Sorry, there was no way to respond to your response so I had to start a new review. Thank you for…read moreacknowledging the frustration. But I'm not sure the point was understood. I work in healthcare and believe me - I understand delays. It was the lack of communication that frustrated me. Our appointment was for 10:15 AM and we were not seen till after noon. If we would've just been told at any point along the way that there was going to be a significant delay, we would've been fine. We might even have asked if we could go get something to eat and have you text us 15 minutes before the doctor would be back on schedule. I know surgeries or emergencies could delay things. That is a given and we know it. It is a lack of communication and consideration for our time that was the point of contention. Not the wait itself. If you're able to address that in a comment, rather than explain the typical delays in healthcare that would be very appreciated. We trust the doctors and want to stay with this practice, we would just like our time respected. Not one person told us there would be a significant delay. Two hours is very excessive. I had to rearrange my work schedule to attend the appointment because the first postop appointment was a "safety check" and they refused to answer any of my questions. I had to wait until this week to ask any questions of a doctor. The initial postop doctor refused to answer any questions.

So I haven't been a patient, nor will I be thanks to the rude and nasty gal who answered the phone…read morewhen I called to inquire about an appointment. And by the way, her name is Kim. When I asked twice about something she said because she mumbles so badly, she angrily retorted - I JUST SAID blah blah blah. So sad that the first impression is often the last.

The lorain office is a wonderful environment, between the caring staff and how thoughtful Dr…read more Miller was, the experience was an unforgettable one. I look forward to my next visit.

Dr. Michael Miller and his staff is excellent. Thank you for taking such good care of my father…read moreGeorge Meehan We can't thank you enough.

Great place, Dr. Pendergast is awesome , they were referred by my annual Eye Doctor for special…read moreprocedures / treatments

This office is terrible , they switched Drs on me with out telling me , and gave me a doctor who…read morewas unpleasant . I walked away from having procedure done there. They also billed my exam with added services not rendered , pay attention before you do anything with them .

I just want to thank Dr. Joseph Corney who operated on me and gave me my sight back in my right…read moreeye. I also want to thank Dr. Michele Showbert for referring me to Dr. Corney. I feel like I am myself again. God bless you all and thank you so much! -Rosa

Retina associates of cleveland literally saved my life... My job depends on my vision, I need my…read morejob to support my family... when my retina detached and I went blind, legally blind, the only thoughts I had was how am I going to support my family? Fortunately my doc referred me to Dr. Coney. He and his staff are simply amazing. He was to the point, calm and very patient w me. He prepared me for the worst and hoped for the best... it was a miracle I got my 20 20 back. I do have some blurriness up close but I am not going to whine... Dr. Coney and his staff saved my life and my family's...

Was referred to Dr Coney by my eye doctor. What a great experience from the time I entered the…read moreoffice till leaving. Dr Coney diagnosed my problem and scheduled surgery in a timely fashion. He answered all my questions and I felt assured seeing him was the best decision. Surgery was very successful. I would highly recommend Dr Coney to anyone with an eye problem.

Dr. Coney has given me the gift of being able to watch my grandchildren grow up. I have been a…read morepatient of Dr. Coney for at least 8 years. Three have been times I have been blind and only able to see shadows, living life in that condition is full of fear and uncertainty. Dr. Coney has never given up on me or my eyes. I have watched 3 of my grandchildren graduate from high school, and see them looking beautiful in their prom attire. I am so blessed that he travels to New Castle, PA and the burden of travelling for the highest quality of care is available in my community. My family and I are so very thankful for the skillful hands and mind of this genuinely kind man. Thank you Dr. Coney for everything you have done for me and the quality of my life.

I will never return to this place. I had Dr. Schartman and he was less than helpful. I wanted to…read moreknow about the drug he would be using to inject into my eye. He dismissively said that he did not have the time to talk me into the shot. Then he said get the shot or go blind. He then stormed out of the room. One of their supervisors came into the room and allowed me to question her. He then came back in to give me the shot. Again very dismissive. I saw him for maybe 5 minutes total. I ended up in the emergency room with a BP of 259/159. It took more than 6 hours to get it back to a reasonable reading. The fact that this is one of the side effects of this drug I had to look up on my own.

Terrible place for retina care. They over book, herd you through like cattle and could care less…read moreabout you waiting 2-3 hours to see the doctor who spends less then 5 minutes with you!

Scheduling less people at a time, an hour or two is a bit ridiculous, some surgeries don't take…read morethis long. Dr's I am sure value their time, patients time is just as important. Sad we have become cattle for profit.

Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

From the owner: Ophthalmic Physicians Incorporated, based in Mentor, OH, specializes in a wide range of eye care…read moreservices including cataract surgery, LASIK eye surgery, PRK eye surgery, ICL, RLE, IPL treatments, and glaucoma surgery. Our dedicated team of professionals is committed to providing top-notch care and innovative solutions to enhance the vision and overall eye health of our patients. With a focus on advanced techniques and personalized treatment plans tailored to individual needs, we ensure the highest level of expertise throughout every step of the process. Experience exceptional eye care at Ophthalmic Physicians Incorporated today.