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    W S Enterprises

    3.0 (4 reviews)

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    5 months ago

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    Us Appliance Services

    Us Appliance Services

    5.0(14 reviews)
    6.2 mi

    The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

    Great service. I put in a request on a Sunday night and he came next day to service my…read morerefrigerator. Based on this experience, I asked him if he could come dor dryer. He came another day on time and fixed it. I am glad I came across him and will keep asking him for any appliance issues.

    LH Brubaker Appliances & Water Treatment

    LH Brubaker Appliances & Water Treatment

    2.1(14 reviews)
    7.4 mi
    $$$

    I would give zero stars if I could!!…read more Do not buy appliances from here! They have the absolute worst service! Every appliance I've bought from them I've had problems. My ice machine in my refrigerator hasn't worked in years. They came to fix it 3 times and it still doesn't work. My oven was beeping randomly they came over 3 times to fix it. Mind you I had to pay for them to "service" my appliances and no issues were ever resolved. Fast forward to yesterday they came to service my washing machine that has brown flakes in it mysteriously. The "service" guy was here for 15 minutes charged me $196 to tell me to buy some washing machine cleaner on Amazon and if that doesn't work to call back. Well I've used this cleaner 3 times and it's still not fixed. My husband called the service manager and he's wiping his hands clean of our issues. Whatever you do - DO NOT buy your appliances from here. Terrible customer service.

    Stopped on March 6th ready to buy a new GE Washer and dryer. Trying to buy local and avoid big box…read morestores. Sales person was nice and did try and search in their warehouse for what we were looking for. However, she pretty much said immediately no delivery slots available until March 30th even if they had what we were looking for. Really? Unless it's a new build house, most people need a replacement new washer, dryer, fridge, etc. delivered faster than over 3 weeks at the earliest. Left there frustrated and went to Smith's in Carlisle on Sat morning, they actually had the washer and dryer on the floor, and can deliver on Friday, less than a week. They seemed to have a much better selection in stock and available for immediate sale. And delivery within a week. Clearly a lost sale opportunity for Brubakers, would recommend they hire another delivery crew so they can deliver earlier than 3 weeks out, totally bad business model and not caring about customers needs. Not stepping foot in there ever again.

    Photos
    LH Brubaker Appliances & Water Treatment - Brown flakes in washing machine.

    Brown flakes in washing machine.

    LH Brubaker Appliances & Water Treatment - Hestan Grills

    Hestan Grills

    LH Brubaker Appliances & Water Treatment

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.8(66 reviews)
    4.9 mi
    $
    Offers payment plans
    Established in 1991

    Bought a 4 piece bedroom set from Bob's and paid for the white glove delivery. In the meantime, we…read morehad a king size mattress delivered the day before the furniture arrived. We moved all the old furniture out of the room except the new mattress, which we left on the floor, sitting on the new plastic it was wrapped in. Upon arrival I asked the delivery crew if they needed me to move the mattress or lean it against one of the walls of the room so it would be out of the way. He said not to bother, they'd handle it. I waited downstairs with my wife as they put our furniture together. An hour later they asked me to come up and inspect. We noticed the mattress wasn't in the room and assumed they had moved it. After inspecting we went back downstairs to wait. One of the men approached us and asked us to sign for the job because they were done. We asked about our mattress to which he replied there wasn't one to be delivered. We explained we weren't having one delivered, that it was already here. Where was our brand new mattress? They just looked at us blankly. We explained again, and suddenly a light turned on for one of the men. He suddenly began profusely apologizing. Turns out they took it to the curb in the rain and were going to throw it out. Upon reviewing our security cam footage we could see they took our brand new mattress to their truck where they leaned it against it, one side on the road for 30 min. When they brought it back inside it was covered in dirt, soaked in rain and the new fabric was roughed up. Called Bob's and got a customer service person. Hard to understand them but they were helpful. We've been told it can take up to 72 business hours for someone to return our call and review our claim. We will never do business with this store again. Beware! Avoid their delivery service.

    I moved to this area from CT where Bobs is headquartered. They are ubiquitous there. And they are…read morewell known as a seller of very low quality furniture that doesn't last anywhere near as long as it should (think IKEA but cheaper. The sort of stuff you might put in a guest room to never really get used but it looks okay.) I was looking for some cheapo furniture so I went in and was blown away at how expensive they had gotten, either over time or in the transfer from CT to here. When I asked the salesman (who was too overbearing in the way of fully commission-based sales people in stores that don't value their customers or employees) why the furniture was so expensive if it was a discount furniture store as the store is called and as they had traditionally been he told me they weren't a discount store; they were a regular full-priced furniture store. So I'm here to tell you that if you're going to pay full price for furniture, please trust me: this isn't the company to trust. you'll save money and have longer lasting furniture even from a bottom of the barrel place like IKEA, and that isn't saying much.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    W S Enterprises - appliances - Updated May 2026

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