So many glowing reviews here on Yelp. THIS ONE IS A CAUTION. I scheduled an appt. with this…read moregroomer because of the reviews. No time in a cage sounded good to me, and I made contact through Yelp's site. We arrived on time and learned that the groomer had contacted our vet to get proof of a Rabies vaccination. This felt a little intrusive because I told the groomer that I would happily provide proof. No big deal, so I let it go. We arrived with a photo of my dog's breed (Cavapoo) written requests/instructions on what I hoped for, and notations on the photo. "Not too short please; left about 3/4 of an inch. Please keep her muzzle full and round. DO NOT CUT OFF HER EYELASHES." "That's too short! You'll be back in 4 weeks, and that is not a photo of a your dog's breed." The groomer said. It absolutely was a photo of my dog's breed, but it wasn't worth pressing. We were told that we would receive a call "half an hour before she is ready." We shopped and killed time. Two hours passed and concerned, we called to see if we could retrieve our pup. "She is not ready yet. She is giving me a hard time trimming around her face. We'll call you when ready; about a half hour." The thought of my little girl being on the table over two hours was concerning. We tried to do some more shopping but were too worried. We called after more time had passed. "Another 25 minutes! We'll call you." We drove over and knocked on the locked door. It was partially opened and we were told "Another 25 minutes!" We waited another 20 minutes. "That's enough!" my husband said. "Let's get our dog." We knocked on the locked door and when it was again only cracked open, we made our way in. We paid with a tip. The GROOMER DID A BEAUTIFUL JOB ON OUR DOG'S BODY, but HER LITTLE FACE WAS RUINED! Her eyelashes were gone! Her muzzle was shaved from her eyes to the tip of her nose and was shaved so close that she had razor burn. Her chin was trimmed flat. Her head was shaved so it looked like she had a Neanderthal bulge. It will grow out, but I am heartsick that I put my puppy through hours of grooming, and angry that her beautiful little face was so horribly altered. THIS GROOMER TALKS AT YOU AND DOES NOT LISTEN OR TAKE INTO ACCOUNT YOUR WISHES! It's been two weeks since this occurred. I wanted to wait 'till I wouldn't be writing this in anger, but BEWARE!

I adopted a small old stray dog from a shelter in Sacramento. The poor dog was very dirty, smelly,…read moreand had matted hair. I called Cheroane the same day and she made me an appointment for first thing the next morning. Not only did she do a great job grooming this somewhat unruly and aggressive dog, but she discovered a paw injury the shelter had overlooked and also made me aware of possible dental issues based on the dog's behavior. The dog also had dry skin and hair loss issues so she gave me some really helpful tips/info on that too. I'm so appreciative of her help and will definitely be taking my "new" old dog back to her.

Kim is great! Her pricing is affordable. My dogs love and get excited when I tell them we are going…read moreto see Ms.Kim. Our previous dog groomer didn't get their tales wagging. My dogs and I give it a tail wagging 5 stars

Kim is great with our Yorkie. Gives a good cut, and is very…read morereasonable. I suppose that's why she's so busy!

Best ever. I can trust that my animals are treated with love, kindness and respect. I have used…read moreSusan Davis Pet Care for the last three years. She's always kind and compassionate and very loving towards the animals. My dogs love her to death and they come to her every 6 to 8 weeks. She is always an impeccable job and I would recommend her to anyone with animals never have to worry about their care.

Phillip and Susan were very nice and got me in quickly for my SHEPSKY. Did a great job with Sammy…read more Full bath and cut. What a difference!! Definitely worth it. Good communication and got me in earlier due to a cancellation. Thanks

They were good with my dogs and they did an excellent job grooming them! I need to make another…read moreappointment with them soon!

I absolutely love bringing my dog to Pampered Puppy! They are incredibly patient, gentle, and…read moreskilled--everything you want in someone caring for your pet. My dog always comes back looking adorable, smelling fresh and fluffy. I really like the way they trim his nails. Also he is allergic to regular shampoo so they use a non allergenic shampoo for him. They clearly love what they do, and it creates such a positive experience for both of us.. In fact my daughter and neighbor bring their dogs to Pampered Puppy now too. Highly recommend to any pet parent looking for a trustworthy, talented, and loving groomer!

Did a realy good job on my grandmas poodle. It moble so its great that the dog doesnt stay all day…read moreat the groomers.

Excellent !!! Cheryl was amazing with my Maltese and Beagle. She was kind and patient and very…read moreloving. I highly recommend her.

I brought my dog in and Eric called me not even 10 minutes after I had dropped my dog off and said…read moremy dog tried to bite him. Lol my dog has never tried to bite anyone ever. Also I took paperwork that rabbies shot has always been done. Very, very unprofessional. You mean there was NO ONE else to groom my dog beings that I waited a month? Again very unprofessional. Eric unprofessional

Melissa is amazing! I have a toy poodle that was not a fan of baths. It was so hard to groom him…read moreand I was worried about taking him somewhere because of his anxiety. Melissa is so sweet and patient. She has worked with him and now he knows "brush, brush" and runs to me now to let me comb him. She does a great job with his lamb cut and he always looks adorable.

Ashley loves animals and is so knowledgeable, really care about my dogs. Also, very reasonable.read more

Ashley is amazing! She is extremely thorough and has so much experience and expertise. I highly…read morerecommend her for anyone looking for a new groomer.

We had just moved and weee looking for a groomer and fast! They were kind, made an extra effort to…read morefit us in and our pup (who is very shy and adverse to change) loves them. He looked fantastic and had a great experience. We will be back!

We have been using Sierra Hills regularly for a few years now and I truly appreciate the efforts…read moreDanielle goes to. We have a Pomeranian whose fur is prone to matting due to its thickness (similar with a lot of thick, long haired dogs) and she is always accommodating with recommendations on the best cut method for him; she has never done something that an owner does not ok first. Buster absolutely loves going to the groomer (he can be a bit much in terms of grumpiness, but he truly enjoys getting to play with the other dogs). Danielle will also point out any ailments your dog may have when she recognizes them. During an ear cleaning, she brought to our attention that Buster more than likely had an ear infection which we didn't know about since he wasn't shaking his head or anything. This prompted us to take him to the vet where they confirmed he did, in fact, have an ear infection; without Danielle bringing it to our attention we would not have known!

She is great, very friendly and quick, did a great job, plus great pricing! I highly recommend!read more

From the owner: Cat grooming and boarding. By appointment only. Call or text 530 306 9733.read more