I am filing a complaint against Nava Health for ongoing billing issues, lack of transparency, and…read morefailure to deliver promised services. I enrolled in a one-year membership for myself and my husband on February 28, 2025. From the start, there were problems. Prices were increased without any notice--I only discovered this at the time of my appointment. I was also promised doctor-led reviews after bloodwork, which never occurred; instead, I only spoke briefly with a nurse practitioner and received generic recommendations. Additionally, after each visit, there was consistent pressure to purchase expensive add-ons, often supported by concerning claims such as exaggerated food intolerances, "gut permeability," or potential Lyme disease, which felt more like sales tactics than objective medical guidance. More concerning is a pattern of improper charges. I was repeatedly billed for "free" monthly IM booster shots and had to call every time to dispute the charges, often spending 20+ minutes just to reach someone. These recurring, unauthorized charges raise serious concerns about their billing practices. On February 3, 2026, Nava contacted me stating that our memberships had already expired, which was incorrect, as I clearly signed up on February 28, 2025. On that same call, I explicitly declined the offer to renew. Despite this, both memberships were still charged. Only one membership was fully refunded; the other was partially refunded. Nava claims I "used services" on February 28, 2026; however, on February 20 I was told to reschedule my February 21 appointment due to provider illness. I immediately rescheduled to the next available Saturday, February 28--the only day I could attend due to work and travel. This delay was entirely caused by Nava, and I should not be penalized for accepting the only option provided after my membership had ended. After reviewing other complaints, this reflects a broader pattern of billing and service issues. I am requesting a full refund of the remaining $200 and written confirmation that my membership is canceled with no further charges.

Zero stars. My doctors did not acknowledge that my two surgeries were related to improper dosing of…read morebioidentical hormones. I do NOT recommend Nava. I would never go back.

where do I start with my service at Glow RX, Customer service top notch I always feel like a VIP…read moremember when I arrive till the time I leave. Kasha always make sure to ask questions to ensure I have all areas covered. Amazing staff and very comfortable office environment.

I was feeling severely fatigued and not my normal energized self. Having experienced Drip IVs…read morebefore, I knew that I should look into getting another to help boost my overall mood. For those who are interested but not quite sure what Drip IV is--IV Hydration Therapy is a treatment where fluids and electrolytes are administered directly into your bloodstream for immediate absorption. A specially formulated drip of nutrients, vitamins, minerals, antioxidants, and sometimes medication can be added to the infusion catering to your specific needs. GlowRx IV Drip Bar has seven different formulas you can pick from and has the ability to add on a 500ml bag of saline for just an additional $40.00 (an amazing deal). If you have not yet tried IV Hydration, this establishment would be a great place to start! Nurse Practitioners, Kasha (owner) and Kerry were there to assist in the Drip IV process from start to finish. Both are willing to answer all questions you may have and are filled with endless amounts of knowledge on the formulas. This Drip Bar also has a Shot Bar (Injectable Vitamins), medical weight loss therapy, chemical peels and red light therapy.

I never leave negative reviews, but my experience was extremely frustrating due to repeated…read morescheduling issues and a lack of respect for my time. I purchased a Groupon for a lymphatic massage and scheduled an appointment. On the morning of my appointment, I received a text message stating that the therapist was ill and could not make my 5:30 PM appointment. However, I was immediately offered a 10:00 AM appointment the next day. Since there were no other therapists available, I had to rearrange my schedule to accommodate the change. The following day, 2 hours before my rescheduled appointment, I received another message asking to move the appointment an hour later because the therapist would not make it on time. Although inconvenient, I agreed. When I arrived for the rescheduled appointment, the building was completely locked and there was no one there. After calling the number that had been texting me, I was told the therapist was running 15 minutes behind due to a "family emergency". At that point, after multiple last-minute changes, delays, waste of gas, I felt that my time was simply not being respected. Emergencies happen, and most clients can be understanding of occasional scheduling issues. However, repeated cancellations, rescheduling requests, and delays over the course of 2 days created a very disappointing experience. Unfortunately, this has resulted in the loss of a potential long-term customer and any future referrals I could've provided.

