Great communication, perfect execution and extremely comfortable vehicle!…read more Raul set up a limo to pick me up from one location and my 2 friends to another. We all went into the city from Long Island. The chauffeurs were fantastic and the ride was great. The vehicle was gorgeous. Complete privacy while riding. 10/10 I would recommend. Looking forward to using them again.

Still using RK Car Service! I have used them several times in 2025 and I continue to appreciate…read moretheir service, the ability to interact directly with a human via phone or text instead of having to use a scheduling portal. I find their rates to be fair and they've always been prompt and professional. I especially like to use them when I want a scheduled ride for the airport or an appointment. If you are someone going between ferries/airports/trains, I highly recommend them. I use the ferries a lot at times, and I have found Uber is often not very timely; sometimes you might have to wait 20 minutes for Uber pick up at the ferry locations (I think it's because those spots are a little out of the way) which is a problem if you need to get somewhere promptly. Yes, many of the ferries provide a shuttle for minimum fee to the closest train station, but if you need to get to other stations/airports I recommend RK Car Service. If you need a pick up at a ferry and you need to be at an airport or train at a specific time, this is your service, schedule them and have peace of mind.

On-time and impeccably professional. No hassle, no worries. Highly recommended for airport pickups…read moreor any other type of transportation needs.

Great experience without Westchester Car and Limo. I booked on the phone and the woman I spoke with…read morevery helpful in booking our ride to the airport. Our driver Said arrived early as I was told he would when booking the car. Vehicle was very clean and comfortable. Said got us to the airport in no time at all. Thank you Said, we will definitely ask for you the next we book our car service though Westchester Car and Limo.

I would give them zero stars if I could. I got a ride from them at JFK and they let me know my ride…read morewould be metered like a taxi. My ride home typically is $150 AT THE MOST. I get to my apartment and they tell me it's $300. The worker was extremely rude and then proceeded to add you can tip us too if you want. Never ever ever ride with them!!! They will cheat you.

I booked a trip to NYC to see a play. I got a quote and confirmation. Then two weeks later I get…read morean email from them to book a trip. I replied and told the woman I already had a reservation. We went back and forth emailing. She said there was no reservation under my name. I gave her all my info plus the request no. She said there was no such reservation under my name. I sent her copies of my reservation and the next day that told me "Oh that was cancelled because we don't have a car that day". Are you kidding me?? They never told advised me and who doesn't have a car on a one day ride. Do NOT USE THEM.

If I could give 0 stars, I would. I have tried to get Norman, who seems like a nice man, to work…read morewith me, but he's refused. He's yelled at multiple members of my family who have stepped in and tried to help us get this refund and have all been unsuccessful. Norman was supposed to pick up myself, my now husband, and our entire bridal party for our recent wedding and showed up over 30 minutes late. As a result, we had to pay for additional car service, couldn't ride together, and were late to our own wedding photographs as a result. When Norman called me that afternoon, as I was already riding in another car, frantic to get to our wedding, I told him I no longer needed his services and unfortunately had to hang up as he seemed to have bad service or trouble understanding me and I was LATE to my own wedding and had to go. For some reason, Norman showed up with limos in the evening to pick up our wedding party, even though it was made clear we were no longer using him and had gone with someone else on the phone that morning. Members of my family instructed him to please leave the premises. When I reached out the next day to ask for a refund, Norman CHARGED ME for the return trip of the limos to our venue and refuses to refund me. My bridal party has called. My father-in-law has called. My friends have gone down in person. I have emailed, texted, and called. I have PLEADED with Norman to help us because we are out HUNDREDS OF DOLLARS for a mistake that we did not make. Norman says he wants to do "anything he can" to make it right, but refuses to refund us all of our money. We never used his service. Not one fingertip of anyone in our bridal party or wedding so much as touched the outside of his limo. I have asked Norman to make it right, offered to leave a 5-star review, and have spent WEEKS trying to work this out in a civil manner via email. Norman has proven he doesn't care about his struggling customers who LOST OUT ON TIME AND PHOTOS AND MONEY because his company was over half an hour late to pick them up for their wedding, easily the biggest day of our lives. To top it off, we were getting married in New York but live in California, so much of our bridal party had no knowledge of the area, no other recommendations, no cars. It's not like we had other options waiting around. Having no transportation to our wedding ruined a huge portion of our day and set a stressful tone for myself and my husband and our guests that had to spend their own time and money to get to our wedding ALREADY LATE. Don't do business with this company or trust Norman as he doesn't care about his customers and won't do anything to make it right.

