We had an excellent experience working with VJ memorials during such a difficult time. They were very responsive and professional. We are very grateful and highly recommend their services. read more

VJ Memorials did a fantastic job for us. Christina was kind, helpful, and understood our needs. She made suggestions, but listened to what we wanted, and made several adjustments as requested. We were very pleased with the final product. read more

We had a great experience with Christina. She was very thorough going over all the options we had and was able to work with us on our design until we found what worked for us. She made sure we saw every draft after any change was made by us. Very patient for sure! read more

Corrine and Christina were both very responsive and provided excellent customer service. They answered all my questions! Thank you for helping us choose the perfect headstone! read more

Honestly been the hardest time of my life dealing with my mommas death. I had no clue on how to order her headstone. Christina is an amazing human being. She helped me with every detail and listened when i needed it the most. Called me numerous times to ensure itd be perfect and it is!! I LOVE IT!!! There really are no words to express my graditude except to tell you" look no further for your loved ones headstone.Youll get 1000 percent customer service and quality from VJ!!!! read more

VJ Memorials - Funeral Services & Cemeteries Near Me - Chino, California

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Thank you so very much to the whole team, especially to Corinne for working with me closely for a bit over a year to get every detail of the headstone, photo, and engraving right. She had such compassion and helped to coordinate with the cemetery and advocate for my family. The delivery and installation during that last step was very smooth thanks to her help and advice. I plan to come back here for future orders and would highly recommend this business to all friends and family. read more

Definitely recommend this business, very good pricing, great quality work and customer service . I ordered a double headstone with a color picture. It exceeded my expectations! read more

Last year after the loss of my father they helped me through the process of finding the perfect memorial headstone for him. They went above and beyond to make sure it was delivered on time for his birthday. It was exactly what my family and I wanted. I would like to thank all of the V J team for all their hard work. read more

VJ Memorials - Funeral Services & Cemeteries Near Me - Chino, California

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Thank you Corrine for your professional and caring service in providing a beautiful engraved memorial stone for our brother John. God bless you and your business. Sincerely, Ken & Heidi Carter read more

I had great customer service with Corinne, she was so kind. This is the best place to buy your headstone for family members. They are kind and understanding, and the prices are reasonable. You are able to design your own headstone as long as there's room and Corinne was great working with me to help design the headstone for our family member. I recommend this place for everybody to buy their headstone for the family members. read more

I wanna star of by saying thank you to Lidia, who took the time to help my family to help them with the process of picking and order a tombstone for my mother and bother in law. She was nice and went out of her way to make sure we were happy with our choice. She took the time and was very patient to show us different designs of what we were looking for and wanted. She also helped us to make sure we were happy with what we were picking, as well to make sure what looked right and what matched what we were looking for our stone. I extremely recommend JV memorial because their customers service is great and will help you with every question you have. They value your word and opinion. You will walk away happy and satisfied with the help. Thank you for the help very thankful. read more

Corinne Moreno: wow what can I say about this place? The young lady that helped us Customer Service was top notch. She was very helpful. Very knowledgeable of her job and the things that they are offer. I recommend her 100% employees like this make their businesses. Great thank you so much for all your help and time much appreciate it. read more

Came highly recommended and rightly so. Outstanding customer service and very attentive to detailed requests. Overall this was a great experience, outstanding quality of work and great price. Very knowledgeable staff and very easy to work with. We were very pleased with the product we received. read more

After receiving numerous headstones, they couldn't get it right we're talking about almost 2 years. Worst customer service ever say they're gonna call you back and they never do. I will never go there again. We did get our money back and had to go somewhere else. read more

Our son recently went to be with the LORD in heaven. We ordered a headstone from V.J. Memorials and we're very satisfied with their work. Such an awesome and beautiful headstone for my son. Such attention to detail and the stone finish is exceptional. If you need assistance with purchasing a memorial marker please ask for christina@vjmemorials.com. She was delightful and helpful to us. Thank you so much Christina! God bless you all . read more

VJ Memorials - Funeral Services & Cemeteries Near Me - Chino, California

I am so thankful to VJ Memorials for the beautiful and delicate job they did on our family monument. It took us almost 2 years to finally get our piece placed, mostly because the cemetery was extremely behind due to to the Pandemic. It was installed for Father's Day, and it was a true gift for all of us! I know my Dad would have loved it! Ordering a custom piece is not that easy. Christina helped us, she was very kind and patient with us. VJ Memorials did an excellent job! read more

This place has to be one of the worst places I ever went to for their business. They promise one thing and never deliver They don't respond or pick up your calls once they make a mistake Prices are very high for nothing Please if you're considering this place look else where You'll probably get a better deal and your item on time with out having it messed up and no one to reach to try to fix it! Beware! read more

