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    Japan Auto Parts & Service - We have been satisfying customers in North York since August 1991

    Japan Auto Parts & Service

    (4 reviews)

    Bad place to do business with. I got a wrong part. Return it and still waiting for a refund from…read moreDecember 2021.Now it the endof March 2022 it was sent to my address in Ottawa ontario and I sent it back. 250$ out of pocket. This company like ripping off people. Stealing from people. If I I was you do business somewhere then this place. Also my friend got a motor after two month gave up. No return no warranty on parts .They say full refund but when you try no. Stay away from Japan auto parts in Toronto. Steal from people.

    I had my car checked with them Nov. 22 to get my car checked because of rumbling noise. They said…read moresince I need to replace front wheel bearings, might as well change the whole assembly.After all said and done, I got my car keys after 2.3 hours of labor(5 hours waiting total) I started my car. to my surprise all dash lights are on. they took it back in and admitted that they broke the ABS sensors so it was also replaced by them. ABS light is on again now and they said it was not their fault. I tried to ask, if there is something they can do since Nov. 22 I just paid 800$. and for them to say that I have to pay another possible-2-hours-diagnostics 95$ / hour is just a little too much. Quite frankly, I do understand that it is still a business. However, if business provides customer satisfaction which leads to further referrals and I believe that I cannot say that for Japan Auto parts / Transmission Depot. I tried to ask if I can speak to the owner (Bruce) and ask if he can help out. But he was either not present or the staff does not want me to speak to him. Summary : paid 800$ for whole hub assembly that could have been avoided just by replacing the wheel bearings alone. They broke (and admit) that they broke my ABS sensor which they replaced (improperly). Which made them bring my car back in all in the same day. in less than a month my car have ABS problem again (code 1142), and for them to say it is not their fault and it not being related to what they fixed may be true. But at the same time with the track record they provided it is just hard to trust them.

    Volvo Guys - autopartssupplies - Updated May 2026

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