Be very careful of this company! I purchased goods on 5th…read moreJune, it was a 3D Secure credit card transaction and my bank approved the transaction with no problem whatsoever. The online shop then send me an email to tell me my transaction was not approved due to CVV validation problem and that I must pay them via PayPal or bank transfer. Then I send them proof that the transaction was authorized and that there was absolutely no problem with CVV code, they kept silent for 3 days. Eventually I called them 5 days later on 12th June and they again give me a bogus reason that my transaction was not approved ( meanwhile IT WAS and there was no CVV validation problem ) as I was debited. They were very OK for me to cancel the order instead of fighting for the sale to take place. WHY the hell would you publicly offer customers online payment by card and give us a choice while at the same time you don't actually want card payments??? You are falsely advertising payment options on your website and your customer service SUCKS! What makes it worse is that I work for a bank and I can confirm that my card authorization was approved and there was no problems with it, you literally lied to me so that you can force me to pay you via another method after you already successfully had a card authorization. What kind of a merchant are you, who does that???? Terrible service, stay away people!!!! Stay away!!!

Terrible customer service. Awful experience. Avoid at all costs. I ordered a monitor from them, 3…read moremonths later I haven't received it and they are not even answering my emails

From the owner: Mit über 700 Reparaturen für Smartphones, Notebooks & PCs monatlich sind wir der größte unabhängige…read moreService & Repair-Center im Rhein-Main-Gebiet für alle bekannten Hersteller wie Apple, Samsung, Sony, Blackberry, HTC, Nokia, Huawei, Acer, Asus, HP, Lenovo, etc... Ständig auf dem neusten Stand der Technik bieten wir Ihnen einen qualifizierten und zertifizierten Reparaturservice an ohne dabei den Blick für Ihre Bedürfnisse zu verlieren, insbesondere die Kosten und die Ausfallzeit Ihres Gerätes. Wir beraten Sie gerne über die Wirtschaftlichkeit und Dauer einer Reparatur. - Kostenlose Diagnose für alle Geräte - iPhone / Smartphone / Notebook / PC - Reparatur Service - Reparaturwerkstatt direkt in Frankfurt. - zertifizierter Lenovo Business-, Service-, und Store- Partner - Allround IT-Service (Consulting / Sales / Support) - Verkauf von neuer und gebrauchter Hardware (Notebooks, Smartphones, PCs und Zubehör wie Drucker etc.) - Showroom im Ladengeschäft (Frankfurt am Main)