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    Viv's Auto Wash

    3.0 (3 reviews)

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    8 months ago

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    Delta Sonic Car Wash

    Delta Sonic Car Wash

    (150 reviews)

    I sign up for the unlimited plan and add the the unlimited detailing that includes interior,…read morewindows and scent. I think it is worth the price because I fill up and get the car washed 4-6 times each month. Everyone is service oriented, the operation is efficient and the bathroom is immaculate. Also like the fresh donuts while waiting. The staff deserve a good tip- it's earned

    I am extremely disappointed with my experience at the Delta Sonic in West Seneca…read more I visited this location seeking assistance with my vehicle and expected to be treated with basic courtesy and respect. During a conversation about my car, I asked questions and admittedly interrupted the employee while he was explaining something. Instead of responding professionally, the manager spoke to me in a condescending and disrespectful manner, saying, "Are you going to let me talk and have me explain to you what you can do about your car?" It wasn't just what was said, but how it was said. The tone was rude, dismissive, and completely inappropriate for someone in a customer-facing leadership position. I was shocked to learn that the individual speaking to me this way was actually the manager of the location. I understand that communication can sometimes become frustrating, but a manager should have the professionalism, patience, and people skills to handle those situations respectfully. Customers should never feel talked down to or belittled when asking questions about their own vehicle. I hope Delta Sonic takes customer service seriously and addresses this issue. Based on my experience, I cannot recommend this location until there is a noticeable improvement in how customers are treated.

    Evergreen Carwash

    Evergreen Carwash

    (23 reviews)

    Edgerton

    We came here for the Budget truck rental pick up. This was not my first choice for pick up location…read morebut when I booked my rental online, somehow this location was the default and it reverted back to this instead of my preferred place. I was upset but my husband assured me it was ok and not to stress about it. We found the place ok but pulled into the side where you enter the car wash... Drove around back and found, A LOCKED GATE. You can't get around to the other side of the building so be sure to pull in on the left side of the location. We entered the building and waited at the desk. And waited, and waited and waited. No one came out. I finally asked one of the guys detailing a car if we were in the right place and he said yes, someone would be right out to help us. No one ever came so eventually, he stopped what he was doing and came to the desk. Long story short, it took an eternity but we got the truck and car dolly. Budget was about $600 cheaper than Uhaul and almost $1000 cheaper than Penske. Worth the headache I guess. This business is an all-in-one: car wash/truck rental/knock off purse boutique inside.

    The main reason why I came was because they had reasonable prices listed on their website for…read moreinterior car detailing. I desperately needed my seats shampoo-ed. I read on the website that a carpet shampoo (shampoo seats, floors and mats) was $29.99+tax, and included a free deluxe car wash. There was also an option for Shampoo seats only a la carte for $9.99. Drove into the car wash and the lady told me that to get the carpet shampoo, I had to also get the quick clean for $6.99. Fine, ended up paying that. But then the lady told me that the deluxe car wash was not included. At this point, I thought maybe I read it wrong and paid for it anyway. While waiting for my car wash I went back on the website on my phone and read it again and indeed it said free deluxe car wash. I showed the same lady that took my money and she said the website was wrong. I told her I wanted to see the manager and she said she was the manager and wouldn't give me a refund for the car wash. I called my friend and told her about this experience and specifically used the words "scam" and "ripoff", which seemed to scare the "manager". She ended up giving me the refund after I got off the phone. The service was pretty quick and no frills. I had to have them redo a few spots that they missed on the seats. Other than that, had the whole pricing thing not happened, I would've come back because the service was decent and price was alright.

    Viv's Auto Wash - carwash - Updated October 2026

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