On November 5 th, 2025, I went to this office to see a new doctor since my previous doctor is way…read moredown in Penn Valley and I live in Nevada city. All I need was a teeth cleaning but they "needed" different whole mouth X-rays, They weren't happy with the last ones I had from the other dentist which were relatively recent. After the exam with Dr. Dewitter, she told me I needed deep cleaning in the back of all four quadrants and then it was gonna be $250 per quadrant and would take about 45 minutes per quadrant, so I needed 4 appointments . I made the appointment for the first cleaning although I didn't believe my teeth were that bad. A hygienist laid me flat in the exam table for the cleaning. I explained to her that I cannot lay down flat because I get back spasms and have had several back injuries she didn't care. She did a " deep cleaning" my upper left quadrant, which kept me in the chair for only 11 minutes. She said she only did two teeth, the others were fine. . But I was having severe back pain the entire time because she refused to elevate the head of the exam. (My back was out for 6 days.) I Asked just for a regular cleaning where I could be sitting in a more upright position they said they had to ask the doctor and they would call me back. I have called them 11 times and left 9 text messages,. They responded to one of my texts, Once, telling me the office manager would call me. That was in late November. I'm still waiting for a regular cleaning and no one's calling me back. I would highly recommend you avoid this practice. They are uncaring. Unresponsive and apparently money hungry. The clearly try to upsell you. I can tell you for sure, because I went to another office and my teeth were in great condition and I did NOT need the deep cleaning. Saved the $750 additional "cleaning". I spoke with my step-daughter who is a hygienist in Florida, she confirmed that the flat positioning is for the comfort of the hygienist. Horrible, if I could give it no stars, that would be perfect.

I've only had good experiences here through cleanings and tooth removals and implant surgery. They…read moreare professional, modern, and friendly. The one star review they got is from a person who never stepped foot in the office.

The Creasy's are the dentists at this office now. Ive been going here for most of my life, and i…read moremust say, i actually ENJOY going here! Best root cana ever! :D

Very Rude customer service on the part of the receptionist, She demanded that i have to have x-rays…read moreand exam and a whole slew of upselling things, when all i wanted was a replacement filling due to mine falling out. She then chose to hang up on me. Very very poor communication skills.....I never made it to the dentist after she hung up on me!!!

Dr Clove is amazing. Not only is he very gentle he is fun and kind. Thank you Dr. Clove for your…read moreabsolute kindness during my difficult times. You really are a fantastic dentist and humanitarian.

Dr. Clove is trustworthy and down to earth! I've been going to this dentist for about 4 years now…read more He knows what he is doing.

Craig and Jean Creasey are awesome dentist. My latest visit DDS Craig pregormed TWO painless root…read morecanals (same visit) hus skill and equipment (and staff)are the best. My previous visits have also been great. Staff is always friendly and helpful.

I walked into their office with my elderly mother to ask a question regarding their services. The…read morewomen sitting in the receptionist chair could not have been ruder. I made it clear we didn't have an appointment but wanted to make one. She stated "I don't have an opening for months". She acted like we were trying to steal something. My mother was trying to explain she had a problem with an implant. Her response was "Any dentist can take care of an implant". My recommendation is just that...any dentist but this one.

Dr. Arora is great. The offices are really well-kept and clean which is important to me. I had to…read morehave a sinus lift, bone graft and implant, and I could confidently say that it was all well planned and everything went pretty smoothly. Happy to say the exceeded my expectations. Will consider them for any future periodontal needs for our family.

I am very disappointed in the office of Dr. Arora. I have two Delta Dental insurance policies that…read moreI pay over $240 each month for and I have 100% coverage with a DD provider. I was referred to Dr. Arora's office by my dentist office but was not informed that his associate, Dr. Warda, was NOT a Delta Dental approved doctor. I absolutely would NOT have agreed to see him if I had been informed that I was not going to be covered by my insurance. I am out $200 for non-covered service in addition to my monthly insurance payments. When I talked to Heather today and she told me that there was nothing they can do, I told her I was really disappointed. Heather then threatened me that they would send me to collection if payment was not rendered. I never told her that I wouldn't pay, just that I was disappointed with their office's unethical practice. Be warned!

This is my second time visiting Dr Young and staff. He is a remarkable endodontist and his staff…read moreare equally impressive. I wish I didn't need his services, but since I do, I feel incredibly fortunate that he is practicing here in Grass Valley. Thank you Dr Young and staff for removing my pain (root canal redo)...I feel so much better

Just a master of his art. Dr Young and his staff make the ordeal of a root canal, dare I say,…read morealmost pleasant. Patient, caring, informative, and rock-solid. It's literally like being in the hands of a great surgeon. Thank you, and I hope to not see you again soon :)

Dr, Guiliani is an excellent dentist who has very competent staff. Dr. Dennis Schuetzleread more

This guy is the best. Service with a smile and the fairest cash price i have ever seen. I highly…read morerecommend this dentist to everyone i know

If I could give 10 stars, I would! Dr. Pfaffinger is AMAZING. I hate the dentist chair something…read morefierce. I'm such a baby. Today, I had my first filling in a very long time. I freaked myself out so much before I got there. He was so kind and compassionate! I told him not to fire me as his patient I won't go anywhere else. He and his staff are fabulous!

I went for a routine cleaning the week before I was having a total knee replacement surgery. My…read morebridge was loose and I had a cavity underneath. At first they wanted me to have it fixed the night before my surgery, I was uncomfortable with the timeline so they were able to fit me in on the same day. I was nervous about my upcoming surgery and Dr Pfaffinger put me at ease. He filled my cavity and had me on my way in less than an hour. I was able to take antibiotics the 5 days prior to my surgery. He was off work for the weekend but he told me if I had any issues I could call him. What a God send! thank you......ps. my surgeon was very happy I had it fixed beforehand.....

I am not a fan of writing bad reviews but this office is out of compliance with current and…read moreaccepted dental standards. I went for an initial exam and the doctor walked in and asked why I was there. I wondered if he was making a joke but proceeded to say that I was there for a check up. By the end of the appt, I was not convinced of his assessment and decided I would not return. I found another dentist and called the office to get my x-rays sent to the new dentist and the front desk person sent me a smudged PAPER copy that would not work at all for the new dentist. When I called to confirm, the front desk said they do not have internet and can not send electronic copies of my x-rays to the new dentist. I called the new dentist who then offered to call this office directly, as she had never heard of such a thing. She was told the same thing and that no electronic x-rays were available. This is out of compliance with current standards and since I am allowed a certain number of x-rays per year, this means to get an exam and cleaning at a new dentists, it would not be covered. So not only is this dentist insufficient, they have made it not possible for me to get the exam and cleaning I desperately need. I would not recommend going to this dentist.

I've been a patient of Dr. Morrill's for many years. He is thorough, exacting and very patient and…read moreI highly recommend him. Jamie, his office staff is great; friendly and efficient. (I also like his very eclectic background music!)