Found my new go to for all my RV needs on Long Island.These guys are great and know their stuff…read more They shoot straight and give you honest answers. They were able to fix my travel trailer issues and get me back on the road within hours. Highly recommended.

The most knowledgeable and courteous family run RV repair center. All the staff is always friendly…read moreand helpful.

November 2023... Bought trailer for my duck boat. Called and told him what I wanted. Gave deposit…read moreand 3 weeks picked up and paid balance... easy sale for him. Did not have title ready said would send it to me. FOR TWO months had to keep calling him to get it. Always had excuse blaming everyone else. I told him how bad the service was and that he never called me to let me know about title. after I said I was going to write my reviews and call about this he said I will give me a spare tire. I live 1.5 hours away. I asked if he would ship it. he said no. 3 months later still don't have spare. I will never use the riverhead location again.

Great pricing matched with great service! Walked in looking for pricing on a trailer I had seen…read moreonline. Walked out with a new trailer. Couldn't have been more pleased with my experience

I have purchased many, many new vehicles in my 65 years, but never had I had such a fair, clean and…read morestraightforward transaction until Tom at Continental RV. Simple negotiation, simple contract, no pressure of an kind. No push for a service contract. My brand new Winnebago Solis arrived right on schedule. The shop did two upgrades that I had asked for at a very reasonable cost. They gave me a good walk through of all the RV systems, and I drove off in my perfect Winnebago. This is as good as it gets.

Continental RV if u leave a message, they answer sooner than I expected. Good attitude patience and…read moreanswers questions.

Redman's Trailer Sales I cannot say enough about Rob Redman…read moreand his expertise. I was in a difficult position with regard to my brand new Venture RV, and Venture Customer Relations suggested I contact Rob for advice; I'm so glad I did! With incredible patience, he talked me through all steps necessary to diagnose my problem, and it worked. I want to emphasize that I hadn't purchased my Venture from him (wish I had), yet he still took the time to help me out. Rob is a class act, and truly a wonderful human. Don't hesitate to call him for any and all your RV needs.

Easy rental throgh Redmans. My first time renting a…read more trailer and I would do it again throgh this place. Very easy transaction, the trailer was clean and in very good shape. Highly recomend these guys for rentals. They have Ubaol trucks as well as trailer sale etc. Very happy customer. Five stars

DO NOT RENT FROM HERE!!!…read more I recently had a terrible experience with RV #14. A $3200 week long family vacation became pure hell on wheels. After voicing my concerns below to the owner, her solutions were A. Drive back 5 hours and swap out the RV for a far smaller one; or B. Cut our long planned trip short, eat our money on the camp site and theme park reservations we had and she would give us a refund just for the rental. Was not willing to bring another RV to us, which given the cost of the rental doesn't seem like a big ask. Very apparent we were inconveniencing her by letting her know of all the issues with the RV. Issues: - Bathroom door divider broke off the hinge 1 hour into driving. - Rear Interior Tire blew out 2 hours into driving (Emergency Services said it could of been avoided with proper inflation). - Black water tank was still full upon initial hookup. - Toilet backed up due to very old feces build up. - The TV wiring was all disconnected. - AV system not properly hooked up. - Left outside awning speaker blown out. - No Direct TV installed despite being advertised. - Greeted to filth underneath the slide out after extending. - Wheel alignment was messed up out of the gate. - GPS Informatics Unit's USB kept disconnecting and reconnecting. Also does not charge phone. - Door to the slide-out pantry next to the fridge was jimmy-rigged together; Did not hold up within the first day. - Bunk above the drivers seat smelled like mold. - Zone 2 of the AC (Front Cabin Area) seems to need Freon. - Due to the tire blowout, the slides wiring was damaged. Lost a day waiting for a mechanic. - Filth every where, the wall between the pantry and bathroom had brown stains all over it. - Owner purposely disconnected the leveling jacks, making for an unleveled experience on site. - External side marker lights were inoperable prior to the tire blow out. Warning: The mechanic who fixed the slide-out warned there are a lot of disconnected wires underneath the RV that were purposely disconnected. He said he had not seen a newer RV in such disrepair before. Even if the owner wants to reconnect the leveling jacks, he doubts they would work due to no fluid in them and poor maintenance. DO NOT RENT RV #14 (Largest C class she has) About the owner: - Customer Service is not her pedigree - Relies on you watching her terrible videos for operation instructions instead of taking the time to personally walk you thru the RV. - Makes up pricing on the fly. - Rude - Did I mention rude? Insinuated my wife dyes her hair for no reason what-so-ever! *** Anyone who sublets their RV's to her be leery. She does not take care of your vehicle as she claims to. Our trip was a test run to purchase an RV and possibly use her for consignment. She gave us a load of BS about how she takes care of them like they are her own. I'd hate to see how she treats the things she owns. I am glad this miserable experience occurred though because I wound up not going the consignment route. Had I had done so , I would be taking her to court if I found out she had not cared for it like she hadn't for my recent rental.*** PS: They have two accounts on Yelp! for some reason.

