Excellent customer service and a speedy repair, all while we were visiting from out of town.read more

Somehow, amidst a nationwide shortage of the part I needed for a glass repair, Vite Vitres Jacques…read morehad one in stock, was able to see me immediately, and completed the repair promptly. The total cost was considerably less than my dealership would have charged me, if they had the same foresight to keep the part in stock.

If I could give this place more than 5 stars, I would…read more Clifton Auto truly saved the day for my family. And I can't say enough good things about them. My parents are quite elderly (my dad is 94), and there are some extremely sharp turns getting into his parking garage. That is ONE bad combination! Their car sustained lower door damage on both sides from poor maneuvering these corners and continuously losing battles with the garage's concrete pillars. I drove with them to the downtown Audi dealership where they recommended getting four new doors for over $10 thou. YIKES. My dad's car is old but barely has any miles on it, and it drives perfectly. Just the lower half of the doors are messed up (one side was way worse than the other. The driver's side just had minimal dents and scratches. Still noticeable, though). Spending 10,000 on an older car for aesthetic reasons only seemed unreasonable. And my dad rarely drives the car, too. So we all decided, this solution was not reasonable for this car, for the way my dad uses it. My folks then drove around NDG as my mom remembered passing an auto body shop in her travels. Upon returning home, my dad said the place was super "shady". Sounded like a backyard operation. No way would he stop there, not even for an estimation. I told him, hey, let me do some research on Yelp and ask around, and I'll find a reputable auto body shop where he can get one more estimate and then decide if it's worth it to fix the car there, or at the dealership, or not at all. I found Clifton Auto on Yelp and the reviews, though few in number, were all stellar. And it's not far from my folks' condo. And they have great operating hours. And they've been in business sine 1982. I had a good feeling about this place! So we went there and was greeted by Pahreeve (I know I am totally misspelling his name, and I apologize in advance!). And he was phenomenal. Been in the biz for ages. Looked at my dad's car and said he can't guarantee they can fix the doors to 100% perfection, but he can get them to 80%. (My dad and I really appreciated his honesty here. We don't like surprises). We were quoted a price of $3000 and a lead time of approx. 10 days. My dad and I thought this reasonable, and paperwork was signed. My dad brought in the car a few days later and, sure enough, it was ready for pick up 9 or 10 days afterwards. I just spoke to my folks yesterday and they are THRILLED BEYOND WORDS, saying the car doors look PREFECT. Clifton Auto fixed them to 100% perfection, and they said they'd never even know there had been damage on them. There are zero indentations and the paint job is flawless. It looks like new. Thank you, Clifton Auto, for working your miracles and saving the day. You made my elderly parents so happy.

Beatiful bodywork. Promptly executed in spite of waiting for hadlight to be imported from Japan.read more

Trevor and team are first class operation in every way!!!…read more We were stranded 1100 miles from our home in Georgia. My RV front windshield about to fall out, no exaggeration as well as my driver side window!!! Not able to move, no idea who to call, we called and the rest is history Trevor Came got everything needed to prep for repair, back like new fantastic job, fantastic team!!!! Thanks Trevor

We needed an emergency rear windshield replaced while on vacation. Their front desk woman, whose…read morename escapes me right now, set everything up very quickly and notes the emergency to the technicians. She was amazing!Then, their techs drove to the town we were in, cleaned all the glass up, replaced it and had us on our way for a five hour drive home! We cannot say enough good things about them- they literally saved us from being stranded with our small children. Thank you, thank you, thank you!!

Customer service at this location on Pitfield is A+. Courteous, knowledgeable, and efficient…read more Being a senior citizen, I appreciated the time they took to explain to me my choices for the work I wanted done. I never felt rushed, or talked down to. It is a family run business and it is definitely one that I would like to recommend to others. Their pride in their business shows in how they handle each client.

J'ai fait faire l'antirouille chez Ziebart à Ville St-Laurent il y a plusieurs années sur ma…read moreChevrolet Trax, avec la garantie 10 ans. Le traitement était bon, et le service est excellent, car à chaque année il me font, dans le cadre de la garantie, une inspection gratuite du traitement antirouille et donc de la carrosserie. Je le demande des conseils à chaque année, ils sont généreux avec leur temps, et même ont fait des retouches gratuites du traitement à quelques reprises. Merci Ziebart.

Awesome service , great job, best price in town ready in an hour ,Highly recommended :-)read more

I was a little worried if they'll have the right windshield because my car is manufactured in the…read moreUS. But, their website was really easy to use and they list US model numbers along with Canadian versions of the same car. They also dealt with my US insurance and got the claim processed. The best part is that they are certified to configure and calibrate the auto-driving sensors that are part of the windshield. This saves you a trip to the dealership and the risk of driving without the sensors working.

Mauvais service à la clientèle. Quand il faut faire prévaloir votre garantie, personne ne se soucie…read moredu client. Mauvais service après vente.

I purchased faux leather seat covers for my car and while I was able to instal on the front seats,…read morethe back seats happen to be more challenging. It involves loosening one or two screws of the backseat and fitting the seat cover there on and tightening back the screws. All car shops I went to turned out negative for installation of seat covers. One would tend to think that most car mechanics should have some knowledge of putting a seat cover on the car seats. Obviously, this is not the case. Finally, one of these auto shops recommended VitroPlus and was fortunate enough that they took me in, on arrival without any reservation. Although they are in automotive glass, luckily for me, they can also do seat covers. One of the mechanics who undertook the task seemed to be experienced enough of having done this kind of job more than once. It took him less than one hour and the job was done, while I was still on site. Service was top notch, fast, efficient and very professional above all.

I had my passenger window smashed in downtown and Normand was able to fit me in and have my window…read morefixed. It was done in an hour! We love Normand!!!

I purchased a $99 Tuango coupon that included a full interior/exterior wash with paint…read moredecontamination, waxing, aquapel, shampooing of the carpets among other things. The work was generally well done. I pointed out areas near the wheels with a lot of rail dust that needed particular attention during the paint decontamination. Those areas were cleared well, however there was residual rail dust on the rear bumper (not that big of an issue since it's plastic anyway and unnoticeable unless examined up close). They shampooed the carpets however there was debris hidden underneath that wasn't vacuumed. Other than those two detail areas, everything else was sparkling and the car was definitely elevated by a notch. Contact areas (the steering wheel, door frame, door handle) were all spotless and clean to the touch. That's what I want coming out of a full-service detailing job. Appointment booking at the Laval location was slightly easier than the Montreal locations but they are open less long. There's the 151 that passes often enough (for a STL bus) that can take you to Côte-Vertu, which is actually more convenient than some of the other locations. The Tuango offer is a great value. I'm not sure I would pay regular price for individual services that I can obtain for cheaper and more conveniently at one of the many car-washes in Montreal. I would go back once a year to do get the waxing and paint decontamination if they still do the coupon promo.