They repaired my iPhone 14 broken screen quickly and professionally. The staff members are kind and…read morehelpful. I had a great experience, and it was not the first time. I believe Phone Essence is one of the best phone repair shops in Newcastle.

I love a good hunt through the British Heart Foundation charity shop! In this particular branch I…read morehave bagged quite a few goodies over the years including a gorgeous prom dress which originally would have cost £100+... and I paid the pricely sum of £5 for it! The staff is made up mainly of volunteers who are always very pleasant and helpful. That was my best buy but there have been others including Next jumpers, Topshop bags and belts, and other designer accessories. Not only is it good to know that you are getting a bargain but you also get that warm fuzzy feeling of knowing that your money is supporting a great, worthwhile cause.

A recently re fit store with dedicated volunter staff, many actual bargains to be had in these…read morecredit crunching times In Blandford street this one of many charity shops

Reliable local service. They offer a great repair service with valuable advice and software…read moreadditions for the crashed computer and the clueless nerds (blushing) who happen to limp in their with the great white box. Reliable and trustworthy staff who know exactly what they are doing with software and hardware and the thingymajig chip and what-have-you (unlike some!). Great location at the Oval in Bedlington Station so very easy to get to and the service time is just short enough for you to be able to hook back up for your Youtube fix.

Not just another computer shop, they do fantastic printed t-shirts and other printing services too…read more Excellent reliable service from a friendly team.

This is hidden away opposite the old fire station on Pilgrim Street. The lady's are very helpful…read moreand cant do enough for you. They get a lot of business from local shops sending customers to get the clothes altered but they will always have time for you. Prices are very good as well. Very happy with the serice!

Absolutely Ace Service from Samsung. 3/10/12…read moreAbout a week ago the RCD tripped on the fuse box. After a process of elimination it turned out to be the American style fridge/freezer (RS21DCNS) 10 or 11 years old. I did the usual and looked up things on the Internet, and tried various things. The one problem I had a few years ago was that the fridge iced up at the back panel inside the fridge, and stopped a fan moving. Melting the ice solved the problem, but I lost a charcoal odour tablet in the process, but it got working again, but that time it did not trip the RCD. I disconnect all I could see, but it still tripped. I found a forum which offered various options, but unless you knew what they were talking about then you stood no chance. In the forum was the telephone number for Samsung Custoer Services. I even went to the site and thought I had found the answe, but the advice was to ring the customer services number. I was then working out the threshhold for the cost of repair against the price of a replacement. I spoke with customer services, and they took down my details and then said that they would send out an engineer (free of charge). FREE OF CHARGE!!!!! I thought yes they would assess then I'd be hit with the bill. Anyway they said I would be contacted by their service centre, and gave me a reference number. Less than an hour later I had a text message from the service centre giving me their reference number. The next day i received a call, and I arranged the visit for my convenience for after 13:00. I then received a confirmation text message. The day before the visit I had another text to ensure it was still convenient for me. The engineer arrived at 13:30. He replaced: HV Kit Evap Cover Sensor Drain Heater Defrost Heater Water Tank (the cause of the leak) Thermo Fuse I was still waiting for the bill. NO BILL!!!! The water tank must have damaged when it had frozen the first time. He even replaced all of the cables associated with the water intake. He left at about 15:00. The next day I received a text confirming that everything had been done, and that I would receive a call for a customer satisfaction survey. How can you fault that service?

Samsung 'Customer Support' worst after-care ever. Purchased a notebook for £950, developed faults…read morewithin a few months. After 3 repairs it still wasn't fixed, at 11 months old I decided to lodge a complaint about the product/service, after being promised my product had 3 years warranty in writing. My complaint wasn't escalated as Samsung don't have a complaints procedure!! I spent hours on the phone and after weeks am told my faulty product is now out of warranty and the 3 year warranty I was promised is incorrect. I'm left with a faulty laptop and nearly 1k out of pocket. If you want any sort of good after-care please avoid Samsung.

Lee came the day after I reported a broken window in my bedroom. Within an hour it was fixed and he…read morealso fixed another in my kitchen and sprayed all the windows. He was very knowledgable, reliable and got everything done very quickly. I would definitely recommend and use again.

Forresters sells electrical equipment such as washing machines and hoovers at prices to match any…read morebig brand name high street store. They will also provide a home delivery and installation service - just like their counterparts. The staff here are very reliable and talented and you can trust them with large scale purchases. Forresters is in a central location in Bedlington, just down the bank from the Red Lion roundabout. It is definately worth a look here if you are a local as you can't beat them for service, price and familiarity.

Take your grandma to the age concern cafe and have a feast for under £2.50. There is hot and cold…read morefood, tea, coffee, cakes and scones and they are all very very cheap. It's worth buying crisps, chocolate and cans of pop here since they are less than half the price compared to your average newsagent. The reason they are so cheap is because the cafe is run by elderly volunteers working for Age Concern. It does take them a while to process your order and they get confused very easily but you get served before the coffee gets cold. The cafe is fairly small and gets full easily. If you are anywhere near below 60 and the senile scene isn't your thing then good riddance to you, young fool.