They applied ceramic tint to my truck windows. FX was easy to schedule with and provided fast…read moreservice while I waited with a younger child. The price was fair and if you pay cash there are no card fees.

High quality work all around! Bottom line is you get what you pay for! Exellent work beautiful…read moretint !

I initially came to ask questions shortly before they closed on a Friday. They were kind and…read moreanswered all of my questions about tinting and the paint protection. They had an opening from a cancellation on Tuesday morning, so I took that opening, and I was able to drop my car off on Monday evening. There is a key lockbox, and the the exterior has cameras all around for security. They finished the work about 6 hours before the estimated time (I was told evening, and it was done about noon on Thursday). I picked up the car on Thursday evening when I was available with no problem. They were thorough with instructions to protect the work done. I highly recommend Blackout.

All of my family have gotten our cars tinted here. Every time, amazing customer service. Quality…read moreand value are both fantastic as well.

Great service! Luis was responsive and easy to work with, will definitely go back for any future…read moreneeds and can't recommend him more.

Luis was very professional. The cost is very competitive and not overpriced. Completed the work in…read morea timely manner. Very happy with the results.

Very kind and helpful. Went above and beyond with service. We were stuck with a flat tire that…read moreneeded repair. They told us come in right away. Only place in town that was open on a Saturday.

Every expectation satisfied and more. I hardly ever give five stars but had to after the service…read morethis team provided. The level of detail exterior and interior befit this OCD author perfectly. They even placed small items in vehicle in plastic bags for easy access. Recommended atheistically and will spread the word to friends.

Took my new Tesla there last year for XPEL window tinting including heat protection on the front…read morewindow. As the car was brand new I never really knew how much difference it made until a rock chip lead to my front window being replaced. Even at 50-degrees outside I could tell immediately what a huge difference it made and immediately made an appointment to have it done to the new window. Great service and great results! Also got ceramic coating and the car look fantastic!

Took our car there to be detailed. It looked beautiful afterwards! Staff is professional and…read morehelpful. Highly recommend.

I highly recommend the Glass Doctors in West Bend. They were able to fix my window the same day. I…read morecalled another local glass repair shop and they wouldn't have been able to even get the glass for 10 days and the price was over $200 more. These guys are great. They picked up my car from work, fixed it and delivered it back in two hours. Professional service. You are missing out if you don't use them.

From the owner: Cracked windshield or damaged auto glass? Glass Doctor Auto of West Bend provides glass repair and…read moreglass replacement for vehicles, including chip repair and full windshield replacement, with safety as the top priority. We'll explain what's needed in plain language and take care of the details so you can drive with confidence. Proud to serve our community as a Neighborly company. Contact us to schedule auto glass service.

Can't take or keep Penske rentals. No computer. Confirmed several times, then sarcastically yelled…read moreat me. He confirmed my pick up time but never showed. He could have told me there was an issue but didn't. On my first rental with him he over charged my card by almost triple his quoted price without telling me. Had to call Penske to resolve. Many hours and aggravation wasted on Ken. Rented without hassle from HD in Waukesha.

Picked the vehicle up the next day with a disgusting over powering smell of cigarette smoke!! Very…read morePoor-quality window tint & installation. Left corners of the windows with no tint, causing light to shine through. Was told to bring the vehicle back in a week so they could fix it with "black pinstripe", NO THANK YOU! The owner made up multiple excuses as to why this was left undone, anywhere from poor lighting in their shop to them using black pin stripping when they miss areas. KLS Window Tinting is a back yard "weekends only" no tail light warranty garage. Defiantly NOT a place to leave satisfied, please save your time and money and go to a PROFESSIONAL window tinting business! I will spread the word and save others the frustration.

I have been a customer for probably about 16 or more years. Their customer service was always…read morereally poor but I put up with it for the location near multiple lakes. As a long standing customer, I will tell you a few things. 1.) I stored my boat with them and it would take them up to six months at times to cash my check. I had to take a ride from MKE to Oconomowoc multiple times to ask them to cash my check as they don't answer the phone. 2.) On more than one occasion I had a rodent problem during winter storage. The last time rodents chewed through wires. 3.) I had repairs done with them and they were always late, frequently saying next week and then next week again ad infinitum. I remember one time, I called repeatedly because no one answered the phone. The owner finally answered and said, "I cant get any work done with the phone ringing off the hook." Hire someone to answer the phone. 4.) One time during the run up for summer storage, they threw my boat cover in what looked like Dextron fluid completely soaking the back half of the new cover. I politely called the owner ( he finally answered the phone) and his response was, "We're only human." Understatement of the Century. 5) Lastly, I had been with them so long, there was a time when you could do minor repairs in their boat yard. Apparently that changed somewhere along the line and they never told me. There is fine print on the bottom of the storage agreement. You'd think they'd tell long-standing customers about the policy change. I recently spliced a wire in my boat which took a bit longer than an hour, apparently the owner saw I was on the property that long after reviewing his surveillance tapes. He calls me at work. I say, "Hey what's up , "and the owner starts barking at me loudly. Come get your boat, we'll return your check. I had just paid. I asked why. He said I told you not to work on your boat on the yard. I told him he had not and if he did, I would have done the repair elsewhere. He started yelling, YOU SIGNED A PIECE OF PAPER. YOU SIGNED A PIECE OF PAPER - apparently referencing the rental agreement. I got angry and said I've been a customer for almost 20 (expletive) years and he had watched me install my boat seats in the yard years ago. I didn't know the policy had changed. After that the owner said, "I don't appreciate your language and we'll have to see what the insurance says after uploading the tapes (whatever that means). After that I was finished. Convenient location to the lakes wasn't worth it. I came and pulled the boat the next day and the secretary gave me back my check. The owner wasn't around. Yes I should have read the fine print but when a customer has been with you that long, you should probably tell them about the policy change or they will assume it's business as usual. I learned a lesson. I will never ignore so many red flags for the sake of convenience. Avoid this business like the plague. The owner needs a lesson in customer service and how to treat people in general. (I've added the photos of the rodent damage done to my boat the second time during winter storage and photos of where they soaked my boat cover in a Dextron-like fluid by throwing it on the shop floor. If you want to be treated poorly, Retzlaff Marine is your place.)

Awful! They don't…read morecall customers with updates. They don't return calls. Their tech is clueless. They had my boat for over 3 months this summer. Twice they told me it was fixed but in less than an hour on the water, the same problem arose both times. It was finally fixed after I called the engine manufacturer and had the corporate service director contact the dealership to walk them through the repair. Awful! Do not use. Ever!