Christina at VJ Memorials was extremely helpful. She helped with my brother's gravestone marker. It came out exactly how my family and I pictured it . Thanks again and I highly recommend their business to anyone in need read more

VJ Memorials - Funeral Services & Cemeteries Near Me - Chino, California

Great and professional staff. Tablet turned out beautiful. I previously dealt with an incompetent staff at Forest Lawn so this experience was different and pleasant during an emotional time. read more

Very kind Staff and very well organized selections of books with font, stone type, art to choose from and great show room. Very compassionate staff and already completed purchase to honor my father. Thanks to the wonderful staff for helping us decide on a beautiful upright to pay homage to him in a way I know he'd be so proud of. read more

They rush through our appts, they weren't helpful with design. I wanted something diff for my loved one I had google search for ideas. they just throw a book at you so you have to do your own research if your looking for something special.. or else you end up.with a basic marker. There photoshopping is horrific they didn't approve the photo with me a just sent it to be made I asked to see it before sending to cementary and I managed to stop it and hire a company. They took over a month to send the check to set the marker at the cementary even after sending emails and making calls. A sad experience. read more

I want to start by saying thank you to VJ Memorials. Lidia helped my family at our visit to order 2 tombstones and made the process so easy. The place is wonderful, helpful and they were very patience with us. Lidia worked with us, showing us multiple designs and examples to be able to achieve the perfect tombstone that we wanted for our loved ones. She spent extra time with us making us feel valued at this vulnerable time. I definitely recommend this location!!! read more

They did amazing work for my brother's services. The quality was worth the wait. Thank you everyone who made the headstone. The laser etched with color photo came out perfect. I appreciate your business and would recommend this place to anyone. read more

I worked with Corrine. She was very friendly and helped in creating a marker that was unique and exactly what we wanted. She took her time and helped to make sure we were happy with the final turn out and did not rush us through the process. The marker did take a bit longer to be completed then I anticipated but I did understand there was a delay with covid. Regardless of the time we waited, we were very happy with the final product and happy we found this company. Thank you Corrine! read more

VJ Memorials - Funeral Services & Cemeteries Near Me - Chino, California

I'm sorry to hear about the negative reviews, I know how difficult it is to lose someone special, I've been through it several times. My experience with VJ Memorials was great , Corinne helped me through three of those difficult times and making my experience shopping for a grave marker easy and smooth. I feel that their prices are very good the work is phenomenal, I would definitely recommend this shop,communication is the key. Very professional and on time. read more

They're service has been rapidly declining the last couple years. I bought from them a couple times. First time was great. This time they gave me a timeframe of 4 weeks and now it's been 2 months and still no marker. When I've called they don't know the status of the marker. They should give realistic timeframes and they're customer service needs to know their workload. I DO NOT recommend them. read more

We had the stressful task of having my mother's headstone replaced. Although we had limited funds, they were able to suggest a lovely headstone with custom sentiment and my mother's picture all for a price well within our budget. Plus, since my husband is a retired veteran, we were given a veterans discount which helped a great deal. These folks are professional, caring and fair. We are proud to recommend their service and would go back to them when the need arises. read more

Still waiting on my grandma's plaque that has been paid for. Originally ordered with Arlington memorials in la habra and then they became temporary closed because of rain damage . Then I was told to contact their sister company VJs in chino regarding my grandma's plaque. So far know one seems to know what is going on! Management never returns calls or emails and have no interest! Excuse after excuse! Just give us the money back! read more

My family and I would like to thank VJ Memorials for such a beautiful memorial for our mother. They were so patient and kind during such a difficult time for us. The stone was beautiful, just what our mother deserved. We will be forever grateful. Thank you. read more

Wonderful and knowledgeable staff. I saved a lot of money by going directly to a factory showroom, as well as being able to see the color options. Going through a death, is never easy, but finding a way to celebrate their life, was such a blessing. Thank you! read more

We lost my grandpa in October, which was a horrible thing in itself. To work with this company made it even worse! My grandmother and I had an appointment with Christina, and she was friendly at the time of our appointment. After that, it was hard to get a hold of them. They don't return calls....follow up is TERRIBLE! My grandma should not have had to call every single time to get a status on her husband's grave marker. You guys are supposed to make this experience as seamless as possible....and it was quite the opposite. We paid for the marker, which happened to be out of stock. My grandma was waiting for her money back since we over paid on the original marker. My mom finally called a couple days ago, pissed off, and confirmed the accounting department has it and will send it out. It's been weeks. She shouldn't have to do this! We lost someone who was extremely instrumental, and the entire core of our family and your company made this worse. Possible customers, if you are looking at this company to assist you in a plot marker for your loved one....DON'T. Just run the other way and don't look back. My grandma was so stressed dealing with this place! GET BETTER or don't work in this industry, because you have no compassion or empathy. Work at H&M. read more

