A few hours ago, I was towed for the following reason per the invoice provided to me---failure to…read morehave payment in parking machine at the time vehicle was towed. This is not correct. I have proof I paid via the appropriate mobile app (ParkMobile) for a parking spot. My license plate number needed to be updated in the mobile app due to the DMV unexpectedly providing me with a new license plate last month. However, I do have my car's description listed on my account in the app I used to pay for parking. In my opinion, if a tag or vehicle description can be found for a car that has paid for a spot in the lot in question, the vehicle should not be towed before some type of verification process. The parking mobile app has my email address. An email could have been sent to me to confirm my license plate, VIN, car description, confirmation number of payment, etc. This company is able to receive the license plate information from the mobile app, but they cannot see the vehicle description I provided? Additionally, there are not any signs up in the parking lot I used to remind people to check their license plate for accuracy. Other lots I have used have people take a picture of their license plate. The way this company deals with people for small errors is not customer friendly. Tonight, many of the people towed from the lot I used where attending a fundraising dinner to support great causes in the community. In my opinion, what happened to me and other attendees was not right and I wanted to share my experience to warn others.

My car was towed and it caused a check engine light to come on and my power steering is now not…read moreworking. I informed the worker at the lot and he did not respond and would not help me. It was a tricky drive home.

I've attended several events here. From the Stallions UFL games, to the World Games in 2022,…read moreProtective Stadium has proven to be an awesome, state of the art facility. It is handicap accessible and has an elevator available. There are many restrooms and many places to dine from. Sometimes there are food trucks available on a certain level if you're not wanting the regular stadium food. Parking in the lots on event days costs $20, but unless you get to the venue early, it may be your best option. Also there are restaurants across in Uptown you can eat at before or after your event. Pro Tip: Don't count on the restaurants to be open if your event ends after 10:30ish. Most are closed. Eat before or drive elsewhere.

I have been to Protective for a few events. Most recently, for the Bham Stallions game. Entering…read morethe stadium was a breeze in part due to me being late ( on purpose). The workers are friendly enough. Thankfully the concession lines were flowing. I had a cold hotdog and a cold beer. Not sure what I spent for both items.... Overall this is a decent experience. I wish the sound system at the stadium wasn't horrible. Kuddos to the restrooms for always being clean!

I live going to watch the Barons play! And their theme nights are always so fun. Especially their…read morenew "It's Cinco Somehwre" with $5 margaritas and 2 for $5 tacos. I also love catching Friday night fireworks

We were at a wedding hosted here - gotta be honest I was hesitant at first. I thought it might be…read moreoutside, which, in early December, would be a bit chilly :). Also, baseball field is kind of uncommon pick for wedding venue! Overall it was a great experience. There were at least a couple hundred guests, but we had the whole place to ourselves - pretty much the entire day. It was a great celebration with the ceremony being a mixed Indian/Christian wedding! The venue itself was big enough to accommodate some special requests. The ceremony started with the groom riding a horse. Then he switched the back of pickup truck that was blasting music. Everything else was inside, but the night finished with fireworks! I heard that the 'before' pictures were actually taken on the field itself. All of this was within the venue, so that was really nice as a guest.

Alabama airport parking has never let me down. They are kind ,courteous, reliable, your car is safe…read moreand it's cheaper than parking at the airport. They get you to the airport on time they pick you up as soon as you call them because they're right around the corner One of the times, it was freezing late at night, when I got to my car it was all warmed up and ready for me. it's the little things like that I appreciate the most. I highly recommend.

I've been using this parking garage since 2014 and have always had great service! Once you arrive…read moreat the garage, you're greeted with a smile, efficient registration, and a spacious & clean shuttle to take you to the airport. Whether you need to depart early (am), mid-afternoon, or late (pm), they can drop off or pickup w/in 5 mins or less! Upon return from your destination, call the no. on your ticket and they pick you up right outside arrivals. I'd highly recommend to anyone!

The clerks will help you get to where you need to go successfully. No passenger left behind is what…read moreI like to call the Birmingham train station.

We've traveled here to take the train on a couple occasions because there's no Amtrak station near…read moreour home, but it will be reopening in Mobile again in the near future. We no longer fly so it's great we love the choo choo. This is the Crescent line that goes from New Orleans, which is under 8 hours by train and all the way to New York City. This is a decent Amtrak station that's open 24/7 365 with security present, and shares the terminal with Greyhound bus. Same-day parking is available for free but Amtrak cannot guarantee that a parking space will be available at the time of your trip. Overnight parking is also available with a nice big lot a block from the station itself. It is a staffed station with a ticket sales office, with restrooms and vending machines and an is ATM available. There are no Amtrak ticketing kiosks, payphones or WiFi and no elevator however there's an accessible platform that's barrier-free path from the drop-off area outside the station to the train platform. Wheelchair lift is available and for passengers who can't walk far or at all, they offer a wheelchair to help move around within the station. Unaccompanied child travel allowed from this station. This is a clean and comfortable station with helpful staff on hand, it's bright and airy with adequate outlets for charging your electronics throughout. Bottom line: It's not a NYC, DC or Philly station but it's got most of the amenities for departures and arrivals for our needs.

