Great company, great technicians. We have been using them for years and have had nothing but…read moreexcellent service!

I had a rental house that tenants brought in and left a huge amount of roaches. Bugman pest control…read morekilled every roach and we never had a problem since.

Fast efficient knowledgeable representative came and did a amazing job. This was my first time…read moredealing with them, but it was a good experience.

Sean from Thrive was friendly and knowledgeable. He did everything I had asked for (spiders, slugs,…read morecrickets, palmetto bugs) and explained to me what he was using and where. He made good suggestions when needed. Extremely thorough: even used worm bait for mole removal which was included in the price. I'm very happy with Sean and Thrive.

We recently moved to Edmond and discovered unwanted pests in the house we are renting. I googled…read morelocal exterminators and found Arrow. They were able to send an inspector (Jeremy) that same day, who was able to tell me my options and even equip me with tips on what to do in the meantime. I was absolutely blown away by the service I received from everyone that I talked to, from Jeremy to the woman in the office (Nadine?) The entire team was professional, helpful, comforting, and informative. I would highly recommend Arrow Exterminator to anyone who finds themselves in need of pest control. Hopefully we won't need them any time soon, but in the case that we ever need such services again, Arrow will definitely have our business because of the stellar experience we've already had with them.

I want to start off by saying I would rather not post anything negatively if I could, but this…read morerecent experience was so unprofessional. I would give zero stars if possible which I rarely give negative ratings. My experience with their front desk was terrible and toxic. I called to inquire about what specific treatments were done on a property I just bought from a friend. I had just hung up from a phone conversation with my friend who told me that he did not know what treatment was done on the house but that Arrow would know. When I called, the lady who answered was focused more on the issue of renewal vs creating a new contract than on answering my question about previous specific treatments. When I asked her again about previous treatments, she told me it was "general pest control" that was last done, but could not explain to me what that entailed or what had really been done. She told me she would transfer me to someone else. The new supervisor lady I got on the line began to talk over me every time I began to gently ask the question about what specific previous treatments were done on the house. She kept talking about the importance of setting up a new account and that I was not allowed to renew services that my friend had for the last few years. I did not ask her that question or for that information. She was more focused on money than what I was trying to hire this company to do...which was to deal with a mouse problem. I tried to redirect the conversation and explained to her that I tried to ask the lady earlier about "general pest control" and was wanting to get specifics. Then I was told I would be transferred. The older lady then blatantly mocked me on the phone, spitefully laughed, and told me "You weren't 'TRANSFERRED' to me. I'm sitting right next to her'" (referring to the earlier lady I spoke to). I ignored this behavior and then repeatedly asked about the specific treatments used and she rebuffed each question and refused to answer. Being a pest control company, I wanted to know if services covered mice specifically and what they would do...which I never even got an answer for. It could be as vague as...."we set out mouse traps/ bait"...for example. I did not mind, but I needed to know what services were covered in what I'd eventually be paying good money for. I did not even ask them for a quote because I knew someone needed to look first. This was a general inquiry, which couldn't even be answered by them. She then told me to call my friend to ask about the treatments on the house even though I told her repeatedly that my friend did not know. In their google response to another customer complaint below, they literally stated what treatments were done in the public retort. Yet, they refused to tell me privately over the phone about previous treatments on the property that I own? Companies keep records of what services were done. They even had their computer pulled up to view this information that the first lady had told me about. When it became apparent the supervisor lady was trying her best not to be helpful and mocking me repeatedly on the phone, I hung up. From previous google review of the company, it seems like they used to be a good extermination company but were bought out recently. After experiencing their customer service and how focused they were on the money they'd charge me versus actually trying to help me come up with a treatment plan with exterminating mice...I'd say this is a waste of money. Just like hiring employees for a job, I'd rather hire the person that can tell me what they'd do to perform and meet the goal rather than the person holding out their hand demanding a paycheck before their first day of work! This gives you a glimpse of what you would be dealing with in the future when using them or should any issues arise with their service. Here is a link from the BBB detailing their customer service within the last year or so. Aligns with my experience with them: https://www.bbb.org/us/ok/broken-arrow/profile/pest-control/arrow-exterminators-inc-1025-18183722/complaints

amazing service, fast response, and great price. I would recommend big red Septic to anyone.read more

I wouldn't trust any other pest control company with my home. Honest, reliable and everyone is…read morefriendly!

The employee who came out today was rude and disrespectful to me. I told him that the spray he was…read moreapplying was not killing all of the cockroaches and he went off on me, saying that he was licensed by the state and he knew all about how to deal with pests. He said more than once, "I'm trying to educate you and you're not listening." I was shocked by his unprofessional behavior. He also told me that I should not expect *all* the roaches to be killed; he was just trying to keep them under control. That's why it's called pest "control." Yes, he really said that to me. Do not use this company.

Came out same day and addressed all my concerns with an ant infestation. Good value and honest,…read moreinsightful. Have recommended to others and will use again.

Nice people, great with answering questions and great at helping they did it fast and easy! Very…read moregreat service

Highly recommend amigos bail bonds they were able to work with me I truly appreciate itread more

Great service. Punctual,professional, honest and with extensive knowledge. Highly recommended.read more

Mr Rowland did a wonderful job at tuning our piano. He was professional from the moment he came to…read morethe door to the moment he left. His work is excellent, his pricing on the low side but his work was above and beyond what I expected. I am so pleased and will continue to entrust my piano tuning to him as well as share his name with others. Thank you Bill Rowland-