Outstanding Service from the Tech Support Dream Team I've…read morebeen a loyal Micro Center customer for over 25 years, and that's almost entirely thanks to Rob Brown in the Tech Support Department. Rob is simply the best--knowledgeable, patient, and reliable. He's been my go-to person for a quarter century, and there's a reason I keep coming back: he knows his stuff and genuinely cares about solving problems. Francis Cioffi, who was Rob's manager for many years, has also been incredibly helpful throughout the years. Both Rob and Francis have an encyclopedic knowledge of products and always take the time to find the right solution. This past Sunday really showcased what makes this team exceptional. I brought a friend in who was having issues with her two-month-old Acer Aspire. David Merritt was able to push through a replacement and arrange for the hard drive transfer. Francis made sure the hard drive got to tech support quickly so we wouldn't have to make multiple trips. Then Rob worked through the hard drive replacement and did extensive troubleshooting--nothing about this repair was straightforward, but he stuck with it until everything was working properly. The level of expertise, dedication, and customer care from Rob, Francis, and David is why the St. Davids Micro Center stands out. They don't just sell products--they build lasting relationships and truly support their customers. Highly recommend asking for any of these folks when you visit!

Last week, I brought my MacBook Air in for a screen replacement. I scheduled a free consultation…read morethrough their website, and when I arrived, my name was already listed on their service screen as waitlisted. The wait was short, and the staff member who checked me in was incredibly kind and patient. I'll admit--I went in expecting the stereotypical grumpy tech experience, but that couldn't have been further from the truth. Even an older couple ahead of me was treated with care and patience as they asked questions about setting up their new device. It was genuinely impressive. After taking in my laptop, they let me know they'd need to order parts from Apple before proceeding. Since parts only ship on weekdays, they offered to keep me updated via my preferred method--text--which I really appreciated. Throughout the week, their communication was prompt and clear. I was notified as soon as the parts arrived and when new issues came up. That's how I learned that, in addition to my cracked screen, my battery also needed replacement. Via text, I was quoted around $426 for both repairs, which I agreed to, assuming it reflected the total cost for parts and labor. However, when I picked up my laptop yesterday, the final bill came out to over $800. The original ~$426 quote didn't seem to correspond to any of the line items on the receipt. Had I known the total would be nearly double, I likely wouldn't have moved forward with the repair. All that said, I truly appreciated the professionalism and attentiveness of the staff. I just wish the pricing had been more transparent and consistent. Here's hoping my now very expensive (and not-so-new) laptop lasts another 10 years to make it all feel worth it.

Went to these guys for 2 issues: 1) display not coming on…read morehalf the time with my Samsung laptop 2) download issue with a particular website Neither issue was corrected on their first try and that was very understandable since both issues were intermittent and they were unable to duplicate issues when they had the laptop. I returned couple days later without an appointment, let them know I still had the issues, and two of their techs stopped what they were doing to brainstorm the issues. I had my laptop back same day with both issues totally repaired - and with no extra charge to me. I highly recommend these guys for any computer/laptop issues.

Called other places and was quoted $100 just to give an estimate for sons broken desktop, called it…read more"diagnostic testing". Called IT guys and they said they would gladly take a look for free. Fixed in less than hour for half the price of "diagnostic testing" of other place. Highly recommend!!

Working in the IT industry for the last ten years, I have learned to appreciate good customer…read moreservice. Prussia Computer LLC was able to troubleshoot my problem and get me back up and running quickly. The service was trustworthy,comprehensive, and prompt. What more could you ask for with computer repair? I thoroughly recommend Prussia Computer LLC for your computer service and support.

From the owner: In addition to virus removal, computer repair, and maintenance, Prussia Computer LLC specializes in…read moreproviding essential IT services to local small to mid sized businesses in King of Prussia and the surrounding areas. A full time IT employee can be expensive but we provide you the essential IT services and support, allowing you to concentrate on growing your business. With over 10 years experience supplying computer service and support, we will provide dedicated service and quality support that can help your business thrive!

I purchased a connector cord online for my laptop that did not work appear to work with a new…read morescreen. This business helped me troubleshoot what was causing connectivity issue, and test out the additional cord needed. They were effective and reasonably priced. I'm glad that they are around the corner from me, and they'll be my go to for future gadget needs.

My laptop Macbook Pro was damage by me. I went myself to Eazy Computer & Iphone repair so I can get…read moreit repair and the Asian guy wanted to charge me $400.00 dollars for fixing my laptop WOW that too much. I got the same laptop from a retailer store model: Apple MacBook-Pro May 2018 for $ 229.00 and it works excellent.The location I went was the one located at 2005 Chestnut St Philadelphia, PA 19103 Thx P. Robert B.

