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    Vogue Optical

    4.5 (2 reviews)
    Closed Closed

    Services - Vogue Optical

    Eyewear fitting

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    Bedford Eye Care

    Bedford Eye Care

    3.6(18 reviews)
    3.6 km
    $$$

    On July 29th of this year I took my glasses into Bedford Eye Care because one of the arms was about…read moreto fall off. I was told the frame was actually broken and a new frame needed to be ordered. The glasses were given back and I was told I would hear from them within a week. On August 6th I called and was told the frames were not in. By this time one of the arms had fallen off and the other arm was hanging by a thread. On the 13th of August I called and, once again, the frames were not in. I no longer could wear the glasses as both arms had now fallen off. I was experiencing headaches from straining my eyes. Kathleen, the person I spoke to on the phone, suggested I come in to see what they could do for me. I went in and met with Leslie. She was a lifesaver! She searched for a suitable pair of frames that my lenses would fit into. I could use these while I waited for the new frames to arrive. It was a lengthy process but she eventually found a pair. Leslie assured me she would look into the whole situation and two days later I was back in and Leslie had my new frames. She quickly replaced the lenses and I was good to go. I can't thank Leslie enough for everything she did to rectify the problem. I was so impressed with her professional manner and her determination to turn a very negative situation into a positive outcome. It's individuals like Leslie that have customers returning to Bedford Eye Care. Catherine Spears

    I have been a patient of Dr Mandleman since the nineties now I am a patient of Dr MacMullin. I have…read moreno words for the care and concern for this clinic they are beyond the call of doctors. It is well worth a five hour drive one way for the expertise of this clinic. Teresa MacEachern Glace Bay

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    Bedford Eye Care

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    Doctors' Eye Clinic

    Doctors' Eye Clinic

    3.7(3 reviews)
    1.6 kmSackville

    These are the best doctors. Dr. Gaudet was able to answer all my questions and help me when no one…read moreelse could! They have the coolest glasses too!

    Let me get right to the point with this one, no beating around the bush!…read more My beef is not with the Dr's, but the front office staff, they need a lesson on customer service. I called in to order some new contacts, my morning started off with me ripping my last pair...so I called to order a new box, I was informed it had been two years since my last eye exam and they could not do anything until I had an eye exam. I explained that I would be happy to do that, but wondering if I could just get one pair to tie me over till I could get in for an appointment. I was told NO, there was no discussion, they were not going to help me until I came in for my $120 eye exam, even though I have been purchasing contacts on a regular basis. I have been a customer there for over 10 years and thought that my loyalty would count for something, I was not looking for a freebie, wanted to order more contacts, make an appointment for an eye exam, and in the mean time needed a pair to get me through. I sent an email to them to explaining my disappointment in their lack of effort to help me, I have not heard a thing. I was not expecting wine and flowers, but maybe a follow up phone call to an upset customer.. that makes good business sense to me. It all worked out in the end, found a great new eye Dr who only charged $70 for the same appointment they charged $120, got my contacts, and I will be happy to spend my money there :) I do not recommend the Doctor's eye clinic, it is all about how much money they can make, not the patient! It's to bad they can't "see" what good customer service is about.

    Costco - Photo taken 2024-05-21, product on shelf with no warning whatsoever expires 2024-05-22!

    Costco

    3.4(47 reviews)
    10.9 kmDartmouth Crossing
    $$

    Costco... where you'll come for the bulk toilet paper but stay for the hotdogs. Wait, that doesn't…read moresound right! Out of the two HRM Costco locations, I prefer this one for a couple of reasons. I will drive the extra miles even though Bayer's Lake location is much closer. The Dartmouth Crossing store is a newer build than Bayer's Lake. I find the aisles are bigger and easier to move around when the store is busy. The whole set up of the Dartmouth Crossing shopping area with wide, double lane streets and dedicated entrance/exit ramps is much better laid out than Bayer's Lake. Bayer's Lake was the city's first foray into a dedicated big-box shopping district. in the suburbs. Dartmouth Crossing learned from their mistakes. We usually seem to make Costco runs on the weekend; when lots of other people have the same idea. Shopping in crowded stores with stressed out people is like nails on the chalkboard of my soul. So being able to get through our list quickly and in and out of stripmall purgatory is paramount. Like any Costco, this store is a great place to stock up on the family necessities. After going through two in diapers I can say with authority that Kirkland baby wipes are the bomb and cheapest to boot. The Costco tire centre is the cheapest place in HRM to get your oil changed and has the lowest price on the big name tires. I can't leave out their dogs. At $1.50 for a drink and a gigantic hotdog it must be cheapest lunch in HRM.