WARNING: Unauthorized Credit Card Use & Falsified Records…read more Business Name: Demure Skin Current Address: 6325 Woodside Court, Ste 200-C19, Columbia, MD 21046 Former Addresses: 10632 Little Patuxent Pkwy, Ste 130 & Ste 100, Columbia, MD 21045, 8900 Columbia 100 Pkwy Ste G, Columbia, MD 21045 I am writing this to warn the public about the predatory and fraudulent business practices at Demure Skin. After I authorized a one-time payment of $1,700 in June 2025, this merchant illegally stored my card data (a major PCI compliance violation) and proceeded to run NINE unauthorized charges totaling $7,970.00 without my consent or presence. Worse, when caught, the merchant made an insulting, paper-thin attempt to cover their tracks--claiming to have refunded over $5,100 in CASH within a 4-minute window on March 2, 2026. This is a physical and logical impossibility, as I was not even present. It is a brazen, transparent lie manufactured to trick my bank into thinking I was "double dipping" on a refund, severely hurting my credibility during the dispute process. If you have ever swiped your card here, check your statements immediately. I have filed formal reports for wire fraud and PCI-DSS violations with law enforcement and the relevant financial institutions. Do not trust this business with your financial information. I waited entirely too long to post this review because Yolanda kept stringing me along for over 6 months. At this point, both my business and personal credit scores have been severely damaged because of this situation. I am done. It was all talk and no action, and she dragged this out far too long.

So far, my experience with LifeMed has been stellar! I also have follow-up appointments, so I will…read moreupdate. First of all, when you walk into the facility, you'll feel like you're walking into some magical place! The aesthetics are welcoming! Think bright, white, soft, and clean. It gives doctor's office, but in a good sense. I came in today for the inBody Scan. Several of my work colleagues have had one done and spoke to the benefits. My partner also had one and when I saw her printed results I was curious. So, I'm here to get one myself. It was pretty quick. You speak with a clinician/nurse to go over your medical background and discuss the reason you came to see them. That part could be short or long depending on YOU. Next we went into another room for the actual scan. You wipe your feet and the palms of your hands before standing on the 'scanner'. It gave me bodyfat scale vibes. I have one at home and you stand on it barefoot to get your weight and body fat. Anyway, you're instructed on how to stand on the machine and..... Walah! It's done! Your results are printed, explained, and discussed. Good info. It was much of what I had already expected, but I'm really here for the blood panel! My job give us (well, it's actually a requirement) an annual medical exam so I know a lot of my history, but I'll admit, these metrics are a bit deeper. You can also scan a QR code on the results page to get more detailed information. I haven't done that yet, but will! Next, they have an on-site lab (Quest Diagnostics) to draw blood. THIS is what I'm interested in. They'll do a full panel. And when I say FULL-PANEL, I'm talking 100 vials of blood panel. HA! Not really, but that's what it felt like. So make sure you're hydrated before your appointment or they wont be able to draw the amount of blood they need. But yeah, it'll be more vials than your average blood draw. Don't panic though, you'll be fine. And that was it. I'M SO EXCITED for my follow-up appointment to go over the results of my blood draw. Oh, and I left with goodies! They gave me T-shirts. And these are GOOD T-shirts. I wore one later that day. It's that soft material that I like in my shirts. Very good marketing. Oh, and chapstick! ROFLMAO. I took several because I'm a chapstick hoarder. Anywho, they have tons of services and I see myself sampling several of the options they offer. Check it out.

So far so good! I decided to use the med spa services and Mark was amazing! Very communicative and…read moreprofessional! With the treatment I went with I am glad I was being guided by a Nurse practitioner! He is also a straight shooter! I am very happy I landed on this place and more than likely will be returning.

This was my second time here and the experience was still great! They are super friendly and…read moreinviting. It's a great place to go if you have some problem areas you want improving on and they don't make you feel judged. The office is clean and nice. I went for dysport injections again and I'm happy with the results! Mark is super knowledgeable and they also offer high quality skin care products to purchase. I recommend trying!

Whole team prompt with answering texts & phone calls. Check-in & check-out were both quick. Amy was…read morevery knowledgeable and my Radiesse treatment went perfectly. Pleasant interactions with all team members. One thing that stood out was that she wasn't eager to push a ton of extra services on me. Past injectors or MedSpas I've gone to treated me like I had a giant budget every visit. While I don't like feeling like I'm constantly being upsold with other injectors I did appreciate that she mentioned she could handle something else I am looking into doing next and I'm highly considering taking her up on that. Overall 10/10 and I'll definitely be back again.