We used Jason's services for a small scale office computer setup and everything was seamless! Jason…read moreis a good communicator and does good work at a fair price. We will keep his number on hand for future reference! Thanks Jason!!

From the owner: Local Rep with over 25 years experience can fix most problems remotely or onsite. Fairly priced for…read moreservices offered pc,laptop,servers and phones *We come to you pickup and drop off your pc for repairs*

There's no tech repair or service business I would recommend more than Keystone Computer Advising…read more The service I received was exceptional -- unlike anything I've experienced from Geek Squad or other mainstream tech services. Ricardo is not only an expert who will gladly help and repair your PC, but he's also fair, communicative, and exceptionally skilled. In addition, my PC was repaired and ready to be picked up within a day of leaving it in Ricardo's hands. When my PC wouldn't turn on -- which I believed to be a power supply issue -- I first took it to Best Buy for a diagnosis. However, they could not have been less helpful; they wouldn't even attempt to identify the problem. In contrast, when I reached out to Ricardo, he very nobly offered free advice on the safest and most cost-effective steps to diagnose and fix my PC in an effort to save me money. At the same time, he reassured me that he'd be happy to handle the repair himself if that was my preference. I can confidently say there's nowhere else I'd rather go for my computer services and repairs. I would be remiss not to mention the care and thoroughness he brings to every step of the process. Not only did Ricardo repair my PC -- the service I received truly went the extra mile. It's now running like brand new. In addition to replacing the power supply, he completely cleaned out the dust, replaced the thermal paste on the CPU, and checked for viruses and malware. Throughout the process, Ricardo maintained clear communication regarding the services he was performing, and he never charged me for anything I didn't request.

The level of professionalism and customer service is out of this world. I dropped my laptop while…read moreit was charging and it fell on the side where the power chord enters. My laptop would no longer charge. After calling several places and going to the geek squad I was devastated with the grim prognosis and expensive solutions offered until my husband found Keystone on another site. The reviews spoke so highly of Ricardo, that I quickly called him despite it being closing time. To my surprise he picked up the phone and then offered to stay and wait for me. He was amazing, told me he'd run a diagnostic to check my hard drive first to be sure there was no damage from the drop- why repair if hard drive damages (wow! We agreed that he would proceed with the repair if all was well. He spelled out the terms of our agreement and gave me a 5 day turn around. You can imagine how happy I was to get a call the following day from him saying my laptop was ready. This is my kind of establishment, honest, fair, customer-friendly and fast! He clearly is passionate about what he does and it shows.

Havertown Computer Repair is the best! I switched from an iMac to a PC because of Apple problems…read more Two computer repair firms, one a big and famous one, could not get all my files from one computer to the other. Zach was amazing! My thousands of pictures and music files are no longer lost. I highly recommend Havertown Computer above the rest.

I went to the repair shop to get a new screen for my phone because the screen was damaged. I was…read morequoted a price that was a little over $200 and it would take about a half hour to repair. I spoke to the Manager, Zack, and he immediately told me after inspecting the screen that I didn't need a new screen because I only shattered the glass on the protective cover. He replaced it in 5 minutes and charged me $15. What an honest guy. I highly recommend this shop for repairs.

These guys are fast and professional. They are a real find in the IT world. I suggest you bring…read moreyour business to them because they will do you right and they know their stuff about computers, working quickly and accurately. Plus they are very customer friendly.

From the owner: Top Technical Solutions provides trusted Computer Support for companies that want to enjoy…read moreincreased efficiency and profitability.Our holistic approach to Network Services lets you rest easy, knowing that your technology is safe, secure and running smoothly.

Had looked online for a repair business, called several but no good results. Called them all and…read morethey were not very helpful. Then I called INpersonPC for what I thought was a fried hard drive. Maurice answered the phone after 2 rings. He walked me through a few steps and it was fixed. Amazing! Great service, great people and quick on their feet. Thank You Maurice! Tony, in West Chester

INpersonPC is amazing and Maurice really knows his stuff. He is extremely knowledgeable with just…read moreabout every computer problem one might have. He was prompt in response to my call, I had a computer virus and could not get my computer to work he was able to fix my problem and had my computer running like new and on other occasion my printer would not print anything from my computer he was able to fix it in no time over the phone. His service call is well worth the price with any computer problem or just a tune up for your computer. Thank you, for your prompt and professional service. Alan Conkling