    Disabled woman left in the cold by Costco…read more If you need a heat pump don't go to either Costco or Halifax Heat pumps, here is why In September 2025 a disabled woman needed to replace her worn out heat pump before the winter. It was a 15 000 BTU and it was her only source of heating for her home. The old unit she had was a Lennox and when she saw the kiosk for Lennox in her local Costco she believed that buying a new Lennox from Costco would be a smart purchase. She could not have been more wrong. The new unit was installed at the end of Oct 2025 by Halifax heat pumps and the problems started almost immediately. It was noisy from the start and it only got worse. She called the company that installed the unit and they sent a tech out who put a thermometer in the head unit and said the temps were within normal operating range. Then told her the issue was she was running the heat pump at too low a temperature. She was told not to run it below 75 degrees Fahrenheit or 24 Celsius. She had been running the heat pump between 21 and 22 Celsius and was just told that was too low. This was the first alarm bell that something was not as it seemed. The old heat pump could be run at whatever temp it was capable of running but this 2025 model needed to be run 24 degrees C or above? That did not make any sense, but she did not argue with the tech that left without doing anything more than turning the temperature up and checking it with a thermometer. This would be the theme over the next several months. The heat pump never worked right and failed to heat even half the home, forget the entire home. Aside from checking the temp input and output with a thermometer and turning it off and on a few times no other checks of the equipment were done. On a few occasions the heat pump shut of entirely for hours at a time. This was in the middle of winter and the heat pump was not keeping the home warm so multiple space heaters had to be purchased to attempt to keep the home warm enough to live in. At one point she was told that running the space heaters was causing a problem for the heat pump. Imagine the main source of heat not heating your home and being told that using portable space heaters to keep the home at a livable temperature was the problem rather than the heat pump being the problem. She called Costco to complain and ask about options and if there was a refund policy on defective equipment. Originally Costco said yes there was a refund policy, and then changed their answer and said there wasn't. After spending a miserable winter, cold and uncomfortable and with the certain knowledge that nothing was going to be done to fix the problem, the decision was made to take the loss of money and replace the heat pump. This time reviews were carefully checked to see which installers and which manufactures had good reviews. Sadly at that point it was discovered that Lennox was not well reviewed. When Costco originally sent Halifax Heat pumps to check the home and do up the estimate she told them clearly that she needed a new unit that performed the same as her old unit and would heat the entire home. She was told that the new 12 000 BTU unit would work as well as her old 15 000 BTU unit had. It didn't. The home is 970 square feet and a quick check on the internet recommends either a 15 000 or 18000 BTU unit. The new company she called came, did their own check and estimate, and quoted an 18000 BTU unit. They also offered to remove the gas from the old unit and weight it to see if it was fully charged. What a shock to find out that the Lennox Unit was supposed to have 34 ounces and yet it only had 28.8 ounces. It was undercharged. Six tech visits and not one checked to see if the unit was fully charged despite all the issues with the unit and its failure to work properly. The part that annoys me most is that the 18 000 BTU unit was the same price as the 12 000 BTU unit she bought from Costco. I'm not saying she was ripped off but I am saying the level of customer service she got from both Costco and Halifax Heat pumps was non-existent. Costco literally left her in the cold in the middle of winter.

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    Costco
    Costco - Huge ass thing of pretzels

    Huge ass thing of pretzels

    Costco

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    Vogue Optical - opticians - Updated May 2026

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