Monika is by the best realtor there is in Killeen. TRUST ME!!!! IVE DEALT WITH 2 OTHER. WHEN They…read morefound out my husband and I weren't approved for a loan they didn't even bother to help us out. However, Monika made sure we knew when where and how to do everythin. When I tell you she got us everything we wanted in a house and never gave up on me and my family I truly mean it. We spent the better part of a year together. From getting approved for a loan til the time of closing. Even after closing we had questions as first time home buyers she answered them all. A veteran herself, she knows how the VA loan works as well. I only wish I could offer her so much more than a review becuse she truly deserves it!!! Thank you so much Monika.

From the owner: I am a U.S. Army veteran I served 21 years of service, understanding what loyalty; commitment and…read morededication means, now serving as a licensed Real Estate Agent. I am a real Estate Agent who is committed to excellence in meeting my client's needs. I will be devoted to achieving your real estate needs and desires and always considering your best interest.

If you are looking to sell your home with the Shelly Salas Team, we got 2 words…read more MELISSA REYES. Yes, we had the best time with the Shelly Salas Team. We originally purchased using the Shelly Salas team and even Sold our home with the Shelly Salas team. We initially went based off of other families written experiences and took a chance. Let me tell you we are truly so happy with the result from both transactions! We truly couldn't be happier with getting our home sold and if course for top dollar! Within 2 days we had a offer on our home and within less than a month we were officially able to close. We moved from Texas to Missouri (military family) and thanks to our AWESOME realtor she got everything done for us and made it such a stress free process for us. We met in person in the beginning before departing and got the full process of how it will all work, the fees, everything. She made us fully aware and was so professional with all the answers to our questions. So lastly, If you are interested in selling your home my wife and me TRULY recommend this team and of course the best realator Mrs. Melissa Reyes!

It has been just over a year since my husband and I (24 years old) purchased our first home with…read moreSarah Albright and the Salas Team in Killeen, TX. I can confidently say this was a costly mistake. As first-time buyers, we trusted that our agent would guide us, advocate for us, and help us make informed decisions. That did not happen. We were required to sign an exclusivity agreement with the Salas Team after being connected through Zillow, which limited our flexibility early on. Our first agent, Robert Key, quickly became unresponsive and failed to follow up on critical information about a home we were considering. We later discovered on our own that the property had foundation issues, something he said he would "look into" but never did. We terminated that agreement due to lack of communication and support. We were then referred to Sarah Albright and continued with the Salas Team after being told by Shirley at Integrity Mortgage Group that we would receive a 1 point buydown if we purchased with the Salas team. That incentive directly influenced our decision to stay. While Sarah was communicative, she did not provide meaningful guidance where it mattered most, during negotiations. When we expressed that the home seemed overpriced based on its condition and time on market, we were told it was "a very good price," which discouraged us from negotiating. We ended up offering full asking price and ultimately paying above it. Looking back, we clearly overpaid. The most concerning part of our experience was the home inspection. When we asked for a recommendation, Sarah referred us to an inspection company without disclosing that her husband worked there and participated in our inspection. This was only revealed after the fact when I noticed the last name Albright on the inspection paperwork. I jokingly asked if she had a brother or cousin who worked for the inspection company. To my surprise this is when she disclosed her husband worked there. This is a clear conflict of interest and should have been disclosed upfront. Unsurprisingly, the inspection missed multiple major issues, including water damage, uneven flooring, and other defects that have since cost us close to $20,000 in repairs within the first year of ownership. We were also discouraged from making reasonable repair requests or negotiating for credits, and little to no advocacy was provided on our behalf. To add to this, the promised 1-point buydown was never clearly reflected or properly explained at closing, leaving us feeling misled. At the end of the day, we were inexperienced buyers who relied on professionals to act in our best interest and instead, we feel we were pushed through a transaction that benefited everyone but us. We regret working with Sarah Albright and the Salas Team and would strongly caution other buyers, especially first-time buyers, to think twice. Do your own research, hire your own inspector, and do not rely on incentives that are not clearly documented and explained in writing.

