Monica is the realtor everyone deserves and didn't know they needed!…read moreShe helped us sell two properties and she made everything feel like such a smooth process! She's available and dependable! She takes her time to help you understand each and every step you're taking! She truly knows what she's doing and the best way to ensure her clients are getting the best value for their money!

We were very pleased with Monica as our realtor. Throughout the whole process, she was the person…read morein our corner who had our backs. I loved her honest, realistic feedback on homes she viewed for us. She is extremely knowledgeable about the housing market, the surrounding areas, and how to close a deal that is beneficial to her clients.

Working with Lauren for the second time was the best decision we could have made for our home sale…read more We first worked with her when we bought this house, and after such a positive experience then, there was no question about who we would call when it was time to sell. The current Texas market presents some unique challenges, but she navigated the entire process with expertise and steady guidance. Her knowledge of the local landscape and her strategic approach were instrumental in getting our home sold. If you are looking for an agent who is dedicated, experienced, and truly has her clients' best interests at heart, we cannot recommend Lauren enough!

Lauren guided me through a stressful home selling process with her expertise making it as easy as…read morepossible. This being my first home sale I more was than pleased and put at ease through the process.

We found Susan from a house she had listed on Zillow. She was very quick to respond and didn't slow…read moredown a bit. We were living overseas when we began this process, so time zones were a real challenge. Susan set up a web page for us to view houses and leave comments. This made the process so easy. When we finally arrived in Texas Susan had lined up some of top choices to view. She took it in stride when we added things last minute and ended up going back to the other side of town. It didn't take long for Susan to realize whet we needed in a home. Susan walked us through every step of the process and was very helpful when we needed to change the closing date based upon when we would be returning to Texas. She has even check on us a few times since closing! I feel like we have more than a Realtor in Susan, we have found a friend!

Luckily and thankfully for us Susan Banks (with Coldwell) was already a good friend of the family…read moreso we already knew the quality of a person she is. Susan helped us find and navigate our real estate sell. We were able to sell and also close on our new home in less than a week apart. I cannot recommend Susan highly enough! She was patient, highly knowledgeable about the market and the real estate business. Susan was incredibly flexible and accommodating in scheduling the showing of our home.  We were completely dependent on Susan due to the timeline of our relocation.  She was patient with our changing my mind about offers and generous in giving detailed feedback and notes in reading contracts, pointing us in a good direction with lenders for our new home purchase even though she was involved in selling our current home. Susan set realistic expectations throughout the process, and basically guided us through every step of the way. Also important to us was the fact that she put absolutely no pressure on us and provided information in an even-handed, non-judgmental manner. Bottom line - I can't imagine having a more positive experience and recommend her and Coldwell without reservation to anyone looking to buy or sell in this stressful market.  Thanks Susan for all of the hard work.

I give this company five stars, solely based on the agent, Mariah Alanis. I appreciate the…read moreprofessional response that we received from this young lady. Mariah made our home buying adventure fun and exciting. I had questions, and Mariah was always prompt with her responses. Many real estate agents approached me, but Mariah was kind and helpful. I like her personality and knowledge of the home buying process. Thank you, Mariah, for your loyalty to your customers! Bennie, Carol, and Jaida.

Mary Jane is everything I wanted in a realtor. She is hard working, knowledgeable, honest, and…read morecommunicates well. While selling my house, Mary Jane made herself available to answer any questions or concerns. She always returned phone calls and replied to text messages promptly. Mary Jane definitely understands the market. Her marketing strategy helped put our home under contract in less than a week of signing with her. I feel so blessed to have her as my agent. I couldn't have had a better experience selling my home.

Awesome and very knowledgeable realtor. We love Mary Jane and we were so glad we chose her to help…read moreus purchase our beautiful home. She's very honest and down to earth and will advocate for you. She has been in the business for quite some time so she's very experienced and is able to answer all of our questions. I love she gives you a sheet of houses we will be viewing and encouraged me to write notes on it. She has excellent customer service and we're blessed to have found her to represent us. She has become family now and we know we can always call her if we have any questions about our house in the future.

It has been just over a year since my husband and I (24 years old) purchased our first home with…read moreSarah Albright and the Salas Team in Killeen, TX. I can confidently say this was a costly mistake. As first-time buyers, we trusted that our agent would guide us, advocate for us, and help us make informed decisions. That did not happen. We were required to sign an exclusivity agreement with the Salas Team after being connected through Zillow, which limited our flexibility early on. Our first agent, Robert Key, quickly became unresponsive and failed to follow up on critical information about a home we were considering. We later discovered on our own that the property had foundation issues, something he said he would "look into" but never did. We terminated that agreement due to lack of communication and support. We were then referred to Sarah Albright and continued with the Salas Team after being told by Shirley at Integrity Mortgage Group that we would receive a 1 point buydown if we purchased with the Salas team. That incentive directly influenced our decision to stay. While Sarah was communicative, she did not provide meaningful guidance where it mattered most, during negotiations. When we expressed that the home seemed overpriced based on its condition and time on market, we were told it was "a very good price," which discouraged us from negotiating. We ended up offering full asking price and ultimately paying above it. Looking back, we clearly overpaid. The most concerning part of our experience was the home inspection. When we asked for a recommendation, Sarah referred us to an inspection company without disclosing that her husband worked there and participated in our inspection. This was only revealed after the fact when I noticed the last name Albright on the inspection paperwork. I jokingly asked if she had a brother or cousin who worked for the inspection company. To my surprise this is when she disclosed her husband worked there. This is a clear conflict of interest and should have been disclosed upfront. Unsurprisingly, the inspection missed multiple major issues, including water damage, uneven flooring, and other defects that have since cost us close to $20,000 in repairs within the first year of ownership. We were also discouraged from making reasonable repair requests or negotiating for credits, and little to no advocacy was provided on our behalf. To add to this, the promised 1-point buydown was never clearly reflected or properly explained at closing, leaving us feeling misled. At the end of the day, we were inexperienced buyers who relied on professionals to act in our best interest and instead, we feel we were pushed through a transaction that benefited everyone but us. We regret working with Sarah Albright and the Salas Team and would strongly caution other buyers, especially first-time buyers, to think twice. Do your own research, hire your own inspector, and do not rely on incentives that are not clearly documented and explained in writing.

I wouldn't trust these realtors as far as I could throw them. We bought a house that there's all…read morekinds of discrepancies in the disclosure paperwork, you would think that a buyers agent would work in your best interest, but they worked in their best interest. I would give them a big fat O star if I could.

Andrea Forte has gone above and beyond for us during the numerous real estate transactions we have…read moredone with her. She leaves no stone unturned when making sure that all legal protocols are followed during each and every step of the way. She has a wide network of friends and associates that she coordinates with to make sure that each realty experience is top notch and way above and beyond the competition. She is a sharp cookie, and it shows in everything she does! Plus she is humble as well, and doesn't pressure anyone to leave her positive reviews, and it shows!

Teresa is an excellent realtor!! She does what she says she'll do, when she says she'll do it…read more She helped seamlessly navigate a first time home purchase while patiently answering questions and providing thoughtful advice. She also helped a home selling process that was anything but easy. Though the difficulties were not of her doing she was always there to assist with potential buyer's agents, provide appropriate referrals and again gave great advice and accurate, timely answers to our many questions. I would highly recommend her to anyone looking to buy or sell a home in the Killeen/Harker Heights area.

Teresa was wonderful! I love our home. She spent numerous hours/days/weeks with us until we found…read moreour dream house. I could not be more happier. I'm so thankful we found Teresa to be our realtor.