I've been here before, but this visit completely solidified my 5-star opinion. I had a nail in my tire and first called a shop down the street that usually fixes this for free, but they had no appointments available--and even the last time I had an appointment there, I still waited nearly an hour. I called around and got quoted $50 elsewhere, then called this shop and they quoted me only $25 and said it would take about 10 minutes. I pulled up and was literally in and out in 5 minutes. I honestly couldn't believe it. Fast, fair, efficient, and amazing service. They saved me time, money, and a huge headache. This is definitely my go-to spot now. A million thanks to Salvador and his team! read more

I was in need of an oil change in the area and found Vital Auto Service. Salvador is truly a good guy and nice. I called and got a price and went in for oil change. On a Friday at noon, it was done quickly with fair prices. Definitely will be back for my future oil changes and routine maintenance. Glad to support a local owned business. read more

Vital Auto Service - Oil Change Stations Near Me - Millbrae, California

Took care of my odd wheel alignment quickly and cheaply. Must call for an appointment. I wish that all shops were this good

I've been coming to this establishment when it was still called "Best Auto Service." True to its name-sake, it was the best and is still the best as Vital Auto Service. Salvadore has always been an honest technician with me since 2011. I take my car to the dealership for the routine 5k maintenance and inspection. Each time they have found issues, I would take my car to Salvadore and he diagnosed it with the exact same issues for half the cost. And he has always serviced my car the same day. Excellent customer service and honest! Will continue coming here for as long as I need car service. read more

Upon researching for an engine oil leak and urgent assistance, the male individual on the phone was unfriendly, adamant of his very limited hours and expected me to accommodate his business hours. WOW. Apparently, customers do not come first. read more

Salvador you are a rude and expensive place to fix cars. You are misleading your customers by comparing your prices to dealerships. you charge almost much as dealers do, dealerships and several other places have better parking and one does not have to take the risk of having their cars hit in a cramped and small parking lot. you should learn something from tech Motors across the street, he truly and honestly charges less then the dealers, does a great job and great work for almost 1/3 less then you charge. You are misleading people regarding being better than the dealers. If you charge almost as much as the dealers, then what is the point of coming to you as it is documented also that cars last longer when serviced by dealerships. When I just asked when I came to pick my car and just asked why a full synthetic was done when we had agreed to a semi synthetic oil change on an old car earlier that day. you were rude, asked your receptionist to get rid of me. you snapped at a elderly lady, like your mechanics snapped at a desperate chinese lady, this I experienced in front of my eyes. It was a very simple basic question which you snapped at me for. Your are misleading your clients and charge them an arm and a leg for services that are much better and less expensive elsewhere at many places in our immediate bay area. I can prove this if need be. Your charged me $40 labor for a cabin filter replacement, I just paid $20 for labor yesterday. So as they say, the proof is in the pudding. This is a documented truth. I will take this over to the Better Business Bureau soon to tell them how you reacted by just asking about why a full synthetic oil change was done, instead of the one we had already discussed earlier that day to be a semi synthetic oil change on an old car. I guess instead of the approx. $59 for semi synthetic you tried to make an additional $30 by charging me $89. Many places have deals and do synthetic oil changes for this price. In fact the dealerships and other places often have this price or lower with a coupon which are frequently given to all their regular customers. you never have any coupons, Just a very rude disposition for an elderly lady and the a chinese lady. read more

Again, great service!! I've never been disappointed. Employees are courteous,friendly.

Formerly known as Best Auto Service. I haven't been back since the business name change - but regardless, same great service! The owner, Salvador, is usually the one that helps me.. and it's been over half a year since my last visit but seems like he still remembers me (which is nice). I come in for an oil and filter change with my own purchased oil and filter - so basically needing the labor service. I have relocated to San Jose but I am in the Peninsula from time to time for work so I finally made the time to stop by and do a walk-in on a Thursday afternoon during lunch time. Of course it was bad timing.. it was completely packed. I told Salvador that I would hate to leave town without getting the service so he recommended me to come back after 4pm when it's not as busy.. so that's what I did. I only waited about 30 mins for the entire service. I left a happy customer and will continue to come back for the service! read more

Salvador always delivers excellent honest work. My family has been going to him for years. Worth driving across the bridge for for sure!

What a great experience! Josie, Sal and the team were kind, honest, and professional! Went in for a wheel alignment and not only was I treated well, but everything was explained to me, from the time it would take to the alignment numbers and even where I could get a good cup of coffee while I wait. Highly recommend! read more

I went yesterday from America's tire for a alignment for 150 then he said he couldn't do it it's a lot of work , went from 150 to 432, he said I needed camber kit to do the job.. I went to my local mechanic instead and he said that's too high I got it done for less then 200 will not be doing buisness here, the manager was Salvador, and I got stock specs and went to dodge dealership to double check my alignment work read more

I've been going here for a few years now. Sal is kind and honest, which is so hard to come across in this field.

First and foremost Sal is a very honest man and would give you an honest diagnosis on your car which is very rare these days.Brought our family car in and he was very accurate on how long it would take to fix it and even pointed out a few things that we didn't know about.If I could give 10 stars i would.I highly recommend Sal and his team for all your car needs. read more

I tried calling a few times but they seem to never pick up in the morning or end of day. This shop was recommended to me by America's Tire for a wheel alignment. The prices are a little high compared to other shops so I didn't get it done here. When asking for a quote to get an after market part installed, they quoted me a high labor time cost. Had it done for a lot cheaper somewhere else. read more

Sal changed out my key cylinder and did a beautiful job. Very nice man and knows what he's doing. He was recommended to me and now I'm recommeding him to others. read more

Very good service and great customer service as well. I have been working with them a long time.