Took them TWO years to answer a YELP message, LOL, whatta joke ! Good luck people !read more

We had a tight schedule for a repair on our RV. Melissa went…read moreabove and beyond to make sure the repairs were completed ahead of schedule. Thank you so much for taking such good care of us!

Below is the reply to my original review and my response to them…read more Ryan - we're sorry this situation became so frustrating for you, and we appreciate the opportunity to add a bit of clarity. The pre-owned camper you selected was clearly presented and documented as an "AS-IS" unit and the purchase paperwork reflected that at the time of signing. When you returned to take delivery and opened the slide, there was some visible water on the floor and a trim piece. Our sales manager had it wiped up and inspected the area himself and did not find any signs of structural damage, but we understand that this raised concern for you. We offered to take a closer look and address any potential sealing issues to give you more confidence, even though the unit was being sold AS-IS. From there, the conversation shifted to a different, newer unit at your request. We worked to present options, but as discussed, a significantly newer camper comes with a very different price structure, and we were not able to align those numbers with the payment you were hoping for which is understandably disappointing. Our goal is always to be transparent and reasonable throughout the process, and we regret that this experience felt otherwise from your perspective. We do wish you the best in finding the right RV for your needs. some very interesting facts missing from your response. The first is that I was never given the chance to fully inspect the vehicle prior to doing the bank paperwork. Then the day when I came in to do the bank stuff I was not able to do a full and complete inspection of the vehicle as it was not made available for me to do that inspection. I understand what "as is" means. As does the lawyer I spoke to. If I had the chance to fully inspect that vehicle on the day we did the paperwork and then showed up three weeks later to find water inside legally I'd still be in the right. But morally it might be a different story. But that is beside the point because as I stated, I was never given the chance to completely inspect the vehicle. Nor did I check the box on my contract stating that I was given a chance to fully inspect the vehicle. Why? Because I had worked it out with the sales person that since I could not inspect it that day, then when I came to pick it up finally I would have the chance to walk through it and make sure everything worked. Make sure everything worked. Here I'll say it one more time. Make sure everything worked. A camper that leaks is not a camper that works. And what your manager said to me was that he could have no idea where the water was coming from and he admitted to me that his offers to fix the liner on the slide might not be where the water was coming from and may do nothing to fix the issue. Btw. The leak was bad enough to swell wood. I think you need to sit down with your sales manager and sales people and get the full story about this because they seam to have left out a few important details. Either that or you're ignoring them. I never took possession of that vehicle. I never gave you my trade I never gave you my title. It was never registered to me and I never left the lot with it. I never signed that I had inspected it. And I was promised a full inspection before finishing the registration and driving off with the vehicle. Your company easily could've rolled back that deal. And I could've gone elsewhere. But I decided to give you all the benefit of a doubt and reach out with an olive branch telling you that you did have something on the lot. Let's find a way to make it work. Instead they unlawfully tried to keep the first deal alive and in doing so their offer to me for the other camper on your lot was this. To take a vehicle that I hadn't even driven off the lot in or registered to me as a "trade" and at the end of the day if I had taken the deal you so. "transparently" laid out for me. I would've ended up shelling out a $6000 trade and $14,000 in cash to walk off the lot with a $24,000 camper. With a payment of $150 a month for 180 months. Making almost $6k of my money disappear. And you would have still been left with not only my trade. But the original camper you tried to sell me which hasn't lost a penny of value due to our deal falling apart. If fixing it was really that easy you could do it put it back out on the lot and have it sold fairly quickly. If fixing it is not that easy and now it needs to be wholesaled. Well that looks much more like your dealer knew about the leak the whole time and was trying to hide it from me. It was pouring rain the day we did the paperwork and seeing the leak that day would have been easy. Interesting coincidence.... I will be meeting with my lawyer on Friday and sending you a letter directly after that. I am hoping that you will do the right thing and just unwind the deal. That way we can avoid me having to go to the Department of consumer protections. Thank you.