I've been using peninsula and Norman for over 6 yrs now…read more Cant say enough on their professionalism, dedication . Wouldn't even consider using anyone else EVER !! Teddy karagiannis Dix hills.

Our Driver Joe was outstanding in every way, customer service, safety in driving, cleanliness of…read morehis vehicle! Will use Joe and Douglas VIP again for sure!

We sold our house in California and moved to Maryland to be nearer to family. Looking for a way to…read moreget across as safely as possible in the COVID pandemic, we happened upon Douglas VIP. The experience couldn't have been better. Doug himself (the owner) drove out from the East Coast, picked us up at our California home, and drove us across in five days, with stops in Elko, Nevada; Laramie, Wyoming; Council Bluffs, Iowa; and Toledo, Ohio. Doug took good care of us. He made all the hotel arrangements and provided friendly, professional service and pleasant company all the way. We can't recommend him highly enough!

Great service. Reliable, on time, and professional! The drivers were friendly and respectful. Will…read moredefinitely use them again.

I had a great experience with HighStar Limo services. The communication was flawless and easy via…read moretext which I loved. They always answered quickly and thoroughly. After I confirmed my ride details via text, they emailed me a link to pay which was easy. They gave me my ride info the day before my scheduled pickup. My driver was 5 minutes early and the ride to LGA was flawless. I'd definitely use them again.

We travel alot (or at least we did before the virus) and we were looking for a new reliable airport…read morelimo service, as our old service had became very unreliable. For this trip we also had a 6ft snowboard bag to transport to the airport. I found this Imperial Limo service on Google search, after passing over a few pages of companies that wanted me to book on-line. I hate that. needed to speak to a human being. The person I dealt with on the phone answered on my first try, was very professional, the procedure (emailed confirmations and 15 minute early arrival at my house and a text when they arrive) was also very professional, and they remembered on both legs of the trip to use a large SUV that accommodated our snowboard bag + 3 suitcases. (We've had other services show up with the wrong car - when we had specified about needing a big car for the snowboard bag - and we have to make a flight!) Our return flight was re-directed to EWR from LGA and the time was changed. No small thing, but the driver was there at EWR when we arrived and he was wearing a suit! The car was clean and he knew where he was going. And he was a super-nice guy. So we will be using them from now on. Totally recommend.

Rip off I was going to use them for my daughter's prom but I changed my mind. If you are looking to…read morebe scammed. Jack was who I spoke with. He is very greedy and unprofessional. I booked them after 9Pm Everything was finalized after 11:PM. I canceled the next day at 9:00am The next morning but Jack refused to cancel the order. instead of him understanding that his services was no longer needed for the 15 min ride at $335 pick up and $335 for drop off. $335 each way. It didn't make sense the location was so close to my home the price was not worth it. If there's no traffic it could take 20 mins total for close to $700. he refused to cancel and he became rude, he was eager to say he was still going to charge the credit card. since I booked it at night there was never a 24hr window but I canceled in the morning. The services was going to be for the evening. 6pm drop off and 11pm pick up. There was not a no call no show but he was saying he would use that to get paid if I try to dispute it. He is professional when getting your money but if you change your mind he will go out of his way to be rude. He made my daughters prom so stressful. Greedy company book elsewhere. This was Friday 6/2/2022 booked Saturday canceled 6/3/22 Monday 6/6/22 jack posted payment to the credit card. Just greedy

what's to say about this fantastic limo service this guy Jerry is a true genuine hero has a…read morefantastic company and I highly recommend them. To Anybody who lives in kings point and that part of long Island will definitely get the best five star service there is. Jerry himself is a true gentleman and I wish him all the best he's actually competitor of mine I'm in the limousine business too ,but I won't say who I am I just want to say that Jerry is A 1 he has brand new buses ,and he updates them every 2 to 3 years and yes they have bathrooms.

What a great time we had for my daughters birthday. I called around a bunch of places for a quote…read more We weren't looking to break the bank as this was just a ride to a from my daughters 12th birthday party. Not made of money or anything, just the place we were going was far and we didn't want to inconvenience the parents to drive their kids 40 minutes away to my daughters party. This was the only place that was willing to come down in price and let us know what other options there was to make it work. Different vehicles, one way, round trip etc. They went above and beyond to make it work for us as best as they could. Without any hard feelings, or pushing to try and make us use them. Nothing but helpful suggestions and hoping it would work. We ended up book the immaculate 15 passenger sprinter. Jerry was our driver, he was a gentleman to say the least. The sprinter was clean, smelled great, looked literally brand new. Absolutely perfect experience with them. Will definitely be using them again 100%.