Salvador is an honest man and a true master of his craft. Today my cover over catalytic converter was broken and making noise while driving. Salvador fixed it within a couple of hours and didn't charge me for this since I'm his regular customer. Kudos to Vital Auto Service for providing excellent service throughout my several visits read more

We were recommended to Salvador the Owner by America's Tire because we were looking to get our car aligned after getting 4 new tires. We arrived at Vital Auto Service and he said, let me check the suspension first before we proceed to the alignment. Salvador did the check and backed the car off the alignment rack. Salvador was very honest and explained to us that the alignment would not work out if the suspension didnt get fixed. He explained to us in detail what needed to get fixed. The inner and outer tie rods were loose and ripped. He also mentioned the control arm and ball joint were also a big issue and that we should not be driving the car. After the excellent service he showed us the old parts and we were so glad Salvador fixed the issue. He makes my Dad and I feel safe to be back on the road. I Highly recommend Salvador to get your car serviced by him and his team. He is very passionate and goes above and beyond his work ethic. He is very personable and understanding. "Im Very Satisfied and Comfortable with Salavador" said Dad Thank you so Much Salvador for your Service. We will be back. read more

Salvador is the best and most honest mechanic and owner around. I've been bringing him all my cars for close to 10 years now. A true mechanic who doesn't need a computer to fix your car. Too many around that can't diagnose an issue unless your car has on board diagnostic. Used to bring him my 67 vw and he could quickly tell what the issue was. Since then I've brought him 6 different cars and he's always been good to me! read more

Don't take your vehicle here. They don't know what there doing I paid a lot of money for bad work that had to be fixed by competent mechanics elsewhere. read more

Went there for a check-up on my car. They were very responsive, delivered on time and reasonably priced. They didn't try to push you to do more work than it is necessary. read more

Very good people. Had a nail in my tire and needed to get it fixed ASAP called many different places and they were the only ones who understood the situation and took me right away. And since it was about the time for the oil change and the price was good they also changed my oil right on the spot! read more

My husband and I have been taking our cars here for oil changes for years since before the change of ownership and business name and the service has always been reliable and friendly. This morning I discovered a nail in my tire so I drove over and they fixed my car up right away, no wait! It is great to have a reliable shop so close to home. I recommend coming to Vital Auto Shop for your car needs! read more

I often am skeptical about taking the car in alone...especially for the first time and not just because I am a woman but because I'm a person with hardly any knowledge about the ins and outs of cars. However, I know how to communicate, ask questions and request to be shown what exactly is the issue. Thank you to the team at Vital and especially the manager Salvador for walking me step by step through the issues I was having with my rear brakes. Granted a new issue arose as a result of the main reason I was there and Salvador was able to order the part within a couple days, set aside time on a busy holiday and take the time to talk shop. He runs his shop with integrity and with care for the vehicle and for the customer. He definitely stayed true to his motto...which was, " I don't just want a customer for the first time, I want them to come back..." he cared and did so with detail and assertiveness. Highly recommend! See you soon for our next service!!! read more

Vital Auto Service - My car on the lift so Salvador could show me what was going on. - Oil Change Stations Near Me - Millbrae, California

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Salvadore is the best! He just updated my catalytic converter and now my car drives so much better. We've been going to Salvadore for years now and he is very honest. He has been so successful in getting our extended warranty claims done efficiently as well. I highly recommend Vital Auto for any car repair needs. read more

Salvador is the owner here and he was my hero a couple days ago. My tire had blown out on the freeway, and while I was waiting for the tow truck, I started calling around to see who had my size tire in stock. Salvador answered and thankfully had my tire and quoted me a really reasonable price. As I continued to wait and wait for my tow, I called back, concerned that I wouldn't get there until close to closing, and Salvador immediately assured me not to worry, that he would be there to make sure I could get on my way. The tow finally came and Salvador met the tow truck, told him where to put my car to drive it as minimally as possible on the flat, and told me he was going to start on my car immediately because he knew I must be so tired. I almost cried right there. This sweet man is so caring and knowledgeable and I recommend him to anyone who needs help with their car. Thank you again to my hero. read more

Wow! Excellent customer service and service! Salvador, the manager, went out of his way to help me with a tire change. The shop had just closed and he decided to assist me anyway. I really appreciate people like this. Will definitely be coming back and also recommending to close friends and family. read more

This is my second time coming here. 1st for an alignment, which was good. Second was for broken lug nut studs from Americas tire down the street. Americas tire broke 4 lug studs on my car. They said it was 2 but Vital auto showed me that there were 4 total broken. They changed them no problem. He had to order the parts but I was out of there within 2 hours. Regarding americas tire, I've always gone there and have not had any problems. Maybe it was a new employee that broke my car because they broke 2 studs on the passenger front, and 2 at passenger rear. I'll go back to them again since I got my tires there but I'll make sure I mention that I don't want anymore broken parts from my car like last time. read more

Great service! I was referred by America's Tires after they found my brake was falling off. Salvador was extremely helpful and honest while working on my car, and he kept a very open line of communication. He did fantastic work, and I would definitely recommend. read more

Prompt and professional service. Knowledgeable employees, estimate was great price and accurate. Honest and up front with me as I am from out of town and needed some emergency work. Salvador got me in and on my way for the price he quoted. Would recommend to out-of-towners like me in need and locals alike. read more