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    VTA - Bascom Light Rail Station

    4.5 (6 reviews)

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    ABC Airport Shuttle - Sighting Seeing Tours in San Francisco

    ABC Airport Shuttle

    4.6(227 reviews)
    6.8 miEvergreen

    Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

    Varinder's response (the business owner) came six months AFTER our trip--an extremely delayed reply…read morethat is filled with inaccuracies and completely lacking honesty or accountability. We also have documentation, photos, and our printed reservation confirmation--including the special accommodation notes--that clearly show what actually happened. To clarify the timeline: 1. Reservation Made in Advance We reserved transportation several weeks in advance, specifically requesting the correct ADA-capable vehicle to accommodate passengers traveling with fully motorized mobility scooters, along with our group and luggage. These accessibility needs were clearly documented in our reservation. 2. Wrong Vehicle Arrived for Pickup When the driver arrived at our home for pickup, the vehicle was not the ADA-appropriate van we reserved and could not accommodate our passengers or their scooters. When we contacted ABC, the only solution offered was to send a second van hours later and at nearly double the cost--which would have caused us to miss our ship's departure entirely. This left us scrambling to salvage our travel plans. 3. We Called Ahead to Confirm Our Return Ride Because of the problems at pickup, we proactively called ABC before our return date to ensure the correct vehicle would be sent and that we would not experience the same issue again. Even Varinder admits in his response that we "again" requested the correct van for our ADA passengers--which simply confirms that the proper vehicle had already been requested and reserved from the beginning. 4. ABC Cancelled Our Return Trip During that call--three days before our scheduled return pickup--ABC's response was not to reassure us or correct the issue. Instead, they canceled our return transportation outright. No alternatives were offered. No assistance was provided. There was zero customer service or effort to help resolve the situation. That is why my original review was posted after ABC canceled on us before our return trip. For anyone traveling with ADA accessibility needs, mobility devices, or larger groups, I strongly recommend not relying on this company. Our experience showed they cannot be trusted to provide the vehicle you reserve or support customers when serious problems arise. Fortunately, after ABC canceled our return transportation, we were able to book Uber XXL vehicles, which ended up being far more reliable. You can schedule Uber rides in advance, and they came through when we needed transportation the most. Lastly, I want to be clear that I rarely write Yelp reviews. I am not someone who goes online to criticize businesses without reason. When I do take the time to write a review, it is because the experience was significant enough that others deserve to know about it. This review is intended as a serious warning to potential customers so they can make an informed decision and avoid the same situation we experienced with ABC Shuttle Service. -- Updated 3/13/26 -- in response to Varinder's continued dishonesty.. We NEVER stated that the scooters were foldable. From the start, we clearly disclosed our ADA passenger needs and completed the reservation online, including written notes specifying the mobility scooters and accessibility requirements. ABC never asked whether the scooters were foldable, and if that information was important, it should have been confirmed when reviewing the reservation details that were submitted. The luggage count and all other information were included in the online reservation at the time of booking. This indicates the reservation details were simply not reviewed before assigning the vehicle. The issue here is not miscommunication on our part--it is ABC's failure to review the reservation and properly plan for clearly disclosed ADA needs. We also reject the implication that the reviewer is not connected to the reservation. The last name on the reservation matches mine, and your own response acknowledges that multiple people--myself, my sister, and my mother--contacted your company about this booking to ensure the correct accommodations were arranged. We made multiple efforts to confirm the details in advance. In short, we over-communicated to prevent exactly this situation, while ABC failed to review the information provided and assign an appropriate vehicle. Questioning the legitimacy of the review instead of acknowledging that failure only reinforces the concern that ABC is deflecting responsibility rather than addressing what actually occurred.

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    ABC Airport Shuttle
    ABC Airport Shuttle - ABC Airporter @ SFO stands out

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    ABC Airport Shuttle

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    Uber - Outside - their 3rd Street offices.

    Uber

    2.1(2.1k reviews)
    42.4 miSoMa

    It is cheaper to take a Uber than to get a ticket for a DUI. I use it before I get BATSH%T drunk,…read morelike at a wine or bourbon tasting dinner event. What appeals to me most about Uber is that it prioritizes a passenger's safety. The app generates a one-time verification PIN that I give to the driver, and the app also permits me to opt-in for an audio recording of the entire driver/ passenger conversation. I also use Uber to buy ferry tickets to Fire Island. I click on "Account" "Transit Tickets" "Buy Ticket" and then select which part of the island I want to visit. This July 4, I plan to go to the annual Drag Queen Invasion of Fire Island, so I will be selecting "Pines". The app has a Hotel Reservation feature that is found on the "Services" tab, but I won't be staying in the Pines overnight. It will be a "day trip" thing. Overall, I have had nothing but positive experiences with Uber in all the years that I have been using the service. I am one satisfied customer.

    I don't really like Uber but I have used it a few times to get around…read more I just don't like that it's not really a company it's independent people. (Which sometimes can be a complete freaking creepy weirdo) So I try my best not to use them unless I have to. Because you never know what kind of driver you're gonna get. To be honest I like a traditional taxi cab better than uber.

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    Uber - Uber Headquarters on 3rd Street

    Uber Headquarters on 3rd Street

    Uber
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    Vehicle damaged by Uber driver Ajmal Nadere. I have to pay the bill. Happy Thanksgiving Uber

    Eco City Cycles

    Eco City Cycles

    4.9(58 reviews)
    4.0 miDowntown

    And the holiday cheermeister award goes to…read more.... Thank you, Echo City for an amazing holiday family treat! Our ride on Friday night through downtown Alameda and Candy Cane Lane was nothing less than Christmas Magic! The cycles were beautifully lit with flashing Christmas lights, sparky silver seats and played lovely holiday music that the entire neighborhood enjoyed! As we rode through the street of downtown on our holiday chariot of cheer ... taking in the beautiful scenery of holiday decorations, the neighbors came to their windows and doors waving with delight to cheering us on. Perfect for date night, evening with friends or magical ride for the whole family! Make sure you sign up via Eventbrite -- you don't want to miss this special event!

