I have had two very bad experiences at Voodou. One was in late 2015, and the other right at the end of 2016.
1.
The first bad experience was when I went in and asked for the grey-blonde kind of look for my hair. I already had very light blonde hair, and other hairdressers had managed it before without any trouble. By the end of the colour, the girl who had done my hair was so delighted and over the top with it that she was taking photos. I was worried that it looked extremely dark grey, and perhaps even blue.
I thought that the yellow light in there was hiding how blue it looked, but the girl insisted that if anything the light in there would make it look more blue than it really was. Although I wasn't stupid enough to believe that, it was a bit late to be kicking up a fuss now, and bless her, she was so excited about how wonderful it looked. I did wonder if she was trying to just guilt me into not saying anything, but chalked that up to me just overthinking it because I was a bit upset with how my hair looked. Also I'd been in there for about four hours, I was hungry, my head was throbbing, and I was just desperate to get out of there.
By the time I got outside and caught my reflection it was totally confirmed. My hair was blue. I'd gone from long thick lovely ash blonde hair to looking like a teenager with washed out awful dark blue to grey hair. I was asked at work about my blue hair and asked to please not come in looking so unprofessional.
It seems ridiculous that I'd ever trust them again, but a friend who's a big fan of Voodou convinced me to give another hairdresser a try there. I did and she managed to give me nice hair that wasn't ridiculous in any way for a while. However, it was really tough to get an appointment with her, and since I'm not a millionaire, I couldn't afford to keep going back every six weeks to spend another few hundred quid correcting mistakes other hairdressers had made there. I work for the NHS, not in the playboy mansion, so throwing hundreds of quid down the drain for a chance at nice hair is not a wise move.
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2.
I went back in after a while of thinking it not worth my money, because I needed my hair dying ready for my friend's wedding. That's when I had my second really bad experience at Voodou, despite having spent a lot of money there in the past. I think I dodged a bit of a bullet.
The rude and unprofessional hairdresser was looking me up and down in a judgemental way from the start, and being very abrupt with me. At first I put this down to maybe it just not being her day. We all have bad days, right?
She then falsely accused me of lying about having had my hair coloured, instead of highlighted. She said that no hairdresser could have created such bad choppy roots if it was done with block colour. I had last had my hair block coloured at Voodou.
So, she was either unable to understand hair colour, as someone working in a 'specialist colour' salon, or was trashing her colleagues' skills, or gosh, it really seemed like both. I was astounded by how unnecessary her rudeness toward me was and her general attitude. I genuinely wondered for a minute if they were doing some kind of hidden camera show. I can't really put it across properly here, because it was largely in her body language and her tone of voice as she was throwing accusations.
She checked on the computer to prove me a liar, and found that yes, as I'd clearly said, I'd been having my colour done there (with mixed results) for a while. She then denied that she's accused me of anything, or that she'd said anything that she'd literally just said. By that point I'd lost all trust that she would have the skill, or the willingness to do a good job on my hair, so I got out of there and have never been back. read more