Georgia was great. She even contacted me on her vacation to set up a time to view the house. The…read moreonly reason I haven't given her 5 stars yet is because I haven't gotten the house completely ready to list. Love, love this lady, she goes above and beyond what any realtor would do. Listed the house, under contract in 7 day, closed in 60. If you ever need a personable, reliable realtor who will help in any way she can you have to go with Georgia.

Georgia has been an amazing realtor. First time selling a house and she helped me tremendously with…read moreevery step. She goes above and beyond making sure her client is happy.

Extremely unprofessional and I believe dishonest. I well never use this company again for anything…read moreand will avoid at all costs.

Deeply unethical. Soldiers please beware of these people. I've been around for awhile, but I have…read morenever come across such hucksters. Delia Gutierrez produced a fraudulent sellers disclosure, failing to disclose severe problems with a property's windows, the correct age of the roof, and a serious and visible cockroach infestation. I was unable to see the property in person before making an offer, so Joanna Pearce saw it, didn't fairly disclose the condition, including an obvious hole in the wall in the kitchen, then had me bid up past the top of the market without doing a market analysis on comparable listings. When I discovered all of the deficiencies in the property via an inspectors report and personal inspection, where I found dead roaches in plain view and dried roach parts in the kitchen drawers, indicating someone had tried to clean them away, and the property did not appraise according to VA guidelines, I opted to terminate. Andrea Thompson advised that I should get a lender denial of funding for insufficient appraisal to produce to the seller to support my termination, rather than the actual appraisal report. I did so, and produced it, but I'm aware that she then called my lender without consulting me and asked for the appraisal report. Given that appraisers generally are not going to do a detailed inspection and are more generous in the prices they assign than the actual market, I did not want to the appraisal for which I paid $500 to be used as a marketing tool for the scam the sellers are running. Moreover, I asked that Andrea include the fraudulent sellers disclosure (claiming a new roof in 2018, and not disclosing known insulation issues with the windows and cockroach infestation) as a reason for termination, and she would not. But she was supposed to be my fiduciary. Although Delia Gutierrez received notice that the property would appraise low, to which she responded, and she had a letter from my lender denying funds for insufficient appraisal, she refused to get her sellers to release my earnest money - mind you, I had already paid $950 in inspection, option fee and appraisal based on their misrepresentations - claiming they needed the appraisal I paid for to make sure the property actually had appraised low. What a liar! I saw on Zillow, that she used my appraisal report to set a new price. They were refusing to release my earnest money, to which I was entitled , so they could get the $500 report that I paid for! On top of deceiving me in order to engage me in buying the property in the first place! No doubt, despite having the inspection report, Delia will continue to lie on sellers disclosures. During this process, when I asked when I could expect return of my earnest money, Andrea Thompson became unusually unresponsive and tried to prevaricate as to the guidance she had given me, leaving me to write a demand letter and work with the title company to get my earnest money back. This process was a nightmare for me due to these women's dishonesty and unethical behavior. Also, Andrea Thompson admitted to me that she's not even advising her sellers to clean up their properties in this hot market - they just see buyers as marks to target and exploit. Truly despicable. A few thousand dollars doesn't seem worth losing your license, but I guess they rely on people being naive. I honestly would not believe the depth and extent of the unethical behavior if I had not seen it for myself.

Where do I begin.... Well, Carmen is by far the best individual not only for all of your real…read moreestate needs, but as a person as well! She is always going over and beyond to assist you in whatever matters or questions you may have. My husband and I knew we wanted someone in real estate who was not only caring and considerate, but who was also extremely informative about just about anything. We are truly grateful to have found a person like Carmen. If you need an all around five-star agent; who can get your house sold quick, I would look no further because Carmen Colon is the one!

