Me atendió un muchacho llamado Huys muy amable, tomo mis datos soy el Señor Juan José Paz Zavala licjj.paz58@hotmail.com y compré un Sim es el caso que se bloqueó y necesito el Pin para desbloquearlo en Colonia Alemania no me apoyaron porque se trataba de compañías diferentes, por lo que pido de la manera más atenta al correo que agregue mi mande el Pin para desbloquear mi teléfono, gracias read more

Vodafone - Mi cara junto a una estatua de John Lennon - Mobile Phones Near Me - Amsterdam, New Hampshire

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Had to buy a new SIM card and paid 20 euros for 5 GB of data. Nobody was in the store when I visited on a weekday so the sole sales associate was able to help me with installing and setting up the new SIM card on my iPhone. Efficient service since I was in and out of the store within 5 minutes. I didn't have to give out my passport for cellular registration purpose. I don't know if other Vodafone locations sell SIM cards or can help you out. I'd definitely recommend this particular branch as it is still conveniently located and easily accessible as you walk around the city. read more

If I could give a negative star, I would!! Vodafone NL has the worst customer service and practices ever!! They have put me in very stressful situations... not once but twice! I'm American, but live in the NL, I am very close with my family so the first time was in 2019 when my parent was very ill. I spent a lot of time on the phone and of course my phone bill ran up and I received the alerts and was well aware of the incurred costs, but I did not care because the contact was more important. I received a text that my services would be shut off. Because I was at work I did not notice the text and my phone services were cut. I had to spend an hour on the phone with client services explaining why I need my services turned on and listening to someone telling me that I am incurring costs. It's my money and as long as I pay the bills on time do not see the phone to shut calling and data services off. The 2nd time which is current... i'm in the states visiting to help with the same ill parent and I need my phone to make calls to their doctor for them and manage data for directions while driving around. I'm 6 hours behind the NL and I received a call at 04:45 in the morning from client services. I miss the call, but call later in the day and couldn't get through. They shut my phone off and all data. I'm in the US with no service and no data to help my parent, furthermore, I cannot even call emergency services so if something happened to me I cannot even get help. Driving late at night by myself was the scariest thing and I was in a very rural area part of the states! I feel like they made a decision that put my safety at risk. Now i'm nervous to leave the house without anyone who has service or where I know there will be wifi. I should be focused on my ill family member on this trip, but now I have already spent 2 days trying to contact customer service to help me - with no success. It's the weekend so now I have to wait until Monday before anyone could help me. My phone provider should not cause me more stress and anxiety, it should be simple. If I am aware of my charges and I agree to continue, why would it make sense to completely cut someone off when it is not a billing issue??? I have never experienced this level of stress from a phone provider when the bill is current... never! Customer service is not even bare minimum because there was no way to escalate or solve the problem. I'm sure they can see i'm out of the country so time difference was not taken into consideration and there is no sense of urgency. Just seems like they want to get their money... if they think you will not pay, they'll shut you off and not even think about the life factors behind the activity. I will be switching providers because this is not just an inconvenience, this is a safety matter for me now. I will continue to complain and escalate!! Do not get a vodafone account and if you can get out..switch your contract. read more

Despite being located on what, in my opinion, is the inarguably busiest shopping street in the city, and always inundated with customers, this Vodafone location has in my experience always been staffed with the most cheerful and helpful people. With a little patience, it is always possible to get the attention you require. Beyond that, there's not a great deal to say. Not being exactly fluent in Dutch, it's possible that they are all calling me names behind my back, but they always smile to my face, and are more than willing to help overcome what little language barrier there is between us. In the dozens of times I have been in and out of here, I've never had a less than satisfactory experience, and usually only excellent ones. That's something I can't say for most gas stations, let alone mobile providers and their outlets, whom I tend to hate above all other forms of commercial life. read more

Upon our arrival from a long international flight , I headed directly to vodafone to purchase a prepaid data card. Since my last years experience with vodafone support in Italy was fantastic, I couldn't help but only have good words for the company. Here at this particular Amsterdam vodafone store , I noticed the snobbish and cold treatment but didn't mind as I was in a hurry to get things done. A few days later, I noted a sudden cessation of my Internet connection earlier than that was promised. Hence I headed to this shop again. I got Infront of the store 2 minutes after closing time. I saw the doors locked but notices 5 guys still inside. I made a sign language of some sort asking if they were closed. A young person inside made same sign but followed it with a shewing action and all the guys beside him all laughed. I felt awkward and offended that's why I am making this review and making it known and hopefully their management will teach their employees good manners as this blemishes the good name of a good company read more

As a foreigner traveling in Holland with an unlocked iPhone I wanted to get a local SIM card for data and phone. They were extremely helpful here and got me a good deal tailored to the length of my stay and expected needs for data and phone. There were some glitches with my phone setting and they worked all of the out. Some places just sell you a card and you are on your own. Not these guys. They make sure everything works before you leave. 5 stars for sure! read more

These guys were so helpful & patient, which we needed because the jet lag kicked in HARD 30 min before we got there. We were just there to get prepaid sims. They spoke beautiful English, after we inquired and that was very appreciated at the time (we barely spoke any recognizable language at that moment). Luckily my husband did some research on networks before we left (I have a stupid Verizon phone which is not on any supported band in most of the EU), however, our helpful rep filled me in on details he missed and sold me the appropriate card for my needs (only data/text). I wasn't super impressed with Vodafone's quality(prob my phone's fault), but this particular winkle was clean, efficient & friendly. read more