I LOVE THIS PLACE! If you're tired of waxing, shaving and…read moreplucking all the time, then I totally recommend going here! I just got my first session and it's been 4 weeks and I can tell the difference already! For me, Front desk presentation is everything and the process went real smooth and the ladies were very sweet and we even connected over purses while I waited a short while for my room to be ready. My girls name was Lizzie and she was so nice and informative throughout the whole entire process! She made it really comfortable for me and from a scale of 1-10, I would put my pain tolerance at a 1.5-2 for getting laser hair removal done on my armpits. So a million times yes! Go here because the people are very nice, the facility is very clean and because the service is just outright amazing for amazing deal!

Been coming here for a year as I purchased laser treatment for my face. I didn't do my due…read morediligence in looking around other places for pricing and I did notice they aren't very clear on the pricing for their areas. They have a whole bunch of promotions but it's pretty pricy. I do like that they have payment plans available so that's a plus. I have had some issues in scheduling and they are really really booked all the time so sometimes you have to schedule longer than what you should be waiting. It seems like have more sales then workers but I wish they had more availability for people with a really busy or tight schedule. Other than that, the girls that work there have been really nice and treatment has worked. I do like that I have an additional treatment for life after my 12 sessions.

I started with my white chin hairs which are very thick. Michelle does a wonderful job of removing…read morethese white hairs which can only be removed with electrolysis because they have no color. She is skilled at removing these white hairs and there is never any marks left on my skin. Scarring of the skin can happen if done incorrectly. Trust your face will be in good hands!! Cathy S.

I have been coming for the past year to get my hair growth under control after menopause and they…read morehave been wonderful. My hairs are getting more and more fine and less and less in number. They are quick to make an appointment and are very friendly.

I love them and Ms Terry is awesome! They are so professional. I am so happy with my results.read more

Such a great experience with Milan Laser! The entire team is incredibly professional and always…read moremakes safety a top priority. I feel completely comfortable and well taken care of at every appointment. Highly recommend!

Went for my annual check up, this place was aesthetically pleasing. Super cute and welcoming vibes…read more I was late about 7 minutes gracious they didn't cancel the appointment on me. I usually go for my annual skin exam. As a new client no issues service was great the doctor was great. They are very thorough.

Dr. Grayman seems lovely, and this review isn't about her personality, just the bait & switch I got…read morefrom the practice. I'm disappointed in the experience because I'm new to Orlando and haven't found a lot of personal service practices that can be trusted. Unfortunately, I now feel that applies to this office as well. I went for a consultation on laser hair removal (LHR) yesterday, 12/10/18. After a $75 consult fee, I met with Dr. Grayman and received a pricing proposal from a member of her team. I was also advised that I should wait to purchase a package because the practice is in a "12 Days of Christmas" promotion and LHR buy one area, get one free would be coming up soon. I thought that was nice since they could have not mentioned it...Good looking out! The next day, today (12/11/18), a text arrives announcing a LHR promotion. Yay! I call, ready to purchase a few packages, only to be told that the pricing in my proposal would not be honored through the promotion and that I would be charged full price for certain areas if I wanted to take advantage of the promotion. No where, on the printed proposal does it indicate this is "special pricing", that would indicate that the promotion wouldn't be honored. I've had LHR before, and this pricing is in line with my old place in Ohio. This bait & switch is unethical and egregious. There are hundreds of dermatologists in the area. Don't be like me. Save your consult fee & go elsewhere.

After my complaints, Ideal Image Dr. Phillips reached out to me…read more Their employee, Ms. Rachel, made an appointment and we discussed my contract. She was extremely professional and explained to me the "lifetime guarantee" and the membership in the contract. She politely answered my questions instead of just dismissing the way I felt as a consumer. A resolution was made where both parties were not completely unhappy. My learning lesson from all this is that we (the consumers / customers / patients / buyers), whenever signing a contract, have a responsibility to be more careful and thoroughly read whatever that we are signing! Please: ask questions before you sign... This might save you from the aggravation of complaining afterwards. Thanks to Ms. Rachel I will keep on using Ideal Image services. She reminded me why I chose them in the first place: they are the best in the area!

