I was very disappointed when the owner would not honor the full amount of my gift card. There was…read moreno expiration date on my receipt or on the gift card. The owner even found my gift card amount on her computer. Shameful way to do business, cheating oeople out of the money they spent. As the owner, she could have bought a significant amount of goodwill by honoring the full amount. Who goes to a spa to leave stressed?

PSA: if you need your hair cut by someome gentle, whether its a sensory issue, you have a sensitive…read morescalp, or you just don't need your head yanked today, PLEASE SEE CAROLYN. I've been getting my hair cut by Carolyn on and off for probably over 10 years at this point. I now travel out of state to see her, she's that good. I've asked her for all sorts of weird cuts, hime, 2001 blunt, layered, she does it all. And she's the most gentle hairdresser I've ever been to.

Would not recommend!! My appointment was rushed and the hair dresser (Dana) was extremely rough…read more Overall I was not happy with my results , could've went to Sally's and did a better job myself. Sometimes I feel like YouTube is a better teacher than the schools these people went to. Guess that's what I get for being lazy !

I loved my experience at Premier , my stylist Maria was super sweet and professional and took the…read morebest care of me ! She cut my hair exactly how I wanted it and I love it ! Thank you , and I will definitely be back !!

Yeah please don't come here. It states on their site, their instagram and on their stylists page…read morethat a full head of highlights is $175z My boyfriend even called to check this and it was confirmed. I got there which was a $50 uber and sat down and she looked at my hair and said it would actually be $400 instead!!! I have been having my hair highlighted for years so I do understand that in some places they can be very expensive particularly major cities. But this in an off the beaten track salon in upstate ny. And truthfully what cut the most was it felt very deceptive.. I sent you pics of my hair, I asked for pricing and called to check. And you choose to increase when I got there by 128% l?! It felt like I was there and in the chair and she was thinking I couldn't say no. But I could. Dont ever feel bad for standing your ground ladies and men. Don't let people bully you. To Bella Moda don't be deceptive in your business practices. Thankfully Honey in Cohoes had availability. A waste of my morning and a $50 cab.

Common courtesy. They advertise that walking are welcome. I stopped in this afternoon. There…read morewere two stylists working on customers with no one waiting. I was hoping they could fit me in today but was willing to schedule an appointment in case they were already fully booked. I stood there for a very long time and neither stylist even acknowledged my presence , even to just say hello or ask if I already had an appointment. Totally ignored me. I would not give my money to people like that.

First time trying out Tu Image and its your typical Dominican hair salon. Nothing fancy, straight…read moreto the point. Decided to come during a Saturday AM. Wasn't as bad as I thought it would be, only had to wait 5-10 minutes (arrived at 8am). Little background: Looks like 6 ladies working here, 4 work stations, 3 sinks, 5 1/2 dryers (1/2 a dryer cause it looks like it works but the button was missing to turn it on). Also, you have to sign your name in a book, in the front. They take Discover, Visa & MasterCard. The lady with the birthmark/mole on the corner of her left eye seems to have the bat phone as it kept going off, interrupting the music. Also if you want a good deep scalp wash, have that lady wash your hair. I'm not into that but some are. I see how this place can get busy. Wish there was something comparable 15 miles north, but I will be returning as they do quality work.

Such an awesome dominican hair salon! They have specials on different days so I suggest calling and…read moreasking before going. The downside, you might need to get there early to be able to get out within 2 hrs. It's so busy after 3PM!

I can't say enough good things about Serenity Day Spa! The service I had today was a waxing with…read moreGrace. She was so friendly and very professional. Josie at the front desk is a joy and very accommodating. The gift shop is great, so many cute things as well!

The comment by Kelly regarding my complaint is inaccurate. She was not interested in providing a…read moresolution, but rather to state your 5 day guarantee which is 7 days according to your website. If you were really interested in solving the problem, you had my phone number but apparently declined to call to seek a solution. I stand by my review. The pedicure was disappointing enough, but gaslighting me is even worse. Have a nice day.

I had my eyebrows threaded here. I told the woman I was trying to grow them out, wanted them full,…read moreand just wanted them cleaned up a little (stray hairs and my brows get long.) She took of half my eyebrows! My brows haven't been this thin in 5 years! Then she tried to sell me castor oil to get them to grow! She didn't listen to me at all. Horrified. Also when I sat in the chair she was loudly having a conversation 3 other people which was rude.

I had a wonderful experience at Arch Salon on Wolf Road in Colonie! I went in for lash extensions…read moreand absolutely loved the results. Abida was gentle, professional, detail-oriented, and really listened to what I wanted--a natural look with a cat eye--and she did an incredible job! My lashes turned out full, natural, and beautifully done. Arch Salon is definitely the best salon in Colonie and Upstate New York for lashes, brows, facials, and full-service hair extension services. I'm so impressed! I also highly recommend their HydraFacial, microblading/powder brows, and waxing! I'm so happy I found this place.. what a hidden gem! The salon was very clean, and I loved the ambience--calm and relaxing. You can tell they truly care about providing a great experience for their clients. I'll definitely be coming back and highly recommend Arch Salon to anyone looking for the best lash services in the area!

Bad experience with masseuse. Bad experience trying to deal with it with front desk manager. Even…read moreworse experience trying to talk about it with the owner of the spa. Talking to Melissa on the phone felt like talking to a child who missed nap time. Utterly unprofessional and indecent. Do not waste your money at this deplorable excuse of a business.

I had to write a review for them! I can't thank them enough for everything they did to make my…read morespouse happy on her birthday! Evan and Nancy went above and beyond to make the last-minute arrangements for me so that we can surprise my then-pregnant wife with a Spa Pedicure and Manicure on her very special birthday! Evan was so nice to talk to and work with. I went there two days ago with my request and he was so friendly and helpful! I have never seen customer service like this before! Nancy was not even scheduled to start working at that time but she was so so so so nice to agree to come early for her! This was the happiest my wife has ever been on her birthday! I can not thank you enough guys! My wife and her mother are now a customer for their manicure/pedicure needs. Their work is amazing. My wife always only wanted to work with her natural nails and these guys are perfect for the job! She went there again for her maternity shoot and baby shower too. Now, let us talk about massages. I forgot her name (I am sorry, I think it is either Crissy or Christy), she is amazing! My wife and I, both had deep tissue massages with her. She may make you scream but that is what you need! You will be extremely relaxed after that! She is also so amazing! We are so glad we found this amazing spa. Thank you everyone over there!

Fashion Nail is next to Panera bread on Wolf rd is the best kept secret nail spa in Albany! Nina…read morethe owner has her business running like a sewing machine and the atmosphere is positive. They have two sterilization machines and you never have to worry about if your pedicure tools are clean or not. The prices are clear for the service and I highly recommend you giving him a try.

Updating that I will not be coming back here. I was a walk in and asked if they could do a gel…read moremani. Nina took me and rushed through the whole process. My nails were all different shapes and lengths (asked for short square. got short to medium squoval, each nail was different) then when it came time to pay, Nina had the nerve to say "next time call ahead." Are you kidding me??? Why take me in if you're just going to rush me out and not do a good job. I started doing my own nails after repeated bad experiences here.