Amy is excellent.. I have had botox and moxley at her office. I highly recommend Advanced Dermal…read moreHealth and Aesthetics. My face has not been so lifted and wrinkle free in years. And, this is because she is high skilled!! Staff is wonderful, you feel welcome. I never have to wait long-- she keeps to her schedule. GO!

I was pretty jet-lagged from traveling and I really needed a pick-me up. I had no idea what I…read moreneeded, but Karan recommended I try Red Light, PEMF, and Brain Tap together. I felt welcomed--the ladies were super helpful especially for someone like me who's never been to a place like this before! The Red Light Coccon was like a sleeping bag full of red lights, and was warm and comfortable. I think the PEMF mat was underneath that and also provided warmth and a sort of energizing feeling. The Brain Tap was incredible! It is a headset that goes over your ears and eyes and has bright blue and red lights (your eyes are closed) and you hear a guided meditation that switches between your right and left ear. I spent 30 minutes and when I got up I literally felt like a new person!! I wish I lived closer so I could come in for this every week. The ladies are so sweet and knowledgeable. You've got to try it!

From the owner: We offer personalized wellness and body transformation solutions using body sculpting, red light…read moretherapy, compression therapy, biomarker assessments, and advanced skincare to help you look and feel your best. Book a Discovery Call and start your transformation, or try one of our restorative therapies! You'll be glad you did.

I needed at home infusions for a week, then again a month later for a week. The first supply of Rx…read moreand medical materials went without a hitch. The second time has become a nightmare. They delivered only one weeks supply of antibiotics but billed my health care provide for two deliveries. Before the delivery I was asked whether I agree to pay my copay. Of course, if I owe it. They charged $210 directly to my credit card. I began to suspect this was an unorthodox process. The copay would be determined by my insurance, if any. As I looked back to the earlier charge, no copay was due. Getting them to acknowledge this and reimburse me has been an ongoing hassle for a month. And by they way, when you call, if you call, expect the line to be busy much of the time. They claim I can now go on line to see my statements. Except, I cannot create an account. Sounds like their just getting their billing system up and running.

Option Care Health has been one of the most frustrating companies I have had to deal with, and this…read moreis before I have even received their services. My infant daughter has been hospitalized for months and is finally at the point where she can go home. The ONLY thing standing between us and discharge is getting her home medical supplies approved and delivered. And somehow, we are STILL sitting in the hospital waiting. I have been given the runaround about the order, authorization, documentation, and who is responsible for what. I am being told the request was marked urgent and expedited, yet there is still no clear timeline for when her supplies will actually be delivered. At this point, it feels like everyone is passing the responsibility around while my daughter and I are the ones paying the price. Let me be very clear: this is not a package of clothes or an amazon order that can simply arrive whenever it arrives. These are medical supplies needed for an infant to safely go home. My daughter should not have to remain hospitalized because a medical supply company cannot get an order properly processed and coordinated. I have spent months advocating for my child, and the last thing I should have to do is fight another battle just to get equipment he needs to come home. The lack of urgency, communication, accountability and coordination has been beyond disappointing. If this is how Option Care treats families before they even become actual patients/ customers, I can only imagine what happen afterward. I would strongly encourage leadership to look into how this case has been handled, because no parent should be sitting in a hospital with their child waiting for something that should have already been taken care of. DO BETTER, Option Care. Families dealing with medically fragile children deserve better than this. Respectfully I gave one star but truthfully this company deserve no STAR!

The doc saved my life... or at least it seemed that way. On a solo trip to see old friends, I…read morehaunted a few too many old haunts on the first night... wasn't gonna make it from Fells Point to St Mary's county without some intravenous assistance. It was about two hours after the IV when my appetite came back, the nausea subsided. Next thing you know... I'm on a boat in the Chesapeake Bay out to dinner and having a blast!

Super quick to handle your issues and keep track of them to follow up when the time is needed. I'm…read morewhat's known as a "hard stick" and he gets it every time.