Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

Told me to change the hot water system when it was a maintenance issue. Then baited and switched…read moreto an inferior brand when name brand was specifically asked. Of course in the process of the repair, I learned the heater wasn't broken, just have to flush it on a regular basis.

Greetings DMV!!! They are very professional and show you everything they do. I will use them…read moreagain!!!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Honest, fast, and they kept helping even after there was nothing in it for them…read more We came to Service Force for a second opinion after another company diagnosed a pipe break and quoted us a very expensive repair. That diagnosis was wrong. Hendrik, a Master Plumber and co-owner/field manager, came out first -- honest, clearly experienced, and knowledgeable from the first conversation. He gave us a fair quote and was flexible with us throughout, never pushing or pressuring. The next day, technician Tyler found the actual problem almost immediately: a blockage 10 feet further down the WSSC-maintained line than the other company ever assessed. Both Hendrik and Tyler jumped on reporting it to WSSC right away and called it correctly as an emergency -- WSSC had a crew on site within about 2 hours, faster than we expected, and their independent findings matched Tyler's exactly. The part that really won us over: once it was clear this was WSSC's responsibility -- no paid job for Service Force -- Hendrik and Tyler didn't disappear. They kept helping until it was actually fixed, with zero financial stake left in the outcome. Tyler had every chance to push more paid testing first. He chose honesty instead. True integrity, respect for our home, fair pricing, and top-tier expertise from ownership down to the field crew. Service Force Plumbing has earned our trust and all of our future business.

I called SFP on Friday 26 June 2026 with a non emergency to address a toilet tank that sometimes…read moredid not fill with water. Kamron came the same day and fixed the toilet tank. He had all the parts needed on the truck. He also showed me the two outdoor water shut off valves and when he left, water was flowing from the spigots. I can now water my newly planted bushes.

Our clogged pipe caused a small flooding on Saturday night and the service arrived as early as…read more7:30am on Sunday, and everything was fixed really fast. Super happy about how the problem got resolved.

Zivko is my go to with all things plumbing. Responds fast, explains the process, and only repairs…read morewhat is neccesary. Have worked with him both in my own home and a rental and only use someone else if he is not available. Pricing is appropiate as well.

I can't thank James enough for coming out on short notice and taking care of a clog in my kitchen…read moresink. He was super responsive and flexible in scheduling. Once here, he assessed and addressed the issue quickly. Finally, the pricing is reasonable, a rarity in the plumbing industry.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Great communication, accurate quote, quick scheduling, on time, and cleaned up! Great experience…read morefrom start to finish. Very patient answered all questions especially from wife. Courteous and respectful to property. Able to replace water heater next day. Professional and will use again. Price very reasonable.

Courteous and helpful, with competitive, fair, and transparent pricing for quality work on my…read moretankless hot water heater. They guided me in the equipment selection and considered my needs without upselling. They were registered with my utility, allowing me to benefit from several incentives for home improvement.

Absolute lifesavers! Incredible customer service from start to finish…read more I cannot recommend FH Furr highly enough! Their customer service, positive attitude, and overall process are incredibly tight and professional. They went completely above and beyond for my family during a stressful week. Here is exactly why they earn a 5-star review: --Lightning-Fast Emergency Response: On the Friday evening leading into a holiday weekend, our HVAC went down. FH Furr dispatched a technician to our house in under two hours. The tech was fantastic and walked us through a couple of great solutions. --Proactive & Compassionate Communication: By Tuesday morning, they called to let me know the required part was in and ready for installation. During the call, I mentioned that our power had just gone out. Without hesitation, they offered to send an electrician to look at it and offered to bump up our HVAC repair time just to ensure my family was taken care of. It turned out to be a utility company issue, so we scheduled the HVAC fix for the end of the week when the power was expected to return. --Going the Extra Mile: Our power actually came back on Thursday, a day early. I called FH Furr to see if there was any flexibility to get the tech out sooner. Instead of giving me a generic script, the customer service representative went to their leadership team to make it happen for us. --Flawless Execution: The technician arrived even earlier than the adjusted time on Thursday and took care of the entire project seamlessly. From the front office to the technicians in the field, the communication was amazing and the execution was flawless. If you want a company that genuinely cares about its customers, look no further than FH Furr!

FH Furr came through for us when we were in a bind and out a/c went out in 100 degree weather…read more After meeting 2 sevice reps I am impressed.

Great experience! After dealing with our heat going out and the heartache from the contractor sent…read moreby our home warranty, Donmar came in to save the day! They quickly diagnosed and resolved the issue. He was so thorough he even stayed a little while to monitor to be certain there were no other issues. Will definitely use them again if needed!

Do not call these people. This husband and wife team are rude, and unprofessional and not even…read moresure if this guy is licensed! Go find a professional.

Ben is the best of the best! I have been using Ben since before he started his own company and he…read moreis the best contractor I have ever used and an exceptional plumber. He is literally a master of his trade. His work is of the highest quality. He is professional, honest, timely, outstanding communication, reasonably priced, and I have used him for every plumbing need in my house. More recently, he fixed a leak in the basement ceiling that was in an extremely challenging location, but he did an exceptional job and I have had no issues since then. Previously, he installed my reverse osmosis system, water heater, outdoor frost-proof faucet, and several other jobs. Ben has never let me down and is the only plumbing company I will ever use again. If you want exceptional quality work at a reasonable price, you should absolutely use Ben's Plumbing! I would highly recommend him to anyone. Thank you!

Incredibly disappointed…read more We made an appointment on Monday to get a toilet installed that Friday ahead of having guests stay with us that weekend. We received an email late Thursday saying they needed to cancel and couldn't reschedule until the following week. They offered no explanation and because the notice was so late we couldn't find an alternative option. They also didn't pick up the phone when we called after receiving the email. Terrible customer service.

Great installation and quality. Still running perfectly 6 years later! I would recommend this…read morebusiness to anyone.

JF Plumbing and Heating responded quickly to all our questions before we committed on a replacement…read moretoilet for an old apartment in a historic building. Their technician - Joe - is a knowledgeable, capable, conversational asset. Despite unforeseen conditions requiring repair of the plumbing connection that was to remain, and two toilets that were leaky from manufacturing defects, JF Plumbing and Heating responded on the fly, taking the working parts of each while diagnosing slapdash repairs by the previous owner - that may have led to the broken toilet we had to replace - in the process. As of the day after replacement, everything sems in great working condition. It's been rare in my experience that tradespersons call to keep me apprised of their status on the day scheduled for the work. Thanks to Melanie, too for the heads-up. Six stars! ref: I'm a architect.