1. voices book nook

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Freeport, IL

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voices book nook

3.0 (2 reviews)
Closed • 10:00 am - 4:00 pm

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9 years ago

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Barnes & Noble - Cafe

Barnes & Noble

3.2(13 reviews)
34.3 mi
•$$

Tip: Online orders are available for pick up at CUSTOMER SERVICE; straight back from front doors…read more NOT at the check out. (They should maybe consider putting a sign up, eh?) Picked up my online order, for which I had been emailed a receipt, and was then offered a printed receipt in store.... Stop it. Stop the insanity. Save the paper for books, and toilet paper. Everything else can be digital.

I love this store and I have been there several times, but checkout is sometimes difficult. At my…read morefirst visit to the store, the clerk asked if I had a rewards membership. I told her I once had a premium account but I thought it had lapsed and I might need to renew. She asked which kind of membership I had and I told her I wasn't sure. She told me I had to know or she couldn't process it. She entered my phone number and rang up the order as a basic membership. I let it go and shopped there a few more times without being asked which type of membership I had. Last Friday, I was waiting to check out, and the woman ahead of me was asked for her phone number to enter for rewards. When I checked out, I wasn't asked so I asked the clerk if she didn't want to enter my phone number for rewards. She was generally kind of rude but did enter the numbee and didn't ask about a membership type. When I got out to my car, I logged into my account. It indicated that I had a basic membership but listed the differences between the basic and premium and allowed me to upgrade. I upgraded without incident. I think the staff should know how to access the membership type and should be able to upgrade for you if you are willing to pay the cost of a premium account. The staff on the floor seem nice and helpful but checking out could be a more pleasant experience.

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Barnes & Noble
Barnes & Noble

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Garden Wall Books - Sign with store name

Garden Wall Books

5.0(10 reviews)
48.0 mi

What a wonderful find! We were just passing through and decided to stop in on a whim, in part…read morebecause they were open later than most small businesses on a Sunday night (although the Yelp hours were wrong - they're open til 6). This is a lovely, welcoming space with a terrific selection of books, including a wealth of children's titles. They also have a great selection of gifts, featuring a number of local artists and other small businesses. The upstairs has comfy seating to stay for a while, a nice selection of games and art, and a neat playspace for kids. We were also delighted by their chicken run - you can peek into their tastefully appointed space through a window in the back room. This is definitely a keeper on our rambles up toward Madison. I look forward to checking out their events and stopping back in!

Do you love a well curated bookstore? Kismet is for you! Do you have kids who could use an outing?…read moreKismet is for you! (They have a whole playroom with lovely wood and fabric toys upstairs.) Are you looking for a really wide array of fiction for adults or books for kids? Kismet is for you! Want locally sourced gifts like jewelry, soap, cards, bags and toys? Kismet is for you! Want to check out a brood of backyard chickens from the comfort of indoors? Kismet is for you! This is a GEM of an independent bookstore - check it out!

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Garden Wall Books - Lounge upstairs with fireplace and seating for kids

Lounge upstairs with fireplace and seating for kids

Garden Wall Books - Kids Spanish books wall

Kids Spanish books wall

Garden Wall Books - Outdoor chicken coop

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Outdoor chicken coop

Books a Million - Here at the front counter..

Books a Million

4.1(11 reviews)
67.3 mi
•$$

I had an amazing experience at this store. The employees are very respectful and non-judgmental…read more The young man who helped me I think his name was Grayson was very attentive and welcoming he made sure I found the perfect book for my niece. This store is much better than Barnes and Noble except for the lack of coffee shop.

don't pre-order books from them if you want to get them, Or want to get them with as much hassle as…read morepossible. pre-odered a book over a month in advanc, the release date came and went with no notice of book being shipped, called got told well the wear house has them but they take their time it'll ship when they want to and it is what it is. waited a few days still hadn't received any news on when it'd ship, went to the local store and talked to a manager who while helpful also got stonewalled and misinformation she was told that the book was on back order and it would ship when it was restocked, I told her to just cancel the order and she was informed that the order would not be canceled and would be held until the publisher didn't send more books.. with no timeline on when that could be. I was in the store for an hour trying to get this fixed. With no fix in sight I left with the manager saying she'd have them email me with the ultimate solution. They emailed alright with multiple emails saying everything they'd just said and then pulled the money for the book from my bank. At least I no longer had a pending hold on the money. And then the next day they said the book had shipped. it was never on back order, they just had it and didn't want to do their job until they had to when told they couldn't just hold someone's money in limbo. I had ordered the book from Amazon as I left the store when they said it was on back order and no timeline on when they'd ship, got it for less and it was shipped that day. No extra drama needed. To say that when bams book comes in it will be returned for the refund should go without saying. And I'm absolutely positive that getting the money from the refund will be as much of a hassle as just getting the book shipped was. I for one will never order a book from them again. But we have other book stores in the area to use too so it's not hard to say I might not ever even give them any business just because of how only 1 person in the organization seems to have customer service skills. To be clear, if they would have communicated in the first place and just done their job at the wear house in a timely manner they wouldn't look like trash scammer.

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Books a Million - Book club discounts.

Book club discounts.

Books a Million - Off 53rd. Coffee Shop. Great place for family or just finding books.

Off 53rd. Coffee Shop. Great place for family or just finding books.

Books a Million - I haven't touched them : (

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I haven't touched them : (

voices book nook - usedbooks - Updated November 2026

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