink prices are extremely reasonable. The staff in general was awesome, extremely personable and willing to go the extra mile. If your in the area, you need to check this place out. Perfect for a date night or night out with the guys getting drunk.

Hands down one of the best golfing experiences in the Midwest. Well deserving if it's #1 course in…read moreIowa ranking. World class golf and a refined but comfortable clubhouse. Every hole is fantastic. Lightening fast and incredibly true greens. They offer lodging on the course too. Round up some friends, make the trip and enjoy a slice of golfing heaven

Great driving range. Reasonably priced and well maintained.read more

Right before noon on 10/6/24. Terrible customer service and even worse assistant manager. Remember…read moreyou have choices for shopping and I would exercise a different choice.

I used to be a fan. In fact, in one month recently, I bought almost $1K worth of products…read more Unfortunately, their customer service is awful. An employee helped me to the car with some heavy stuff. In loading my purchases into the trunk, she ripped out the wires to the backup camera. I said immediately to her, "Hey, you just broke my backup camera." She said a quick, "Sorry" and trotted back to the store at closing time. I called in to the management immediately upon getting home. The video apparently told the managers which employee it was. I had to return twice to have two separate managers look at it. I was told that I had to get two estimates for repair--a bit of a hassle, but I did it. Both estimates were hundreds of dollars. The managers offered me a $50 gift certificate. I turned it down. I am shocked that this company has such poor customer service. I will probably have to file in small claims court.