EXCELLENT. Kevin and Karen were wonderful to work with. They were great communicating on the…read morephone, they showed up when they said they would, fixed exactly what was needed, and were upfront ahead of time about the cost. Honest, reliable, quick and incredibly helpful and knowledgable. 10/10 would recommend!!!

Answered call promptly and showed up on time. Quickly diagnosed issue and instead of replacing part…read morewhich would have probably been half as much as new washer just recommended buying new. I appreciate the honesty and level of service. If I need anything else repaired I'll definitely reach out to this husband and wife team!

A wonderful experience. Family owned business for decades. Old fashioned honesty, reasonable…read morepricing, and a superb installation of a new dishwasher. They delivered when I requested and did a superior install compared to my previous dishwasher's installation. I cannot recommend them highly enough.

We just bought a refrigerator at Lowers. The family has been doing the for a long time and they…read morewere wonderful. The price was great and One of the owners actually delivered the fridge.

The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

Great service. I put in a request on a Sunday night and he came next day to service my…read morerefrigerator. Based on this experience, I asked him if he could come dor dryer. He came another day on time and fixed it. I am glad I came across him and will keep asking him for any appliance issues.

They are wonderful and helpful and respond to all my needs related to appliances. They tell you…read morewhat to try before you call a repair person!!! .

This past summer our dishwasher died. Rozman Bros was able to deliver and install a replacement in…read morejust a few days. Earlier this week our fridge died, and unfortunately we purchased a model from a big-box retailer. That retailer's installation did not go well, so we returned it and went to Rozman Bros. Not only did they have exactly what we wanted in stock, but they were able to rush a delivery out to us. They even helped us move our "new old" (to be returned) fridge out of the way until it got picked up! I also love that unlike virtually every other store, Rozman Bros does not make you sign a 5-page contract just to purchase something. They don't try to upsell you or demand that you buy their extended warranty. That alone is worth the few extra minutes' drive! I was also happy to see Rozman Bros using their own employees to handle delivery and installation. Most big box retailers outsource that to some random third party company, which adds a lot of finger-pointing if things go wrong. Since Rozman Bros uses their own employees, they're fully accountable from top to bottom.

We had to call this company to fix our dishwasher. They were able to schedule us next day, the…read morewoman on the phone was very kind. The gentleman that came out to fix it was nice as well. Unfortunately, I had to give them two stars, because they price gouged us tremendously. $285 (gave us a $20 discount to be $265) to replace one part. The part itself cost only $15-$20, and it took him 5 minutes to diagnose the problem and replace the part. We could have bought a whole new dishwasher at that point. Unfortunately, we did not know how much the part cost until we looked it up afterwards, or else we wouldn't have agreed. I am irritated on their taking advantage of us not knowing dishwashers very well, and this is why I have such a hard time trusting these companies. Based on the original price, they charged us $265 just for labor for 5 minutes of work. Never again.

Very professional and quickly solved our problem. Very fair price wise. Will use them againread more

I appreciated that they fixed the problem and did it quickly. They arrived when they said they…read morewould. I was a bit shocked that a 30 minute visit with no parts cost $175. They ran a hair dryer and put a plug back in.

Can't even begin to describe how disappointed I am with Harris TV and Appliance. Customer service…read moreis cold and non-existent. I have just purchased my last major appliance from them. Beware if you have an older home is all I am going to say. They won't be very helpful.

Misleading advertising. Their website states they service the appliances you buy from them- untrue…read more I was directed to use a company called mobile appliance service. Horrible experience. They do not use genuine ge parts, charged me 4x the price for a non ge part, $125 vs $36 on the ge website, did not install the part properly, had to send someone out again and broke a part that wasn't broken and now have more plastic parts falling into the tub of my washing machine, not to mention scratches on the washer from his tool belt. Stay away from both businesses.

I had an hour and a half to shop for 3 appliances. I didn't know exactly what I wanted, but I had…read moremeasurements and knew what I didn't want. Grace was succinct and efficient in helping me. She was patient with my questions and in dealing with a delivery/installation date. In less than an hour I was happily out the door. I stopped in at a later date and, again, Grace was patient and extremely helpful in addressing my questions. I've dealt with a variety of small businesses, as well as "big box stores" over the years. I'm very happy that I chose Mumma's for this recent purchase.

5:47 AA & Q k&a appliance review:…read moreJeff McCoy J 大 Local Guide * 21 reviews * 19 photos just now New I purchased a new induction range. I was told everything was tested and working before it was put on the floor. Got it home and immediately had an error code. I have to go through the manufacture to get it fixed. I saved $200 over buying brand new at Lowe's. If you use your Lowe's card to purchase an appliance and anything is wrong they will replace it right away with a new one. The tiny bit of savings from K&A is NOT worth the risk.

