I ended up at this place after researching what was local. I called to see if I needed reservations the guy said no. I get there and it's closed but it says they open at 11:30 it's now 12:30. I have 4 kids that are impatient but we wait around until a gal comes back stating she was sent to do something else... We finally get and as a first timer I would have liked a lil more direction. I got the virtual ride for the girls which was done in 10 mins. The boys were supposed to be boxing each other but my nephew whom needs help because he is autistic ( I explained this to the young lady) needed a one on one. However, more people were coming in an she got tied up needless to say only one of my nephews had fun. Next time I'll drive to Del Amo. read more

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Randomly decided to check it out with my friends and had a great time the worker who helped us out was very cool and helpful. Definitely will be back . Make sure to try the rollercoaster experience 10/10 read more

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Best place yet bring family and friends much fun many games to play 10 of ten will recommend all the way read more

VR Place - There having to much fun - Arcades Near Me - Redondo Beach, California

Would not recommend this place owner is rude as fuck There's construction goin on during the party's nothing is working eveything is a mess and to top it off they won't refund you read more

This spot is why we keep coming back to the otherwise meh South Bay Galleria mall. Ernesto seems to always be there, and has great energy and is great with the kids! Him and Jeff are both very positive and Helpful. It's worth getting an hour for $35 instead of a $15 for 15 min. It takes a bit to get used to playing and getting into the games themselves. They have some New awesome games like Walking Dead and Serious Sam. Kiddos like Merry snowballs and Job simulator. read more

A fun experience. This game is a little scary to PG 13 level, but theme is R rated (Jack the Ripper). Note: VR googles here don't work with glasses. So just beware. We had one person with glasses and she couldn't see well. We did a game at Dreamscape VR before and those work with glasses. Location: South Bay Galleria (2nd floor). It's literally just one open space. Game: Wax Room, Jack the Ripper. 20 mins. Service: staff is very nice but not very helpful with giving instructions. Experience: you wear VR goggles, headphones, and backpack with the PC. This game you can pretty much free roam, except each level is timed, so you do have to move on to next level when time is up. There are a LOT of clues to pick up. There are also a lot of riddle type clues you have to read and MEMORIZE (since clues are virtual, you can't take them with you as you progress to read again). That is a major downside. There are also creepy things and things that jump out at you, small scares, but really distracted us from the clues. We didn't really figure out what we needed to do and how to manage the clues until the end. So we didn't ID Jack the Ripper and got VR killed in the end. The VR was good, but the clues and instructions could be better. The equipment is also not quite as good as Dreamscape. read more

Absolutely love this place. It meets all my sons expectations therefore its great for me. Flat scrren tvs all updated equipment maintained and staff provides assistance and are patient with every type of player. Beginners- novice- or expert they have you covered. There is also a VR ride outside that is 3-5 mints long. The store is immaculate Just remember to be patient because may have to wait to play. You can pay varies amounts according to time frim 10 mintues to 2 hours. read more

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My son loves this place. The girl that works there is always helpful, and nice.They usually have some great background music playing too.

Had to make an account to review this place horrible Construction is going on during my sons party and literally none of the games from the big bundle that cost a lot of $$$ by the way nothing worked nothing was even available and owner didn't want to give us any type of refund I would check out some other place read more

Really amazing place to go to with all your friends highly recommend the vr simulator!

The VR Place at the Galleria Mall, Redondo Beach, is where my godson asked to go for his 22nd birthday. We paid and reserved our spots in advance via their website. We brought along his siblings, ages 11, 16 & 18. They absolutely loved it & I was blown away by the VR Place employees who go above & beyond to make the experience awesome for everyone. Initially we worked with Jeffrey and when he went on break, we worked with Cayden (I hope I'm remembering their names correctly). They set the kids up with different games to their liking. Their sister didn't want the scary games so she did a musical coordination game and then later a shooting game with less gore that she loved- she even played against the boys and beat them for most targets hit! One of the kids has a light sensitivity issue that has potential for causing seizures (he plays video games no problem- but not VR)- still he wanted to come along anyway knowing he might not play--so I asked if he could just briefly see how he felt in the VR equipment just for 1-2 minutes & we prepared him for how to quickly remove the VR goggles. He decided he wasn't comfortable. So the employee, Jeffrey, seeing how one kid wasn't able to play, took it upon himself to come over & talk with him. Jeffrey was the most positive peer influence I could've asked for. He encouraged him in so many great ways & then Cayden stepped in when Jeffrey had to leave & she did the same! I just sat on the couch provided there, listening to these employees in awe & our kid was really loving talking with them too. So three of the kids were playing & having a blast and the one sibling not playing was being encouraged by these incredible, creative & hardworking employees- amazing. Initially, I thought the cost was high per hour -but then being there, experiencing it, I realize now how much we called on the employees to help & change the games, etc. Plus they keep the equipment clean, the atmosphere fun and very cool. We all made a plan to come back. I never dreamed it would be such a great experience. Major score! The equipment worked perfectly by the way, no delays or interruptions at all. My advice is reserve & pay in advance. It was busy right before we left. We had a 6:30pm appointment. read more