BJCC hosts concerts, Broadway shows, festivals, sporting events, symphony, comedy, supercross and…read moreMonster Jam! I visited for the Maxwell/ Jazmine Sullivan concert last year. Tickets were half as much as they were in Atlanta so I drove to Birmingham for a mini-break! Parking can be pre-purchased online starting at $20 but there was a line of cars to enter so arrive early. Even though I had $25 nosebleed seats (shoutout to Live Nation's 1/2 off sale), the screens made it easy to see and the acoustics were great! Both performers were AMAZING! The line moved fairly quickly and I had no issues with security or staff (unlike State Farm). But an end row seat meant I had to frequently stand to to let people in. Patrons were super friendly. We all sang along to Maze's "Before I Let Go" as we exited. Rest in heaven Frankie Beverly.. I didn't order anything or use the restrooms so I can't comment on the amenities or food yet. But it was a pleasant experience. I recommend Legacy Arena BJCC and will return. Pics to come on my next visit!

Wow, the BJCC has been around for a minute! It opened in 1976 and can seat up to 16,250 for…read moreconcerts. The late great John Denver performed the first concert at the BJCC coliseum (known today as the Legacy Arean) on Sept. 28, 1976! Growing up, the BJCC was a big entertainment destination because few and far between were the "great" entertainment acts who visited my hometown of Huntsville, AL. Over the years, I've seen lots of great acts at the BJCC, including Van Halen [pre Van Hagar days] numerous times starting in August 1981, the legendary The Who on November 30, 1982, Kid Rock numerous times, and attended an excellent Alanis Morisette show here! It's nice to have the Uptown Entertainment District nearby and the extensive modernization of the arena in 2020 enhanced the lighting and sound systems, concessions, and amenities for artists. Well done Majic City!

We love this place for birthday parties! Affordable prices and helpful staff! It's great, they are…read morelarge enough rooms with tables and chairs included! Big enough for a bounce castle to! Plus the city does events too; we love their breakfast with Santa! Such a beautiful building and addition to the city!

This shopping center use to be more popular than it is present day. I know there has been several…read morestores to close recently and have yet to be replaced. My one and only reason to come to this shopping center is to go to Stein Mart. I have gone to several of the other stores that make up this shopping complex but I wish there were better desirable shopping options other than what's currently located here. Overall , this shopping center is clean and there is a big parking lot available to accommodate many people. One plus side is that there are other shopping, restaurants, coffee shops in the area. Vestavia City Center is located in the heart of Vestavia so it's in a centralized location!

Birmingham Shuttlesworth is a smaller airport, which can be a good thing in some ways, but there…read moreare a few areas that could be better. On the plus side, it is not overly crowded and it is nice that they have a Chick fil A in the terminal. That gives you at least one solid option to grab something to eat. On the downside, there are not a lot of food or shopping options overall. The rental car area and signage could also be clearer. It was a little confusing figuring out exactly where to go and how to navigate that part of the airport. In my mind this is about a three and a half star experience. On here I will round it up to 4 stars because it is functional and not chaotic, but there is definitely room for improvement.

I'm giving Birmingham Airport a 2 instead of a 1 because its small size does make getting from one…read moreplace to another quick and convenient. That said, there are several areas where the airport falls short: * Limited Food Options: If you have food allergies or dietary restrictions, plan ahead. The food options are very limited, and finding something safe to eat can be difficult. I highly recommend packing your own snacks or meals. * Confusing Rental Car Signage: The rental car signage is not clear, especially for companies located off-site or away from the main counters. If you're using one of those services, expect a little confusion and allow extra time. * Inconsistent Security Experience: Security has been extremely hit or miss. On my previous trip, it took about two minutes - quick, efficient, and staffed by friendly agents. Today was the complete opposite. I especially want to highlight an issue that disproportionately affects travelers of color. I recommend that Brown travelers (even with TSA PreCheck) plan extra time for what many of us know as the "brown person tax." I witnessed an elderly Indian couple ahead of me have their bags pulled, and then mine was pulled as well. Typically, when TSA pulls a bag for screening, agents explain what they're checking, invite you to stand next to them, show you the item on the screen, and then ask clarifying questions. That has been my experience at nearly every other airport. At Birmingham, the agent did none of that, for them or for me. Instead, she spoke to us in a rude tone, did not follow the usual protocol, refused to answer or ask questions, and snapped at me when I tried to help identify what might have triggered the screening. When she was done, she shoved my items back into my bag, zipped it sloppily, and tossed it onto the counter without a word. When I told her to have a lovely day, she stomped away. The only place I've been treated more rudely was at the Melbourne Airport in Australia, where it was painfully obvious that every brown passenger was being singled out. * Overall Impression: Based on these experiences, I would honestly rather fly into Atlanta and drive the two hours the next time I need to be in Birmingham. The convenience of a small airport is overshadowed by the lack of amenities, unclear information, and inconsistent, sometimes disrespectful, treatment by security.