Beautiful and detailed craftsmanship. The staff is very creative and thoughtful. We had many requests, and they were very accommodating and provided great solutions. read more

VJ Memorials - Funeral Services & Cemeteries Near Me - Chino, California

I loved the outcome! Yes it took a few months but completely worth it! I don't regret waiting & getting the best granite grave stone for my baby girl. read more

Corrine was excellent! From the first minute on the phone to the last detail of our appointment my mom and I were treated great! Corrine was helpful, knowledgeable, friendly and patient. She was also more than flexible with our appointment time which was amazing! Thank you for making this experience worry free, we appreciate you. read more

I am extremely disappointed with this business and they are really unprofessional. They promised one thing and didn't execute especially, when you pay everything upfront. They stopped answering phone calls, emails, and they do not deliver on time either you would think they would be understanding. read more

I just want to start by saying thank you VJ memorial so much ! Our family can't thank you enough for how my grandsons headstone came out. We were very pleased with the quality of the picture and scripture written . Kristina was an exceptional help during this hard time . We will definitely be bringing you back our service . read more

Needing a headstone for my wife was the hardest thing I ever had to do. Corinne not only made a beautiful design fitting for my beloved wife, she also made the process comfortable and peaceful. I highly recommend VJ Memorials in Chino. read more

Our father recently rejoined our mother this past January. We always knew we would have a companion marker made when that time came. During my online research, I found the VJ Memorials company in Chino, CA. I was impressed by the amount of information on their website and decided to contact the company. I initially spoke with Christina by phone. We spoke for 30 minutes as she gave me a thorough tour of their website and all the options available to us. After my initial interview, I mentioned that I would compare and contrast their products and services with other companies in the IE. Over the next few weeks, I researched approximately six companies and found their websites to not be as informative or robust as that of VJ Memorial's. In addition, in a few cases, the representatives were unable to answer all of my questions to the same level of satisfaction as that of VJ Memorials nor did they give me a sense of open, honest dialogue with respect to pricing on their products. With my research complete, I scheduled an appointment to visit Christina. At their showroom, she greeted my sister and me with a nice, pleasant smile. The showroom had many examples of granite markers displayed on the wall and everything was neat, organized and clean. During our discussion, I was impressed with her knowledge, undivided attention and compassion during this tough time for us. After our meeting, and over the next week, Christina and I traded emails and phone calls. She was prompt in her email replies and returned my phone calls in a timely manner. During our subsequent visit, Christina was unavailable and we continued our journey with Corinne, the store manager. During this visit, we asked even more questions and again, received thorough and professional answers. We also found Corinne to be very informative, helpful, patient, and compassionate. She explained everything in a clear and simple manner. During the design process, the three of us discussed all aspects of the marker, including letter font, marker color, granite type, embedded photo of our parents, size, engraving process, wording, et al. All were taken into consideration and added to the final design. With respect to the flower design, we couldn't find a picture of a lily in their art book that fit the style of our marker. Corinne offered to design a lily that took a few days to complete. Upon review, I thought it fit very well with the current design, was creative, aesthetically pleasing, highly detailed and showcased her artistic talent. After a few more emails, minor changes and revisions, the final design was just what we wanted. As for the pricing, VJ Memorials is not the least nor most expensive, and after evaluating the end design against the amount of work required, I determined the value to be well worth the price. We gave approval to begin production and without a misstep, the marker was ready on the date promised and turned out beautifully. The finished product is a high quality piece of artistic craftsmanship that is personalized and a lasting memorial to/for our parents. Top notch work for sure. I am very satisfied we chose to work with VJ Memorials. Both Christina and Corinne helped us every step of the way and have been great to work with. My sister and I thank both of you for a job well done. Also, kudos to the staff and artisans for being 'head and shoulders' above the competition. Our memories of our parents will last for generations to come with their marker. We highly recommend VJ Memorials and congratulations on your 50th anniversary with continued success for the next 50 years! read more

I highly recommend VJ memorials for your loved one's headstone needs, the service that we received was excellent the staff is very supportive. Corinne who assisted us was very helpful kind and supportive as we had to get a headstone for our mother who passed away. Corinne helped us during this difficult time and we got exactly what we wanted for our mother. we are very pleased with the service that we received at VJ memorials read more

I am a funeral director in San Diego and VJ Memorials has been great to work with. They are one of my favorite company's, of any kind, to call. They are very eager to help and always answer all of my stupid questions. read more