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Great games and service from the absolutely stellar Orlan. He gave great game recommendations and helped us use our time as wisely and fun as possible read more

My husband and my son went into The BATTLEGROUND VR place on the 2nd floor next to Kohl's. And they couldn't stop talking about it. They had a one on one vr battle where they fought against each other and moved around believing they were in different floors. In the video my husband is shooting down because he sees my son on the second floors while he was standing on the ledge on the fourth floor. You can play up to 4 players. I'm going to join them next time so I can truly understand what he is talking about. They raved about how friendly the staff were and how they work hard to enhance the VR experience. read more

VR Place - Arcades Near Me - Redondo Beach, California

This place exceeded FIVE stars!!! Some of the games my kids played were smashbox, revolver(their favorite) and superhot. It was $29 am hour and they each played for an hour. We went during the week so it wasn't busy. I called and reserved 3 spots. The staff was very nice and informative. We will definitely return for more VR. read more

VR Place - Revolver was their favorite. - Arcades Near Me - Redondo Beach, California

Omg. Stopped by just for the heck of it. It was sooooo much fun!!! I cant wait to come back. Hayden was so helpful and friendly!! We're living in such a cool time..!!! read more

Love this place! I really into VR now and came specially from downtown to check this place, a bit far me though, but it worth it. Great accommodation, staff very professional. Overall bunch of games, awesome attitude, water and plenty of space. Thank you guys you made my day;) read more

VR Place - Arcades Near Me - Redondo Beach, California

Think this company is out of business. Have been calling and emailing for a week with no one pickup phone or replying to messages/email.

Took my kids to VR place after seeing a movie and they had a blast. The staff Roger and Jeffrey were very friendly and helpful Will go back again. read more

Super fun! Never have tried VR before so it was great. I took my girlfriend and she had a great time as well. Customer Service was amazing too. read more

Not sure why there are no options for zero stars. Came here because my son wanted to try it out and we had time to spare before the move across the way. We were not acknowledged for at least 5 minutes once we arrived. The female sales lady then asked how she could help and we let her know what we wanted. She then said the male would be right with us to help us out on our request. Was then ignored for another 10 minutes, he then verified what we wanted then went to talk to other customer's. Waited another 15 minutes watching them both assist people who came after us. I watched the excitement leave my 8 year old and the disappointment was all over his body language. We then had to leave as our movie was getting closer to starting. My son lowered his head a cried. Not cool to disappoint a child like that. read more

Great place to try out VR, for $19 you get 30 minutes which is a great price. We have gone during the weekend many times and they are never super busy, you don't have to wait much. Highly recommend that you give them a try next time you are at the Galleria Mall or nearby. read more

I had a great time on date night with the wife. The staff is great at recommending games based on what you are looking for. The wife and I were exhausted after an hour of boxing and shooting at each other. read more

This place is awesome! I went here for my birthday, there were 5 of us and we played Revolver for 2 HOURS!! As this was all of our first VR experience we were blown away by the immersive ness of the game we played and now I can't wait to go back and try out more of their games. Next. Level. Shout out to Ray(Duck)!! read more

Amazing place with an affordable price! I loved The Poisoner & The Wax House because of the immersion element and their scary themes. If you have a group with at least one jumpy person, it will be hilarious! Also playing Revolver and the shooting zombies game (don't quite remember the name of that one) was tons of fun! You honestly lose track of time when playing these games just because it's entertaining. These games were on the more edgier side but they definitely have games for younger kids as well. They do have Beat Saber which is a cool game to play for all ages and you won't have to walk around but you do still move! I would advise people to maybe bring some comfortable shoes and clothes to play because it can be a workout! Some athletic clothing would actually be the best. Shout out to Kenji and Ray who were the staff that took care of my group for the games. They were very helpful and also nice. Would definitely come back again!!! read more

Took kids, ages 13, 12 and 10 on 5/7/2021. Kids were playing shooting game against each other. Laughing, yelling and having great time. It's nice to see kids being able to have fun again and the staff really tries to be helpful and has a positive attitude of trying to give customers a great experience. read more

My brother really enjoyed the game, workers are really nice and prices are actually pretty good for the experience!!!