Carmen Colon was our Real Estate Agent! She is be FAR the best Realtor we have ever had! She is so…read morecaring, listens to all your needs, and is very much to the detail! She is fast paced, has GREAT advice, and is a very great business woman! I am so happy we found Carmen to help us find our home! She made it feel like such a breeze, and did everything humanly possible to make it the best possible experience! Her husband George also is fantastic! He was always available when she couldn't be, and always answered any questions we had! We are new to the area, so they really helped moving here a joy! No need to search and further! George and Carmen are great people with great hearts! They will help you find the best home for you, and will help get you the best deal!

Working with Fran was smooth and transparent. Her professionalism and personality definitely added…read moreto ease my concerns throughout the process. She provided timelines for all my concerns and made sure they were properly addressed. I'm so grateful to have had her on my team. She understood my vision and no doubt delivered. Thank you Fran for helping us find our beautiful home!

Francine is an amazing real estate agent. We purchased a home from her and used her to represent us…read moreas buyers as well. We were first time home buyers and she was there for us every step of the way. She is truly astounding at her job. If for some reason we ever move again she will be the first phone call we make.

Horrible company and I truly wonder what they tell owners since they have no problem lying under…read morepenalty of perjury in court. They acted like they were going to work with us when I lost my job, we had an agreement to have everything caught up by a certain date. I started a new job we did pay all owed but at that point the week of the end of our agreement they have us in court for eviction with new evictions fees they decided to pay first instead of my rent. I feel like they were never going to work with us and only said what they needed to in order to get as much money as possible out of us before kicking my family on to the streets.

This is and horrible place they nice to you when you enter but very rude and not helpful I been in…read morethis home 2303 j Dr for 3 years and the first 2 year was good no complaints or problems with them but not it's time to leave the house have house spiders what ever you try it won't work the house has cracks in the walls and around you can see the other room it's a very old house they trying to put me out on my last 2weeks with them because I didn't renew I highly recommend not leasing with them I feel robbed and used

Leah is a very good agent. I came in from out of state on a tight timeline, and she went to almost…read more40 houses with me in two days time. We were caught in the rain almost all the second day, and had to slog through the mud at some new builds. On the third day we went to relook at the house we decided to offer for, only to find out from the seller they accepted an offer late the night before. So Leah worked with us to come up with a secondary option. Which "fingers crossed" will be nice when the home is completed. Leah is the kind of agent you want.

Selling our home seemed like an overwhelming task until Bill Vernon and his team entered the…read morepicture. From the first moment Bill was at our home talking us through the entire procedure. The difficult time began as the quarantines and lock-downs occurred from COVID19. Bill and his team continued working and was able to get the offers in and house sold. He never tired at answering our questions, always making sure we understood what needed to be done. I highly recommend Bill and his group if you want to buy or sell a home. He is very honest and upfront about the property and processes. Very professional from start to finish! I would definitely work with him and his team again.

It was such a pleasure working with Richard. I was going through a big move from Houston to the…read moreKilleen area, which that in its self was stressfull enough, Rhichard was gracious and kind through the whole process, explained everything to me in detail and made sure all of my questions were answered. I will definitely be a loyal customer.

Richard is extremely knowledgable of the area and is an excellent realtor and a property manager…read more I have been working with Richard for the past year and a half where I closed on two investment property deals and I am sure we will do many more in the future I will recommend Richard to anyone who is looking for a realtor or an investor looking for a good property manager

We listed our property through Gold Medal almost a year ago. I waited a little while to write this…read morereview so I wasn't just impressed off the bat and possibly unhappy a couple months down the road -- thankfully, that is not the case! Our previous property management company was terrible and when I first started shopping around with various companies, Janet made me feel so comfortable and was very professional while bringing us on board. I have interacted through email and phone call with at least five different employees and have been very pleased every time, they are definitely a good team. They keep you informed and up to date with what is going on with your property in a very timely manner. I would highly recommend Gold Medal Property Management.

very unfair.. no trash cans to put our trash now we are on the way to get a lease violation because…read morewe have no where to put our trash?? and there was complaints on top of that from other properties where we was putting our trash at.a few months later we had our own less than 2 months it was gone because the company couldn't afford to pay..