Let me preface this by saying I haven't actually used Blue Lightning YET, but I plan to…read more
We've been diligently pumping our septic system every 2 years since we moved into this house 6 years ago. It was time again, and I wanted to try someone new since I wasn't really excited about using my old service.
I called a local place and booked an appointment which turned out to be a disaster. Their techs didn't really seem to know what they were doing, their truck was undersized and they told me I was looking at nearly $900 to pump my main and aerobic tanks. I apologized for their wasting their time, but there was no way I was paying that.
After looking on Yelp! I discovered Troy and Blue Lightning. After calling and talking at length with Troy about my setup, he dropped by and took a look in person. Troy did what I felt was a pretty thorough examination of my tanks, the sediment buildup and equipment and even the sprinkler heads and control unit, and told me I didn't need my tanks pumped at all. In fact, in his opinion, the tanks were in tip top shape. He did caution me that the aerobic tank would need some attention in 3-4 months, and I assured him I will be contacting him for that.
He didn't even charge me for the visit.
After talking with Troy, I realize the racket that most septic companies are running. An uninformed homeowner (which was me before Troy schooled me) makes the call because they've been told "pump it every xx months". The septic company is more than happy to take your money and pump out your tank, whether it needs it or not.
In the case of the other company I contacted, I waited for weeks because their truck was getting repaired, and when they showed up, I was told they would have to make 2 dumps to get both tanks, effectively charging me for two clean outs.
Troy is a fresh breath of honesty that I highly recommend contacting when you have a septic issue.