this review is specifically for the jack the ripper and poisoner experiences. this establishment opened just a couple of months ago, as of this writing. they're affiliated with the quest room escape company, and that level of quality shows. unlike other VR arcades, you are set up with a mobile back pack rig that allows you to roam the space. it is amazing for immersion being able to wander around a large floor space. also, the price is very competitive for this sort of establishment. it's $25 per person for a 30 - 45 minute experience, which is very competitive when compared to similar experiences like the void and dreamscape. both the jack the ripper and poisoner games are cooperative, escape-the-room style experiences, and both are very creepy. definitely bring friends, especially if they're jumpy. jack the ripper puts you and your friends in the role of plague doctor investigators trying to uncover the true killer behind the infamous murders. jack the ripper also features a really cool "preshow" that takes place in a decorated back room set, complete with lighting, sound, and practical effects (super fun, if you're an escape room enthusiast, like me). the poisoner has you playing as modern day police officers investigating the home of a notorious serial killer. in my opinion, the poisoner was the stronger of the two, both in terms of graphics and gameplay, though both are well worth your time and money. i'm dinging a star simply because the employees who happened to be working that day had not played the poisoner, and did not understand just how scary the experience was. before playing, i asked the attendant about the poisoner's content, trying to set my expectations. i wasn't given a definitive answer. turns out, the game has multiple jump scares, and also has some scenarios that were triggering to my gaming partner (snakes, cages, violent men in small spaces). while it was fun after the fact, i could have gone without screaming at full volume in the middle of the mall at 3 in the afternoon. besides that, i highly recommend this place. free roaming VR escape rooms are an excellent innovation in the escape room market. read more

I came with my sister she had the best time ever I would definitely recommend and I would want to come back 100% . Great prices affordable and amazing read more

Brought my little sister and we had a blast great experience for kids and adults the rollercoaster simulator is a must try!!!!

This was so much fun!! I took a group of coworkers to do something different for a team building thing and we had a blast!! Kenji and Ray were very helpful and patient with our large group. I was just expecting to sit in a chair and look at some things but it was an experience. We were SWEATING. The shooter games were probably my favorite cuz it felt so interactive. The escape room games were creepy but so immersive. And we watched them wipe down the VR Rigs between each use which was very comforting to see. A very clean location as well. Easy to find. I suggest coming with a big group cuz it's fun to watch other people do it. BRING A BOTTLE OF WATER. YOU WILL SWEAT. read more

Very cool place. Usually have stations available upon walk in. Normally get 2 hours for my 7 year old. Staff is super helpful.

I tried this place out since Battleground in the same mall is so bad now, and this place is even worse! The worker didn't mention that these headsets only let you play ONE GAME per payment, and the game we chose was not working properly. The tracking was way off, and the employee blamed the sunlight for it. Refused to give me any sort of compensation! read more

Ivan and his crew are awesome! The shooter games Over Kill and Arizona Sunset are THE GAMES to play! Game prices are very affordable for the family. I can't wait to do a game night up here! Thanks Ivan for a awesome and thrilling experience! -Rick read more

Had a great father-son outing today at VR Place in the South Bay Galleria! Shot at each other with 6-shot revolvers, and then invading orcs with bow and arrows! My first time doing VR - no vision issues at all, experience was a ton of fun! Looking forward to going back. Thank you, Maryam, for taking good care of us. read more

My son, who is 5 tried this VR place at South Bay Galleria mall 3x's with in 2 months. It's casual and staff is helpful with a good amount of friendliness. He played the store counter worker game and cooking in the kitchen game. I think he played 30 minutes and an hour long the other times. My only concern is that I don't see the employees wiping the eye wear/ head gear with sanitizer for each customer. So I'll probably ask if I can wipe it oFF with antibacterial wipes Nxt time. Price is a bit high $20 dollars for an hour. My son did like it ALOT and wants to come again as often as I'll take him. It seems ok for occasional activity for him while I shop but I'd rather him go to the dinosaur jumping and museum at the mall. We GO there often as it has more active, interactive and amazing things to play On. read more

Epic VR experience! The zombie apocalypse game was an intense adrenaline high! Would definitely come back again for the other games and adventures. Nice friendly and patient team they have operating this venue. read more

Don't come here if you know that you will not be getting the immediate assistance! A group and I stopped by, and we noticed the place was understaffed. We watched a worker doing their best to provide the help the players need so their money would not have gone to waste. Let me point out that this worker was the only one active, but there was nobody else helping them. We had fun and the games were very enjoyable though. read more

I went with a group of 5 friends to this location and had a blast! We especially loved the multiplayer games. When we switched in and out of different games the transition was flawless -only taking a couple seconds to switch to each one. The staff was helpful and efficient. We are already planning a trip back! read more

This was such a fun VR experience. I had never done it before today, but by the time I left I was sold! My friends and I played for hours and played multiple games from first person shooter to mystery murder solving games. Well worth the day I spent and had the most fun I've had in a long time. Thank you!!! read more

This place was a really fun place to take my son to. He had a blast playing Creed and the gentleman working named David was very helpful and he even encouraged my son as he was playing to not give up. read more