    Eco City Cycles has been a delight to work with over the past few years. My husband initially…read morereached out to them in 2020 when he was planning our first date. He booked Jeanette and she was a delight to work with. The pedicab was a surprise for me, and I had the best time exploring Downtown San Jose. Jeanette arrived on time, was very professional, and I felt safe at all times with her as the driver. She was open to any stops that we wanted to go to, was helpful with taking photos for us, and was very flexible with the time. (We went a couple of hours overtime and she was gracious about it.) Fast forward to a year later, my husband booked them again for our one year anniversary. Again, it was a surprise for me. He essentially recreated our first date, and ended up proposing to me at Christmas in the Park. Our pedicab driver was great and took video footage and photos of the proposal for us. Priceless memories that I'll always cherish! When it was time to plan our wedding, we wanted to incorporate the pedicab somehow. We reached out to Jeanette, and ended up renting one of their pedicabs and had a friend drive us into the wedding reception as part of our grand entrance. We surprised our guests and they all loved it! We used the pedicab afterwards as a prop for photos for all our guests and it was a huge hit! Needless to say, we are so happy with this company and the services they provide and have used them (and will continue to use them) to show friends around downtown SJ. If you're looking for a unique way to explore San Jose, don't hesitate to reach out to them! Friendly service and a fun way to explore downtown with a new perspective!

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    Eco City Cycles
    Eco City Cycles
    Eco City Cycles

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    San Jose Airport Taxi - Comfortable ride for best customer care

    San Jose Airport Taxi

    4.6(452 reviews)
    7.1 miSanta Teresa

    Pratab is the most pleasant and competent driver I have ever used. He is always on time and goes…read moreabove and beyond to make sure I am more than comfortable. Some background on my situation: I have epilepsy, as a result of that reality I have forfeited my driver's license. I depend on taxis and buses to commute over and hour to work often, as well as getting to and from my girlfriend's/ friend's. Pradat satisfies and exceeds all of my transportation needs and expectations. When I am in San Jose he is the only driver/ company I depend on to get me where I need to go whenever I need to be there.

    I don't use a lot of taxi companies anymore obviously because of RIDESHARE but once in a while when…read moreI really want to make sure that I need to get somewhere on time and I don't want to roll the dice with an app on my phone I think it's really best to call a legit traditional taxi company. So when I am thinking about a taxi company I'm thinking about a company that's local that provides good service with good drivers and decent vehicles. When I went looking for a taxi company in San Jose I immediately noticed that San Jose Airport Taxi company had plenty of reviews and that they had been around for quite some time and had a track record of providing good service. I felt that would be the safest route to take and boy was I right. The taxi that arrived was clean the driver was very well dressed and polite and the car actually got to my residence about 15 minutes early. The driver knocked on my door and assisted me with my luggage and we got to the airport with plenty of time to spare. And just so you know I gave the driver a huge tip because I really appreciate the excellent service that I received from San Jose Airport Taxi Company.

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    San Jose Airport Taxi - Our Drivers Are Standing By

    Our Drivers Are Standing By

    San Jose Airport Taxi - San Jose Airport Taxi Prius

    San Jose Airport Taxi Prius

    San Jose Airport Taxi - San Jose Airport Taxi Prius

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    On Time Yellow Cab

    On Time Yellow Cab

    3.9(46 reviews)
    11.7 mi

    Made a reservation to be picked up to go to SFO at 12:00pm. Was given a courtesy call at 11:15 and…read moreagain a few minutes before 12:00 as the driver was there right on time. I appreciated them living up to their name because the last thing you want to do is stress out about being late to an international flight with your family, especially my family :) The cab was clean, air-conditioned and driven quickly yet safely by a driver who was friendly and polite. We called them again to reserve our pick-up from the airport and had the same experience. I highly recommend these guys if you're in the area and need a ride.

    What a nice guy! I had a job interview yesterday and had last minute car problems right before it…read more I knew it would be expensive but instead of taking the bus/light rail, I figured the cab would be worth it so I'd be less stressed and able to focus. I made an online reservation and the dispatch guy called me a few minutes later to confirm. The driver came right when I asked, picked me up from Palo Alto and drove me to San Jose. Luckily there was no traffic and by the time we got there, I still had some time before my interview. I was hungry and we saw a McDonald's nearby. So the driver went over and got into the drive through line. I was worried about the meter and told him I'd just go inside and walk back to the office. But he said not to worry about the meter. Instead, he stayed in the drive through line, waited with me and even treated me to coffee! When we got back to the office for my interview, I pulled out my credit card (yes, there's an app for that!) and he didn't charge me the whole amount. (Don't remember the exact meter, but I paid something like $45 instead of $60) He said that since I was looking for a job, he didn't want me to pay full price as long as I wrote him a Yelp review. Not only did he calm my stresses about my interview, he treated me to coffee and gave me a huge discount......he TOTALLY MADE MY DAY!!!! So here I am, blasting it out on Yelp and thanking God for people like him. It's people and small businesses like this that Yelp is for.

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    On Time Yellow Cab
    On Time Yellow Cab
    On Time Yellow Cab

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    VTA - Bascom Light Rail Station - trainstations - Updated July 2026

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