ADS is now Vector Security in Chattanooga, TN!! Do your homework and review options before using…read morethem!!! The claim to match other companies but they dont. I had offer from Safe Streets for free equipment. Speak to someone and he tells to send offer to him. I send offer and he proceeds to tell me that the company offers old equipment and outdated that he wouldn't want that equipment and that they sell the contract to ADT and the customer service is horrible, and they sell the contract to ADT. Basically all this garbage and beating around the bush to basically tell me that they can't offer me free equipment like the other company. Instead of being Transparent and honest up front, that they wont give free equipment! PLS DO YOUR RESEARCH!! CHECK WITH OTHER COMPANIES FIRST!!! DIRECT WITH ADT WAS CHEAPER THAN VECTOR, PREVIOUSLY ADS. THE MONTHLY MONITORING FEE IS EVEN CHEAPER WITH ADT, THAN WITH THEM!! Like

Don't use ADT! They steal your money. Contract they won't let you out of no matter what. 75%…read moreof balance you owe, My house is selling new buyer don't want to take over contract. I'm stuck paying $670 I can't transfer to my house because I took over this current contract. With $20 a month less payment. Better service. Shame on ADT! Run friends. Run.

From initial consult to installation, ADT customized my home security needs flawlessly. Prices are…read morereasonable and customer service is very responsive. I had an issue with one of cameras lagging and they came out the next day to install a WiFi extender for free. They truly back up their product and I can't be happier.

UPDATE: So Terrance from "customer service" reached out to talk. HORRIBLE. All he did was say that…read morethere is nothing they can do to help or update. He said that if we can't get it together then we should look to leave ADT. There was an apology, but NOTHING done on the Company side to make it right for us in the way that we were treated. This call, was another waste of time. And we will be leaving ADT as soon as we can without having to pay their exorbitant fees for moving that have never been a part of our experience and this farce of a contract is up. USE ANYTHING ELSE BUT THIS COMPANY. EVEN THEIR CUSTOMER SERVICE REPS ARE RUDE AND DON'T CARE ABOUT YOU. We have been customers for over 10 years with this company. We've moved across the country with them. The past two years have been the WORST experience with these people. Moving once more across town, we are being nickeled and dimed, we were hung up on multiple times, and we were told we now have to move our own equipment. Rude customer service, no customer service, and no care for their customers. When this contract is over, we're out. Rude, careless, and heartless. Do not use, at all.

I tried to close my account, but the company still hasn't done it. I visited in person and clearly…read morerequested cancellation twice, yet my account remained active. This shouldn't be this difficult. Poor customer service and a frustrating process--customers shouldn't have to repeat the same request multiple times just to close an account.

This company has the most horrible customer service I have ever experienced!! Literally 24 hours…read morespent on the phone (three days of 8 hours each) and they could never figure out why I went from using 90 GB of data a month to over THREE TERABYTES!!, for which I had to upgrade my plan and pay over $60 more per month. I finally figured it out by myself, it was the Amazon Firesticks that were doing it. Now I want to go back to the cheaper plan and the customer service reps keep throwing roadblocks at me. I cannot way to drop xfinity and go with another provider. p.s. My friend works for xfinity and said even he cannot get good service from them. He even opted to pay for his own Verizon cell phone rather than use their free phone!

Found their website and was interested in a small job quote. They never responded to my message I…read moreleft on their website. Then I called and left a message, never got a callback. Maybe they are out of business, but the phone answer message didn't say that. Find someone who wants your money. He finally called me so I bumped up the stars. I'll redo this after I get my work done.

From the owner: Foremost, AV Simplified Solutions is an audio/visual contractor and custom installer where service…read moreto our clients is the most important reason for being in business. We create and provide simple integrated A/V solutions such as automated lighting, home automation, home theaters/media rooms, whole home entertainment and other automation affiliated systems.