To the contrary of the previous review, I felt it was necessary to write a review about the excellent service I received from Joe Wagner at Wagner Garage Door. We have been a customer of Wagner for nearly 20 years and have probably needed service 5 or 6 times between our 2 homes and our daughters home. In every instance Joe Wagner has performed professionally and has been more than reasonably priced. Gone are the days of a $25 an hour plumber or garage door specialist! On our second repair by Wagner we decided to bid out the repair, just to compare with another well known garage door company. We needed a new "Board" located in the motor assembly. Wagner was about 10% less with a better warranty. We have never looked back and have always received the same outstanding level of service. Wagner saves us money but more importantly they give us peace of mind knowing our repairs are done properly. read more

I needed to write one to tell you how pleased I was with the spring replacement service a couple of weeks ago. Outstanding, next day service, and the Wagner Technician installed a new set of springs at a very reasonable price. We use our garage as basically the front door so it gets a lot of play and when the garage door does not work there is an issue! Apparently, 1 of the springs had broken so we were able to lift the door, prop it open with a ladder and get our cars out. But replacing springs can be a pretty dangerous operation. I sent a pic over to Wagner and the tech showed up with a set of heavy duty springs he said would outlast any of the OEM stuff. I watched so I could learn. This guy knew exactly what he was doing and took the extra 30 seconds to explain. We are very happy with the service from Wagner and would highly recommend read more

Joe and his staff are very friendly and offered me a great service. I called them late at night around 9PM after I discovered my garage door wouldn't open. I had to get to the store and get our 12 month old son milk and the store was not within walking distance. Joe Wagner came out within an hour and had to adjust our door rollers as it had came off track and jammed. The repair was inexpensive and the time to respond was noteworthy. I would highly recommend them to any person looking for garage door repair in the St Louis area. Very nice people to deal with, and I am shocked after reading some of the other reviews on here, as I do not think they are an accurate description of this company at all. read more

Not sure what's up with the poor reviews here, but here's my experience from June 2021: I discovered horrible water damage on the header spanning the length of my garage door. The whole piece of wood was basically dissolved to oblivion. I called Wagner Door and Joe was out to my place that same day and delivered to me an estimate + letting me know they could complete work that week! After signing the estimate, work did indeed commence on the days communicated. The crew was pleasant and worked fast. The final result is excellent work done and my garage is now completely sound structurally. I won't hesitate to call on Wagner Door again and neither should you. read more

We've had this company out twice to our home in the last 10 years, including yesterday in the 4 degree weather!! Our garage door got stuck, not open enough to get cars out, but open enough to let two critters in looking to escape. We called Wagner Garage Door in the morning, they were out around 3:00 pm and had the door unstuck by 3:20. Apparently 2 of the rollers had slipped from the track. Rollers replaced and track and chain lubed up and we are good to go. The price was very, very, very reasonable. Of course maybe that is because I do not work in 4 degree weather but they did and came to our rescue in less than a day. Thank you, Wagner. Super job! read more

We had the weirdest problem with our garage door closing...But only in the morning! Apparently in the summer the sun is at a specific angle that shines into the photo electric eye at the bottom of the garage door and it would not let the garage door close for about 1.5 hours but always when we were leaving for work. We called Wagner Garage Door on Wednesday and they were out to our home on Friday and they readjusted the photo eye and did a quick lube on all of rollers, springs, etc.. No hard sell and the pricing was very reasonable. read more

We had a spring break last week and it was very difficult to get the garage door open. Wagner came out on basically an emergency call and had us fixed up in less than 6 hrs. Reasonable price, fast service and there when we needed them. This seems to be a family owned business with 3 or 4 techs. For me, better to shop locally and get that level of service and attention to detail. And Joe is extremely friendly. read more

Wagner installed a garage opener for us and did a great job. I called back a week later because I wanted to add another remote to our opener for my child and they were able to walk me over the phone how to do it. It was super easy and saved me money. Great company will recommend to my friends and family. read more

Nice guys. Reasonable price. We had an electronic board go out on our Liftmaster opener, about 15 years old. They knew exactly what it was. The board was replaced next day, took about an hour. They even had a spare battery for my transmitter. Thanks Wagner. read more

I called around for new springs and Wagner Door Company was the only one who had my spring instock. Justin did a fabulous job. Fast and respectful. read more

Called Wagner Door on a Sunday afternoon and they were able to fix my broken spring within an hour. Prices were the same as other repair services read more

I called and in 1 hour i had someone here at my house. Josh did an amazing job. I will be using Wagner Door again.