I would give zero stars if that were an option…read more This has been, without question, the worst experience I've ever had at a med spa. I went in for my 8th laser hair removal session, expecting the same level of care I had previously received. Instead, I walked into a completely different business name--"You Just Better," formerly Ideal Image--with no prior notification. I initially thought the appointment reminder was spam because of the name change. During my treatment, two technicians worked on my legs, which is typical. However, the experience felt completely off. One technician appeared disengaged and not present, while the other, Virginia (whom I had never seen before), seemed to rush through the procedure. There was a noticeable lack of attention to detail--they missed multiple areas, and it did not feel like proper care was taken with the laser or its settings. Immediately after the session, I developed severe welts across my legs. While some irritation can be normal, this was far beyond anything I had experienced before. The pain was intense--burning to the point where I couldn't even touch my skin. I asked for additional aloe, but it provided little relief. I had a facial scheduled right after and had to ask the esthetician for help because of how severe the reaction was. Later, I realized I had sustained significant laser burns, particularly on the back of my legs. When I contacted the facility and spoke with Virginia, I sent photos as requested. Her only response was to use Aquaphor and that I would be "fine." When I asked for details about the laser settings used during my session, I was told she couldn't provide that information and would need to check with her supervisor. I never received any follow-up. Since then, I have made multiple attempts--calls and emails--to get a response, request my medical records, and document what happened. I have been completely ignored. My requests for my records have gone unanswered, and I've asked to cancel all future appointments and receive a refund, as I no longer feel safe continuing services with this business. The lack of accountability, communication, and basic patient care is unacceptable. Instead of addressing a serious issue, they have chosen to ignore it--likely hoping I will go away. Unfortunately, I am now left dealing with physical scars as a result of their negligence. I strongly urge anyone considering this business to look elsewhere. Choose a provider that prioritizes safety, communication, and professionalism--this one does not.

Dr. J and his staff are the best! I'm completely satisfied with my results and how Dr. J was…read morethorough in explaining everything to me. His staff were so kind and supportive and made me feel very relaxed. I am thankful for this opportunity to give a glowing review and say that I will be back again in the near future.

Only place I trust for more then 10 years ! Dr J is very…read morehumble honest great at explaining everything in details ! Entire team have been working with Dr J for years shows loyalty and dedication! Thank you for always making feel beautiful with satisfaction!

I have been a client for years, Botox two weeks ago and yesterday did The WOW treatment, can't wait…read morefor the results of my treatment, snatched Jaw and tighter skin! What knowledgeable staff and feel like your best friend is spending time with you to make you prettier!

Very disappointed with the way I was treated last Friday 04/17/26. My appointment was at 2:45pm…read morewith Janet. The receptionist apologized saying they are late with clients, and I understood because I saw 2 clients leave while I was there. Around 3:20pm, I asked if they are still running late, and the receptionist said not for long. At 3:30pm, someone came in wearing scrubs and looked like the receptionist knew her and they chatted and later on went to the back. The receptionist took me to a room around 3:35pm and at that point I was sure that Janet will come soon after, knowing that no clients were there. I sat in that room and waited and could clearly hear Janet chatting with the lady who just came in across the hallway (seemed like the lady stopped by just to chat) They were loud and talking about personal stuff. Few minutes later, around 3:40pm, I opened the door and went to the front asking if Janet knew I was there and the receptionist seemed embarrassed and said "yes, I will go back and talk to her". I went back to the room again and at this point, their conversation continued angain about personal matters and Janet had no respect for a client waiting for an hour. Extremely disappointing. 5 minutes pass by and I left the room and passed them still chatting in the hallway with no consideration. I told the receptionist I was leaving and she looked so embarrassed because she could see and hear what was happening. I thought maybe they will realize what they did and call to apologize. NOPE, I guess there is no consideration or customer care. Never going there again, and will no recommend to people. You could the best at your business, but with a treatment like this?! You are a terrible professional and business owner.

Such a great place! Perfect location, always parking available. I tried several services there…read more Laserlipo was great, lost a few inches in the waist, just like wanted. Also, purchased a set of 8 radio frequency sessions and hoping for great effect. Great service and Ashley is absolutely the best, always keeping in touch! Thank you! Highly recommend!

Enjoyed my service I had my first session of laser Lipo and…read moreI could really see a difference just in the first session.

I had such a great experience at the Orlando laser hair removal spa because the staff was very…read moreattentive and considerate. I felt very comfortable during each session and have told my family and friends about how great the service here is. I definitely recommend this place!!

I absolutely love this place!! The staff is super friendly and professional. I received prompt…read moreservice and felt comfortable during each visit. I have recommended this place to so many people. Most importantly, the results are amazing. My favorite tech is Humaira, she's the best and has a great sense of humor!!

Ciro and Dayona were AMAZING!!! We dif s couples deep tissue massage and will definitely be back.read more

They are really amazing !! Ziara was amazing! She did my eyebrows and she was gently, sweet and…read moresuper nice !