We left Cornerstone when Dr. Fallon retired to seek out other veterinary practices. We were less…read morethan satisfied with what we found in the area, i.e. very expensive, communication issues - just to name a few. So, we returned to Cornerstone and were very happy with the services for our aging yellow lab. During the exam, Dr. Greene was personable, patient, well skilled and knowledgable, explained and then summarized. The front desk personnel also very helpful. We left feeling truly happy with Cornerstone, once again. Thank you Dr. Greene.

After using them as a family vet for years, I called for a wellness check for my cat before…read moretraveling and was told they couldn't see me, and that I would have to reestablish myself as a patient because for some reason they sent the paperwork for my cats to another vet and I guess that meant I had moved to another vet (I had done no such thing, and they did not listen to me about this). In addition, I have been there with family members to go thru the hard process of putting a sick animal down and the staff there is pretty cold, rude and just not the sort of atmosphere you want to have to do that in. Honestly, I found it rather traumatizing, but I continued to go because I had no other choice. I highly do not recommend this veterarian. Over the years they have had different people, and not many of them have been nice, let alone personable. If you love your pets, take them anywhere else.

always premium care for my kitties. highly recommend!! It's like they are coparenting my animals…read more They are totally invested in their well being

We are so glad that we found ORVH to take care of our kitties! We first met them in February of…read morethis year when our 10 year old cat, Jamie, suddenly took seriously ill. Dr. Klemmer and the entire staff worked tirelessly to try and figure out what was going on but unfortunately it was soon determined that he had a mass in his abdomen. The next day we had to make the hard decision to say goodbye. The following month we took our other 11 year old cat, Alex, in for his annual exam with Dr. Klemmer. We explained that we were concerned because he had been vomiting and losing weight lately and she immediately recommended running a senior blood panel on him because the one he'd had in 2022 showed that his thyroid had been borderline overactive - which our previous vet had never told us about. Sure enough, he now has full blown hyperthyroidism. We immediately started on a medication for his thyroid and a prescription kibble for sensitive stomachs and he is back to his usual energetic self and is now at a healthy weight with a glossy coat. Last month we discovered a small lump on his right front leg which we had the surgeons at ORVH remove last week. He is doing very well, and although it did turn out to be a soft tissue sarcoma and may come back down the road we are very confident that with the wonderful doctors and staff like Carl at ORVH he will live to be a sweet old kitty. The best part is that we are now looking forward to bringing a new (adopted) kitty to them in the next few months. Thank you ORVH for everything!!!

Great Bay Animal Hospital came highly recommended for our boy, but our experience was less than…read morestellar. Our dog needed a dental cleaning, and it was completed, but for a significantly higher cost than quoted and we had to return for additional extractions not long after. Same issue. The bill was astronomical. Biopsies were taken from the same area on both visits, but we never received results for the second biopsy, and when I called multiple times I was told someone would call me back, which they never did, which leads me to think the specimen was either lost or never taken. I also received a call while my dog was in surgery asking if we wanted to remove healthy teeth. It should be noted here that the price increased per tooth. The most egregious error was, despite a thorough exam before surgery, the fact that our dog was in early stage kidney failure was completely missed. We lost precious early intervention time and unfortunately we lost him three weeks ago. They claimed he had Addisons disease, but there was never any follow up or a treatment plan aside from the vet telling me "These dogs are hungry as hell". All in all, I regret bringing our lovely boy here, and we will absolutely not be returning with any future pets.

My cats have been patients at Great Bay since I adopted them in 2014. They always recieve the best…read morecare and attention. All the staff and doctors have been especially sweet and kind with our cats (who are never happy/anxious to be there). My most recent visit, I was show into an exam room very quickly although arriving early. As always, my cat recieved the best of care. Highly recommend this team to anyone looking for a vet.

worst experience we EVER had at the vet. screamed at our dog and ever since, she's terrified of the…read morevet. do not go here.

We have been going to Arbor Vets for about 20 years, but we will never go there again. Since Dr…read more Williams left the practice has gone straight down hill. We stayed with them for a while, but we have come to realize are incompetent and in business to make as much as they can from loving Pet owners. We took our Dog there when she was a little under the weather just to have her checked out. They loaded us up with some very expensive meds. We gave them to her and she got much worst to the point that we thought she was going to die. We bought her back to Arbor and they gave us more Meds for her. They just made things worst. We then took her off the Meds completely and she returned to good heath. This whole affair, X-rays, lab test etc. cost almost $1000 and nearly killed our beautiful Dog. Find another Vet!!

I could go on and on here. Spent $450 to get a needle aspirate to see if my dog had mass cell…read more(overall $715 for his yearly checkup) I get the call that the prognosis did not come back clear enough. Thinking theyd ask me to come back to do it again, they wanted another $450! On top of it all the phone 'drops' after talking to the vet about the outrageous price. I call another vet that my family uses for their dog... $58 for a needle aspirate. If you have money to blow, go here.

Our boy was very sick; they took excellent care of him. EVERYONE here is friendly, accommodating,…read moreand knowledgeable. I don't care that others might be less; when it comes to our animals, a good Doctor's is a must.

I just moved to the Portsmouth NH area and did not know of a vet in the area. My old cat, Sammie,…read morewas getting more thin and going downhill fast. I took Sammie to the Port City Veterinary Referral Hospital at almost 9:00pm at night. The staff were kind and helpful. They checked in with me for every step of the exam and procedures. Ultimately, it was decided that Sammie's quality of life would not be good, so the ultimate decision had to be made. The Staff were so understanding and helpful during the process. Even though the result was not what I wanted, I felt that the Staff were professional, caring, and helpful through out the whole experience. I appreciate the Port City Veterinary Referral Hospital and recommend them to any pet owner. (Hopefully with better results in most cases.)

Great experience. We brought our pup in at 4:30am and were seen immediately. Every team member was…read morecompassionate and friendly to talk to. We got an immediate resolution for our pup, and were informed about the estimated cost before proceeding with assistance.

I have been a client with Northwood Vet for nearly 30 years, since Dr Mahoney was in the little…read moreblue house. She was incredible and the service was impeccable, personal and so much consideration and love was shown to my furbabies (bunnies, cats, dogs). Dr Mahoney cared for and helped us make final arrangements for 5 of our beloved animals that had all lived long healthy lives. We were disappointed upon her retirement, however, as fate would have it when our last lab needed help crossing the rainbow bridge Dr Mahoney happened to be covering for vacations...I think my Bailey needed her comfort and compassion. As new ownership has taken over we were initially satisfied with the attention and care of our pets. However, there have been mistakes which we took in stride, canceled last minute appointments, which we understand, things come up, but recently we were treated with such unprofessionalism over ordering our heart worm medicine online that we have decided to change practices. Customer service is everything and when the face and voice of your business does not have it, its very unfortunate.

I have been taking my furbabies to NVH for about 20 yearly between this location and their…read moreprevious location. I've been happy with Drs. Davis, Treat and Mahoney. They all have true compassion for what they do on a daily basis. I've brought 8 furbabies there spanning their full life. First shots to euthanasia. Large breed dogs and domestic cats. They handled my emergencies/ surgeries as needed. Over the past 18 months +/- during this pandemic it has been rough on everyone and every industry that I know of. I even found myself second guessing not being able to physically see the hands on. It has been hard. But they are SO GOOD. They are there when you truly need them with the correct answers, the most compassionate nature, time and tissues if needed. I'm very appreciative of their abilities and compassion.