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Volusia County Towing

1.7 (33 reviews)
Open Open 24 hours

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Services - Volusia County Towing

Boat towing

Bus towing

Car towing

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Commercial or oversized vehicle towing

Fuel delivery

Junk vehicle removal

Motorcycle towing

RV towing

Flat tire repair

Flat tire replacement

Jump-start service

Winch-out service

Trailer towing

Truck or SUV towing

Vehicle lockout services

Vehicle towing

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Owner after assaulting me and holding me under false imprisonment.

On June 13, 2025, I went to Volusia County Towing (owned by Thomson Holdings Enterprises LLC) in Holly Hill, FL to retrieve personal belongings from a towed Avis rental. Under Florida Statute §715.07(2)(a)(5), I'm legally entitled to access my items without being forced to pay or surrender company property. I emailed in advance. Their GM, Aaron Forsman, replied that I would only be allowed to retrieve my belongings if I surrendered the Avis rental key--which is not my property. This was an attempt to coerce compliance in violation of state law. When I arrived, an employee allowed me inside. As I collected my items, someone radioed the gate employee and ordered them not to let me leave. Moments later, Derek Thomson, the owner, pulled up in a truck, entered the gate, and locked me inside, refusing to allow me to exit. I informed him he was unlawfully detaining me and stated I would call 911. Only then was I allowed to leave. After exiting the gate, Mr. Thomson physically shoved me in a threatening manner. This was not only assault, but also harassment and intimidation intended to frighten me into submission. I left shaken, with my items, but I have since suffered anxiety, missed work, and emotional trauma due to the incident. When I attempted to report this to the police, Holly Hill PD questioned me instead of taking appropriate action, raising major bias concerns. This business violated the law and my rights: * Illegal denial of property access * Attempted coercion * False imprisonment * Physical assault * Harassment and intimidation I am filing formal complaints with the Florida Attorney General, FDLE, and Consumer Services, and pursuing civil damages through the courts

THIS COMPANY IS EVIL! My son's college campus had an active shooter threat and he fled campus and parked across the school in an apartment complex to hide out as campus was on lockdown! They were waiting to try to tow cars and they towed my son's cars. We were in a different state and the car was registered to us. They refused to give him his car back before paying $170 and before we had to get an online notary to do a vehicle release form when I told him the situation and my son did not see the sign that it was for potential Clients because he was upset and nervous he told me he didn't give a shit. Anyone who uses these kind of people and does business with them are pieces of crap! Awful heartless people! Even the police told the tow truck driver he was an asshole! I will leave a review everywhere about this company. I don't care if it makes a difference or not it needs to be said. When my son went to go pick up their car, there were other kids that they had towed their cars too that were in the same situation as my son. HEARTLESS!

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6 months ago

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7 days ago

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3 months ago

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3 years ago

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2 years ago

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4 years ago

Corrupt and horrible way of conducting business . Very shady way of collecting cars and payment

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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6 years ago

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6 years ago

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4 years ago

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4 years ago

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5 years ago

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8 years ago

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4 years ago

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6 years ago

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Review Highlights - Volusia County Towing

It's stressful being in that situation and they turned what could've been a long night of he// into a positive experience.

Mentioned in 2 reviews

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Volusia County Towing - towing - Updated May 2026

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