The first time I visited there was a scheduling mishap on my part, and Dr. Claassen was gracious…read moreenough to stay late to see me. Dr. Claassen is genuine, kind and honest with all his work. He made sure I was learning during a simple check up, not just about brushing my teeth but overall oral hygiene. I also learned recently he's active in the community, volunteering his time in free clinics. I know enough about him to know Kansas City is lucky to have him.

Every review on here about Dr. Claassen is correct. I called to make an appointment and was able…read moreto get in the same day. Once I got there, I had to wait maybe 5 minutes between filling out my paperwork and my appointment. Everyone in the office is friendly, including the secretary! Dr. Claasseen was very thorough with his exam, even taking time to touch up one of my bonds (which looks great now!). He spent quite a bit of time with me. Cliff is also awesome and did a great job cleaning my teeth and taking my x-rays. I'd definitely recommend this office to anyone looking for a new dentist!

I started seeing Dr Kayla Leach when I moved to KC a couple years ago. She has been nothing but…read morefantastic! She is kind, compassionate & truly cares about her patients. She does not do dental work unless it's necessary, even if that means "watching & waiting." A huge bonus coming from previous dental experiences that told me I needed work done right away that probably could've waited & left a bad taste. Have loved my experiences in Dr Mingos & associates' office and with the hygienists as well!

I've had four experiences total here, the first one was with Dr. Jessup, he fixed a broken tooth,…read morethey got me in quickly and I was happy with how my broken tooth looks. My second appt was a cleaning also with Dr. Jessup, I was happy with that as well, they were nice and informative. And I had zero pain during the cleaning. My third appt was to get some cavities filled by Dr Jessup, I had no issues with pain before the fillings but now am in a lot of pain and it's been 4 months since then. So I was not happy with that. I went in today for a cleaning from Dr Hutchinson, she was super kind and helpful on a plan to get my tooth to no longer hurt, she said that the filling I was given needed to be fixed and that should solve the pain. Overall I would definitely reccomend the office as the desk gals and hygienists are wonderful and so is Dr Hutchinson but I wouldn't reccomend seeing Dr Jessup. Also the location is kind of interesting to get to but once you've gone once it'll be a breeze to get to again. They do have a parking lot which I appreciate, and the office is very cozy and clean inside as well!

After we set an appointment, I realized my mama hadn't been to the dentist in over 10 years. That's…read morewhy we actually sent the appointment. She wanted dentures after getting all of her teeth pulled years ago behind a health concern. This was our first time going to this office. It was a wonderful experience. I loved how they treated my mama. I love how they seem like a small town office. Every visit we've done since then, they've not only known her but also known me. I love little details like that.

Went in for consultation and paid upfront for services we could afford at the time. Now new…read morecharges are being added and our account is now with collections because they did not not code correctly and insurance did not reimburse for services that were performed. 100% their fault, but they forced us to pay to continue the services that were already paid in full. Cannot ever get a hold of the office, phones always going to voicemail... or people are on vacation or have called in... doors are locked when signage on door reads that they should be open. Very disappointed with Aspen as a whole. Cannot even get help when you call corporate. DO NOT RECOMMEND ASPEN FOR ANY OF YOUR DENTAL NEEDS!

So this pains me to update, but I can't say Keith + Associates is 5/5 right now. I had a somewhat…read morenightmarish situation in November when I went in to get four cavities filled. It all started out fine, and after a long appointment I was back out enjoying life, with some fresh fillings. About a day later one of them popped out. I wasn't for sure that was what happened as I'd only ever had one other cavity filled before, but by the time I made my way back in they confirmed that was indeed what had happened. I was assured that this can happen, and that although it's somewhat rare, it's not unheard of. I would have still given Keith five stars at this point, but the same cavity was filled and fell out two more times. By my fourth visit to take a look at the same cavity I requested a new dentist, which they accommodated, and frankly had a much better experience. We are a few months out and so far the filling has stayed in place. The hardest thing for me about this whole experience was that I had no pain going in to getting the cavity filled and it took me months, through Thanksgiving and Christmas, to get this resolved. During that time, it was on and off again painful to chew. What's hard for me with this update is that I really loved the folks that worked on my mouth each time I went in. I really mean that. From the dentist to the assistant, to the staff, everyone here is really great and does their best. I have no doubt they were doing the best they could, it's totally possible that this was a kind of fluke thing that happened. Will I keep going here? Yes. The bottom line is this is still the best dentist I've been to and I'm hopeful this was a kind of one off and that it'll be smooth sailing here on out.

Was once a great dental practice. Now you rarely see the same front desk staff for 6 month…read morecheckups. Changing hygienists , roving dentists with no consistency per visit. Up selling all the time. Our family is leaving this poorly run practice.

Dr. Patrick Moore removed my broken tooth . I was very impressed with Dr. Moore's honesty and…read moresincere concern for his patients. Dr. Taylor Sutherland is also one of the nicest dentists I have seen in my 70 plus years on this earth. Her concern for her patients is remarkable and she has a way of making you feel like you are special even when you are being a little challenging. In response to some of the previous reviews regarding payment of dental services, I would like to say that several times when I was given an estimnated cost of service, the actual fees were less than originally stated. I was not asked to pay the original amount and then wait for a refund. I was asked to pay the adjusted amount (which was a nice surpirse to pay less than anticipated.) As a senior citizen, I would recommend Dr. Moore and Dr. Tayhlor Sutherland to anyone who needs a little extra patience when having dental work performed.

10/10 The people here all made me feel welcomed! All very knowledgeable of their task at hand and…read moreteach you during every part of the treatment while they are doing it. I found my dental home.

They'll do procedures that are not even partially covered by your insurance without telling you…read moreit's not covered. Nearly $600 for a "routine" visit. Additionally, the office manager is very rude and hung up on me. Update: the ~$600 not covered by insurance won't be charged to me. I don't know why their office manager couldn't just explain this instead of being rude and hanging up on me.

I went in for a routine cleaning as a new patient to this office. They decided on a deep clean…read more According to all other practices in the area the services I received should have not exceeded $2400. They charged my insurance $4200 and charged me over $1000. I have also had the procedure done a few times in the past and never needed anesthesia. I was told I have to have anesthesia or they would not do the procedure. I refused the treatment and they still charged me for all future procedures. They illegally made me choose between anesthesia and my right to choose or make me pay anyways. I have called and left messages but they refuse to answer and remedy the situation. So I already have it in the works through the dental board of kansas and bbb. Next is the cfpb.