DAVES RV- Danbury Connecticut. I rely heavily on reviews…read morefor all sorts of things, restaurants, hotels and especially everything to do with RVs, camping, etc. Oddly enough, I usually do not write reviews. But this one is an exception. We have owned and operated RVs for almost 40 years so one can imagine we've had our fair share of dealings with repair shops, Mobile RV techs and yes, RV dealers, the latter of which is usually very painfull. We have been traveling for over 2months in our 2022 Newmar Newaire diesel pusher, from Idaho to Arizona through Texas, the deep south and up the East Coast. Everywhere has been blistering hot, humid and our rear air-conditioning unit was not working well. We had a Newmar dealer in Myrtle Beach determine it needed to be replaced, even though they could not tell me what was wrong with it. They replaced it, but after 13 man hours they could not get the new one to work. We came back the next day and they spent 7 hours putting the old one back on. The Next day, the old unit didn't work at all. Fast forward, I researched what dealer was going to be in our path, I checked reviews on various options and then contacted Dave's RV in Danbury Connecticut. It was a little out of our way, but I called them and spoke with Dave Jr. He was super knowledgeable, knew exactly what the issue was. We agreed to drive up to Danbury from Philly let Dave take a shot at it. We arrived at 2 PM chatted with Dave Jr. and Larry, left them the keys and went to the market expecting to hook up to their power connections and spend the night when we got back. Less than two hours later we got back; The coach was where we left it connected to shore power slideouts out, lights on and the new air conditioner in and running. After chatting with both of them, we determined that the previous job was Pretty much botched and surprised we didn't have a fire. I even got to meet Dave Senior and his lovely wife and the office crew. Senior has been at it for 56 years there....These people are the salt of the Earth, true professionals, and they renewed my faith in independent dealers and technicians. Forever grateful.

Stay away!! This guy is a big rip off…read more They add time to your work while working on other rv's. Also they don't know what they are doing. I brought my motor home to adjust the slides and after two trips and 600 miles of driving and a 900 dollar bill . The slide is worth than it was before he started. And Dave jr blamed the manufacturer.

5 stars isn't high enough. I called after my black tank clogged. They told me to come in right…read moreaway, they spent over 2 hours cleaning out my tank. My service dog ‍ and I were very comfortable in their lounge area. I've used 2 other RV repair facilities in Massachusetts and Connecticut that couldn't handle simple repairs. I will definitely coming back to Long View again.

Going into the 5th week that my RV has been in for some repairs. No matter how many calls I make it…read moreis literally impossible to get a service rep to answer my calls. I leave message after message for repair updates and I do not even receive the courtesy of a return phone call. I managed to get the service rep once and he explained the repairs with the exception of the last repair which are windshield wipers. Some mysterious issue if a replacement part was order or not. I have called and called for an update and my perception is I am being totally ignored and blown off. I am wasting precious time unable to use my RV on any trips. How difficult is it to walk across the service department floor to parts and find out if the part has been ordered or not. Absolutely terrible follow-up to requested repair work. According to Longview management... "We always aim for five-star customer service..." Well you missed the 5-star target review totally.

After our first trip to the Northeast RV and Camping Show, we sat down to lunch at Wood 'n Tap. The…read morepeople beside us saw our million brochures and said you should go to Custom Camper. So we did, and we'd do it again. CC let us look through their RVs up close, and the salesman was there to answer questions. After we bought, we had a 45 minute guided tour of our new mini-home, including pump verses water hookup, how to empty tanks, and filters, oven vents, you name it. Five years later we still love our li'l home from Custom Camper. They have new and used travel trailers, small to huge, they service RVs, and have a supply shop on site. They also still carry the (current year) RV we bought five years ago. It's not the largest lot in Hartford, but it has range and quality, still. We'd go back there again, and someday we will. When COVID has become a thing of the past, it'll still be fun to visit them at the RV show again.

Great place to do business, bought a Flagstaff TT from them at the Hartford RV show and have never…read moreregretted it. I have only had it in a couple of times for maintenance and they have always fixed every thing and quickly. I once had a problem with my wiring that I worked on myself and when I called them they walked me through what to look for and we were able to solve the problem on the phone. I highly recommend Custom Camper.