Paid in full for fridge on June 28. Received Whirlpool side by side on July 3, by July 5 it was…read morefailing to hold temp at safe level. Replacement, same thing., exactly. Warranty with whirlpool but while waiting K & A did nothing. Except offer loaner for 4 day They sell scratch & dent AS IS. DID not imagine that included not working. Here we are 2 older folks living with cooler since July 5. If & when whirlpool decides to replace it will be none too soon. K & A is apparently done with us but I check in daily just to see if they have had a change of heart. We would welcome back the loaner.

I would give zero stars if I could!!…read more Do not buy appliances from here! They have the absolute worst service! Every appliance I've bought from them I've had problems. My ice machine in my refrigerator hasn't worked in years. They came to fix it 3 times and it still doesn't work. My oven was beeping randomly they came over 3 times to fix it. Mind you I had to pay for them to "service" my appliances and no issues were ever resolved. Fast forward to yesterday they came to service my washing machine that has brown flakes in it mysteriously. The "service" guy was here for 15 minutes charged me $196 to tell me to buy some washing machine cleaner on Amazon and if that doesn't work to call back. Well I've used this cleaner 3 times and it's still not fixed. My husband called the service manager and he's wiping his hands clean of our issues. Whatever you do - DO NOT buy your appliances from here. Terrible customer service.

Stopped on March 6th ready to buy a new GE Washer and dryer. Trying to buy local and avoid big box…read morestores. Sales person was nice and did try and search in their warehouse for what we were looking for. However, she pretty much said immediately no delivery slots available until March 30th even if they had what we were looking for. Really? Unless it's a new build house, most people need a replacement new washer, dryer, fridge, etc. delivered faster than over 3 weeks at the earliest. Left there frustrated and went to Smith's in Carlisle on Sat morning, they actually had the washer and dryer on the floor, and can deliver on Friday, less than a week. They seemed to have a much better selection in stock and available for immediate sale. And delivery within a week. Clearly a lost sale opportunity for Brubakers, would recommend they hire another delivery crew so they can deliver earlier than 3 weeks out, totally bad business model and not caring about customers needs. Not stepping foot in there ever again.

Bought a 4 piece bedroom set from Bob's and paid for the white glove delivery. In the meantime, we…read morehad a king size mattress delivered the day before the furniture arrived. We moved all the old furniture out of the room except the new mattress, which we left on the floor, sitting on the new plastic it was wrapped in. Upon arrival I asked the delivery crew if they needed me to move the mattress or lean it against one of the walls of the room so it would be out of the way. He said not to bother, they'd handle it. I waited downstairs with my wife as they put our furniture together. An hour later they asked me to come up and inspect. We noticed the mattress wasn't in the room and assumed they had moved it. After inspecting we went back downstairs to wait. One of the men approached us and asked us to sign for the job because they were done. We asked about our mattress to which he replied there wasn't one to be delivered. We explained we weren't having one delivered, that it was already here. Where was our brand new mattress? They just looked at us blankly. We explained again, and suddenly a light turned on for one of the men. He suddenly began profusely apologizing. Turns out they took it to the curb in the rain and were going to throw it out. Upon reviewing our security cam footage we could see they took our brand new mattress to their truck where they leaned it against it, one side on the road for 30 min. When they brought it back inside it was covered in dirt, soaked in rain and the new fabric was roughed up. Called Bob's and got a customer service person. Hard to understand them but they were helpful. We've been told it can take up to 72 business hours for someone to return our call and review our claim. We will never do business with this store again. Beware! Avoid their delivery service.

I moved to this area from CT where Bobs is headquartered. They are ubiquitous there. And they are…read morewell known as a seller of very low quality furniture that doesn't last anywhere near as long as it should (think IKEA but cheaper. The sort of stuff you might put in a guest room to never really get used but it looks okay.) I was looking for some cheapo furniture so I went in and was blown away at how expensive they had gotten, either over time or in the transfer from CT to here. When I asked the salesman (who was too overbearing in the way of fully commission-based sales people in stores that don't value their customers or employees) why the furniture was so expensive if it was a discount furniture store as the store is called and as they had traditionally been he told me they weren't a discount store; they were a regular full-priced furniture store. So I'm here to tell you that if you're going to pay full price for furniture, please trust me: this isn't the company to trust. you'll save money and have longer lasting furniture even from a bottom of the barrel place like IKEA, and that isn't saying much.